Certificate III in Automotive Warehousing/Distribution Operations

This qualification covers the skills and knowledge required to coordinate goods for distribution to customers within the automotive industry. It is suitable for entry into the automotive retail, service and repair industry.

Job roles/employment outcomes

The Certificate III in Automotive Warehousing/Distribution Operations is intended to prepare new employees or recognise and develop existing workers who are performing warehousing and distribution tasks in the automotive industry.

Employment outcomes targeted by this qualification include:

forklift driver

despatch clerk

warehouse or distribution centre supervisor

purchasing and supply officer.

This qualification is suitable for an Australian Apprenticeship pathway.


Packaging Rules

To be awarded the Certificate III in Automotive Warehousing/Distribution Operations, competency must be achieved in thirty (30) units of competency.

seven (7) core units of competency

twenty three (23) elective units of competency, as specified below.

a minimum of seventeen (17) elective units of competency from Group A

a maximum of six (6) elective units of competency from Group B, drawn from any combination of:

units not already chosen from Group A

relevant units available in this Training Package, other endorsed Training Packages and accredited courses, where those units are aligned to Certificate II, III and IV qualifications

a maximum of fourteen(14) elective units may be selected from units aligned to Certificate II qualifications

a maximum of two (2) elective units may be selected from units aligned to Certificate IV qualifications.

Core units of competency

Complete the following seven (7) units of competency.

add topic AURC251677A

Use numbers in the workplace

add topic AURC270103A

Apply safe working practices

add topic AURC270421A

Establish relations with customers

add topic AURC270688A

Work effectively with others

add topic AURC270789A

Communicate effectively in the workplace

add topic AURC272003A

Apply environmental regulations and best practice in a workplace or business

add topic BSBCMN311B

Maintain workplace safety

Elective units of competency

Group A - Elective units

Complete a minimum of seventeen (17) units from the following lists:

Sales, warehousing, purchasing and storage

add topic AURC362807A

Build customer relations

add topic AURS238127A

Identify and select automotive parts and products

add topic AURS338103A

Apply automotive parts interpretation process

add topic BSBCUS301A

Deliver and monitor a service to customers

add topic SIRXINV001A

Perform stock control procedures

add topic SIRXINV002A

Maintain and order stock

add topic TLIA1001A

Secure cargo

add topic TLIA2011A

Package goods

add topic TLIA2012A

Pick and process orders

add topic TLIA2013A

Receive goods

add topic TLIA2014A

Use product knowledge to complete work operations

add topic TLIA3015A

Complete receival/despatch documentation

add topic TLIA3017A

Identify products and store to specifications

add topic TLIA3018A

Organise despatch operations

add topic TLIA3019A

Organise receival operations

add topic TLIA2020A

Replenish stock

add topic TLIA2021A

Despatch stock

add topic TLIA4033A

Organise international transport of freight

add topic TLIA3039A

Receive and store stock

add topic TLIA2009A

Complete and check import/export documentation

add topic TLIB2004A

Carry out vehicle inspections

add topic TLIB2008A

Carry out inspection of trailers

add topic TLIB2009A

Check conveyor operational status

add topic TLIC2002A

Drive light rigid vehicle

add topic TLIC3003A

Drive medium rigid vehicle

add topic TLIC3004A

Drive heavy rigid vehicles

add topic TLIC3005A

Drive heavy combination vehicle

add topic TLID2010A

Operate a forklift

add topic TLID1001A

Shift materials safely using manual handling methods

add topic TLID3011A

Conduct specialised forklift operations

add topic TLID2013A

Move materials mechanically using automated equipment

add topic TLID2016A

Load and unload explosives and dangerous goods

add topic TLID2029A

Prepare articles for delivery

add topic TLID2003A

Handle dangerous goods/hazardous substances

add topic TLID2004A

Load and unload goods/cargo

add topic TLIE3012A

Consolidate manifest documentation

add topic TLIE3002A

Estimate/calculate mass, area and quantify dimensions

add topic TLIE2007A

Use communication systems

add topic TLIF2010A

Apply fatigue management strategies

add topic TLIF2012A

Apply safe procedures when handling/transporting dangerous goods or explosives

add topic TLIJ3005A

Sample, inspect and test products to specifications

add topic TLIK2007A

Perform electronic data interchange (EDI) to transmit shipping documentation

add topic TLILIC2001A

Licence to operate a forklift truck

Environmental group

add topic AURC472082A

Plan and manage compliance with environmental regulations in a workplace or business

add topic MSAENV272B

Participate in environmentally sustainable work practices

add topic MSAENV472B

Implement and monitor environmentally sustainable work practices

General mechanical

add topic AURC252103A

Apply basic automotive troubleshooting processes

add topic AURT200108A

Carry out servicing operations

add topic AURT225156A

Read and interpret engineering drawings

add topic AURT225191A

Produce drawings from design concepts

add topic AURT225667A

Use and maintain measuring equipment

add topic AURT366108A

Carry out diagnostic procedures

add topic AURT466208A

Carry out diagnosis of complex system faults

add topic MEM30012A

Apply mathematical techniques in a manufacturing, engineering or related environment


add topic AURA254180A

Operate information technology systems

add topic AURC359350A

Conduct information sessions

add topic AURC361230A

Inspect technical quality of work

add topic BSBADM311A

Maintain business resources

add topic BSBFLM312C

Contribute to team effectiveness

add topic BSBWOR204A

Use business technology

add topic BSBWOR301A

Organise personal work priorities and development

add topic HLTFA301B

Apply first aid

add topic SIRXRSK002A

Maintain store security

add topic SIRXRSK003A

Apply store security systems and procedures

Group B - Other elective units

The balance of units, to a maximum of six (6), may be drawn from any combination of:

Group B units below

units not already chosen from Group A

relevant units available in this Training Package, other endorsed Training Packages and accredited courses, where those units are aligned to Certificate II, III and IV qualifications.


    Pathways into the qualification

    This qualification may be accessed by direct entry. Credit will be granted towards this qualification to those who have completed AUR21205 Certificate II in Automotive Warehousing/Distribution Operations or other relevant qualifications.

    Pathways from the qualification

    Further training pathways from this qualification include AUR40105 Certificate IV in Automotive Management or other relevant qualifications.

Entry Requirements

Not Applicable.

Licensing Information

Licensing considerations

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.

Employability Skills


The following table contains a summary of the Employability Skills for this qualification as identified by the warehousing and distribution sector of the Automotive industry. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Clearly communicating workplace information to others (verbal and non-verbal), including use of automotive terms

Completing workplace reports

Communicating ideas and information with workplace colleagues

Using and contributing to workplace procedures

Maintaining workplace records

Communicating with colleagues and clients to handle verbal enquiries, such as clarifying instructions and responding to requests for information

Communicating with people who speak languages other than English and in a cross-cultural context

Interpreting the needs of customers

Reading and interpreting workplace related documentation


Identifying and describing own role and role of others

Working within a team to provide office administration services

Working with diverse individuals and groups

Applying knowledge of own role to complete activities efficiently to support team activities and tasks

Problem solving

Recognising a workplace problem or a potential problem and taking action

Determining problems needing priority action

Referring problems outside area of responsibility to appropriate person and suggesting possible causes

Seeking information and assistance as required to solve problems

Using a range of problem-solving techniques

Taking action to resolve concerns

Developing practical responses to common breakdowns in workplace systems and procedures

Initiative and enterprise

Adapting to new and emerging situations in the workplace

Being proactive and creative in responding to workplace problems, changes and challenges

Planning and organising

Prioritising actions to achieve required outcomes

Planning own work requirements

Allocating resources to workplace tasks and requirements

Identifying risk factors and taking action to minimise risk