Certificate III in Pet Grooming

This Qualification is for persons operating within an organisation that provides professional pet grooming services. A pet grooming attendant undertakes salon reception and housekeeping duties as well as bathing, brushing, trimming and other basic grooming services for domestic pets, usually dogs and in some cases cats. The duties require patience and a genuine empathy for animals, excellent customer service skills as well as high standards of cleanliness and professionalism. It is highly recommended that whilst undertaking this Qualification, the individual has access to a workplace that provides pet grooming services through either paid employment or substantial periods of work placement or work experience blocks.


A total of sixteen (16) Units of Competency must be achieved as specified below.

Complete eleven (11) CORE Units

Complete five (5) ELECTIVE Units

CORE: Complete the following eleven (11) CORE Units

Unit code

Unit title

add topic ACMCAS301A

Work effectively in the companion animal industry

add topic ACMCAS306A

Provide grooming services for companion animal comfort

add topic ACMCAS307A

Provide companion animal hydro-bathing services

add topic ACMGAS203A

Complete animal care hygiene routines

add topic ACMGAS206A

Provide basic first aid for animals

add topic ACMGAS301A

Maintain and monitor animal health and wellbeing

add topic ACMGRM301A

Perform dog grooms on different coat types*

add topic ACMCAS306A Provide grooming services for companion animal comfort

add topic ACMCAS307A Provide companion animal hydro-bathing services

add topic ACMGRM302A

Perform a cross breed clip*

add topic ACMCAS306A Provide grooming services for companion animal comfort

add topic ACMCAS307A Provide companion animal hydro-bathing services

add topic ACMGRM301A Perform dog-grooms on different coat types

add topic ACMINF301A

Comply with infection control policies and procedures in animal care work

add topic ACMSUS201A

Participate in environmentally sustainable work practices

add topic ACMWHS301A

Contribute to workplace health and safety processes

ELECTIVE: Complete five (5) ELECTIVE Units from within ACM10 or from any other nationally endorsed Training Package or accredited course.

Units selected must be packaged in a Certificate II, III or IV and be relevant to work undertaken in the pet grooming services sector. Suggested Units are:

Unit code

Unit title

add topic ACMCAS304A

Capture, handle and transport companion animals

add topic ACMGAS306A

Assist with conditioning animals

add topic ACMGAS207A

Provide reception services for an animal care facility

add topic ACMGAS209A

Provide information on companion animals, products and services

add topic ACMGAS302A

Provide enrichment for animals

add topic ACMSPE304A

Provide basic care of dogs

add topic ACMSPE305A

Provide basic care of domestic cats

add topic BSBINM301A

Organise workplace information


Apply point-of-sale handling procedures


Balance and secure point-of-sale terminal


Merchandise products

add topic SITXCCS002A

Provide quality customer service


    Job Roles

    Job role titles covered by this Qualification may include:

    Assistant grooming attendant

    Stylist assistant

    Trainee groomers.

    Pathways into the Qualification

    Pathways for candidates considering this Qualification include:

    Direct entry

    After achieving ACM20110 Certificate II in Animal Studies

    Vocational training and/or work experience in a related industry area.

    Pathways from the Qualification

    After completing this Qualification, candidates may undertake ACM40612 Certificate IV in Professional Pet Styling that defines higher level job junctions.

    Australian Apprenticeships

    This Qualification is suited to Australian Apprenticeship pathways.

Entry Requirements

There are no entry requirements for this Qualification.

Licensing Information

There is no direct link between this Qualification and licensing, legislative and/or regulatory requirements. However, an individual Unit of Competency may specify relevant licensing, legislative and/or regulatory requirements.

Employability Skills

Employability Skill

Industry/enterprise requirements for this Qualification include:


complete standard documentation

confirm relevant industry and workplace requirements

provide relevant work-related information to others

ensure records are accurate and legible

establish effective working relationships with colleagues

support team communication practices

understand personal and team requirements of relevant industry and workplace standards, regulations and policies

use communication technologies efficiently.


demonstrate and encourage others in working cooperatively with people of different ages, gender, race or religion

explain and implement work team reporting requirements

monitor work team tasks in accordance with regulatory and workplace requirements

provide support to team members

undertake appropriate and effective communication with team members.


evaluate skill requirements of work tasks

identify risks and implement risk control measures

implement animal care and management procedures

monitor and anticipate problems that may arise during workplace operations, including hazards and risks, and take appropriate action to report or solve the problems within scope of responsibilities

provide problem solving support to team members

use assertive communication and/or conflict resolution skills to manage situations with clients who are distressed or in conflict with animal welfare or care directions

use problem solving techniques to determine work requirements.

Initiative and enterprise

contribute to and promote continuous improvement processes

identify non-conformances to standards and take appropriate action

identify, assess and act on existing and potential risks

monitor and adjust activity in response to operational variations

rectify problems promptly and appropriately

seek and provide feedback on procedures and processes.

Planning and organising

contribute to continuous improvement and planning processes

determine work requirements in order to complete in appropriate timeframes

ensure work equipment, materials and tools are ready and available for required tasks

plan work tasks for self and others as required

report and assist with implementing contingency plan promptly when incidents occur.


conduct regular housekeeping activities to maintain a clean and hygienic work area

identify and apply safety procedures, including the use of personal protective equipment

maintain currency of relevant, work-related information

manage work load priorities and timelines

monitor information in work area

monitor own work against quality standards and identify areas for improvement

understand own work activities and responsibilities.


ask questions to expand own knowledge

assess competencies in meeting job requirements

maintain skill and knowledge currency

participate in meetings to inform work practices

recognise limits of own expertise and seek skill development if required.


use information technology devices as required

work with technology safely and according to workplace standards.