Certificate III in Retail Nursery

This qualification provides a general vocational outcome for a retail nursery or garden centre sales assistant. The nursery industry expects this qualification to be achieved to meet job outcomes at this level.


Packaging Rules

Completion of fifteen (15) units made up of ten (10) core units and five (5) elective units.


a minimum of two (2) units must come from the elective unit list

a maximum of three (3) units may be selected from units aligned to Certificates II, III or IV in AHC10 or from any other currently endorsed training package or accredited course. Selected units must be relevant to job outcomes in the nursery industry.


Occupational Health and Safety

Unit code

Unit title

add topic AHCOHS301A

Contribute to OHS processes


Unit code

Unit title

add topic AHCPCM302A

Provide information on plants and their culture

add topic AHCPCM303A

Identify plant specimens


Unit code

Unit title

add topic AHCNSY301A

Maintain nursery plants

add topic AHCNSY302A

Receive and dispatch nursery products

add topic AHCNSY303A

Install and maintain plant displays

Merchandising and sales

Unit code

Unit title


Interact with customers


Coordinate merchandise presentation

Pest management

Unit code

Unit title

add topic AHCPMG302A

Control plant pests, diseases and disorders


Unit code

Unit title

add topic AHCWRK313A

Implement and monitor environmentally sustainable work practices



Unit code

Unit title

add topic AHCCHM303A

Prepare and apply chemicals

add topic AHCCHM304A

Transport, handle and store chemicals

Merchandising and sales

Unit code

Unit title

add topic AHCMER301A

Process customer complaints

add topic AHCMER302A

Provide advice on hardware products

add topic AHCMER303A

Sell products and services

add topic BSBCUS301B

Deliver and monitor a service to customers

add topic BSBPRO301A

Recommend products and services

add topic BSBSLS402A

Identify sales prospects

add topic SIRXADM002A

Coordinate retail office

add topic SIRXINV002A

Maintain and order stock

add topic SIRXINV004A

Buy merchandise


Merchandise products


Plan, create and maintain displays


Monitor in-store visual merchandising display

add topic SIRXRSK002A

Maintain store security

add topic SIRXSLS002A

Advise on products and services


Build relationships with customers


Unit code

Unit title

add topic AHCNSY304A

Deliver and promote sales of plants

Pest management

Unit code

Unit title

add topic AHCPMG301A

Control weeds


Unit code

Unit title

add topic AHCPCM301A

Implement a plant nutrition program

Soils and media

Unit code

Unit title

add topic AHCSOL401A

Sample soils and interpret results


Unit code

Unit title

add topic AHCWRK303A

Respond to emergencies

add topic AHCWRK305A

Coordinate work site activities


    Qualification pathways

    Pathways into the qualification

    This qualification may be accessed by direct entry.

    Pathways from the qualification

    Further training pathways from this qualification include, but are not limited to, Certificate IV in Retail Nursery or Certificate IV in Production Nursery.

    Australian Apprenticeships

    This qualification is suitable for an Australian Apprenticeship.

    Job roles

    Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

    Nursery hand

    Nursery worker

    Retail sales assistant - nursery/greenlife.

Entry Requirements

Entry requirements

There are no entry requirements for this qualification.

Licensing Information

Not Applicable

Employability Skills


Employability Skill

Industry/enterprise requirements for this qualification include:


Listening and understanding

Speaking clearly and directly

Reading and interpreting workplace related documentation

Interpreting the needs of internal/external customers

Applying numeracy skills to workplace requirements


Working as an individual and a team member

Working with diverse individuals and groups

Applying knowledge of own role as a part of a team


Developing practical and creative solutions to workplace problems

Showing interdependence and initiative in identifying problems

Solving problems individually or in teams

Initiative and enterprise

Adapting to new situations

Planning and organising

Collecting analysing and organising information

Taking initiative and making decisions within workplace role

Managing time and priorities


Taking responsibility at the appropriate level


Participating in ongoing learning

Learning new skills and techniques


Using technology and related workplace equipment

Using basic technology skills

Applying OHS knowledge when using technology