Subjects
Total number of units = 12
6 core units, plus
6 elective units, of which:
3 units must be chosen from one of the Specialist Elective Unit Groups A to C below
of the remaining units required to make up the elective unit total:
up to 3 units may be chosen from the Specialist Elective Unit Groups and the General Elective Units listed below
up to 2 units may be chosen from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core Units
Unit code | Unit title |
Respond to customer needs and enquiries in an automotive workplace | |
Follow safe working practices in an automotive workplace | |
Present automotive products and services for sale | |
Promote automotive products and services | |
Comply with legal requirements when selling automotive products and services | |
Minimise theft |
Specialist Elective Unit Groups
Group A: Service Station Sales and Service
Unit code | Unit title |
Sell automotive products and services | |
Control stock | |
Merchandise products | |
Follow point-of-sale procedures | |
Maintain workplace safety | |
Replenish stock |
Group B: Bicycle Sales
Unit code | Unit title |
Work effectively with others in an automotive workplace | |
Assemble new boxed bicycles for retail sale | |
Remove, refit and adjust bicycle accessories | |
Sell automotive products and services | |
Control stock | |
Merchandise products | |
Maintain workplace safety |
Group C: Outdoor Power Equipment Sales
Unit code | Unit title |
Build customer relations in an automotive workplace | |
Apply sales procedures in an automotive workplace | |
Receive and handle retail stock | |
Operate retail technology | |
Receive goods |
General Elective Units
Unit code | Unit title |
Build customer relations in an automotive workplace | |
Follow environmental and sustainability best practice in an automotive workplace | |
Use numbers in an automotive workplace | |
Read and respond to automotive workplace information | |
Communicate effectively in an automotive workplace | |
Resolve routine problems in an automotive workplace | |
Maintain business image in an automotive workplace | |
Contribute to quality work outcomes in an automotive workplace | |
Apply sales procedures in an automotive workplace | |
Carry out cash and non-cash payment operations | |
Conduct online transactions in an automotive workplace | |
Use social media tools for collaboration and engagement | |
Balance and secure point-of-sale terminal | |
Follow point-of-sale procedures |