Certificate III in Automotive Glazing Technology

This qualification covers the skills and knowledge required to remove, install, repair and manage auto glazing technical operations of cars and other vehicles within the automotive industry.

Job roles and employment outcomes

The Certificate III in Automotive Glazing Technology is intended to prepare new employees or recognise and develop existing workers who are removing, installing and repairing windscreens and other glass items on vehicles in the automotive industry.

Job roles related to this qualification include:

automotive glazing technician

windscreen repair technician

This qualification is suitable for an Australian Apprenticeship pathway.


Subjects

To be awarded this qualification, competency must be demonstrated in 30 units of competency consisting of:

18 core units

plus

12 elective units of which:

up to 12 elective units may be chosen from the elective units listed below

up to 5 elective units may be chosen from a Certificate II or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.

Core units

Unit code

Unit title

Common - Environment

AURAEA2002

Apply environmental and sustainability best practice in an automotive workplace

Common - Management, Leadership and Supervision

AURAMA2001

Work effectively with others

Common - Health and Safety

AURASA2002

Apply safe working practices in an automotive workplace

Common - Foundation Skills

AURAFA2003

Communicate effectively in an automotive workplace

Common - Sales and Marketing

AURACA3003

Build customer relations

Mechanical Miscellaneous - Technical - Tools and Equipment

AURTTK2002

Use and maintain workplace tools and equipment

Vehicle Body - Technical

AURVTA2001

Prepare vehicle, components and equipment for customer use

Vehicle Body - Technical - Glazing

AURVTG2001

Repair laminated glass

AURVTG2002

Remove and install rubber glazed windscreens

AURVTG2004

Remove and install direct glazed windscreens

AURVTG2007

Clean glass surfaces

AURVTG3009

Remove and install fixed body glass

AURVTG3010

Remove and install movable body glass

AURVTG3012

Remove and install heavy vehicle rubber and urethane glazed windscreens

AURVTG3013

Remove and install large vehicle windscreens

Vehicle Body - Technical Body

AURVTN2011

Remove and install rear vision mirrors

Imported Units

MSFGG2005

Apply basic glass handling

MSFGG3001

Store and handle glass

Elective units

Unit code

Unit title

Common - Foundation Skills

AURAFA2002

Read in an automotive workplace

AURAFA2004

Solve routine problems in an automotive workplace

Common - Loss Assessment or Repair Quoting - Body

AURANN4001

Prepare a vehicle repair quotation

Common - Technical

AURATA3005

Estimate complex jobs

Electrical - Technical - Hybrid Vehicle and Battery Electrical Vehicle

AURETH3001

Depower battery electric vehicles

AURETH4011

Deactivate and reinitialise power supply in hybrid electric vehicles

Electrical - Technical - Electrical and Electronic

AURETR3025

Test, charge and replace batteries

Sales and Parts, Administration and Management - Administration

AURSAA2001

Process customer complaints

Sales and Parts, Administration and Management - Sales and Marketing

AURSCA2004

Carry out cash, credit and funds transfers

Vehicle Body - Technical - Glazing

AURVTG2003

Remove and install butyl sealed windscreens

AURVTG2005

Remove and install framed type windscreens

AURVTG3008

Cut and process flat laminated glass

AURVTG3011

Install side windows

Vehicle Body - Technical - Body

AURVTN3035

Apply original equipment manufacturer repair procedures

Vehicle Body - Technical - Paint

AURVTP2002

Carry out masking procedures

Vehicle Body - Technical - Trimming and Upholstery

AURVTT2007

Clean and finish plastic trim and fittings

AURVTT2008

Clean and finish vehicle interior trim and seats

Imported Units

AUMGTG001

Install fixed and moveable glass components

add topic BSBFLM312C

Contribute to team effectiveness

add topic BSBWHS301A

Maintain workplace safety

add topic BSBWOR301B

Organise personal work priorities and development

add topic SIRXINV002A

Maintain and order stock

add topic TAEDEL301A

Provide work skill instruction


Pathways...

    Pathways into the qualification

    Credit will be granted towards this qualification to those who have completed AUR20912 Certificate II in Automotive Body Repair Technology or other relevant qualifications.

    Pathways from the qualification

    Further training pathways from this qualification include AUR40712 Certificate IV in Automotive Body Repair Technology or other relevant qualifications.


Entry Requirements

This qualification may be accessed by direct entry.


Licensing Information

There are no specific licences that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements, depending on the work context. Local regulations should be checked for details.


Employability Skills

QUALIFICATION SUMMARY

The following table contains a summary of the employability skills as identified by the automotive industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

clearly communicating workplace information and ideas with workplace colleagues (verbal and non-verbal), including use of automotive terms

completing workplace reports

using and contributing to workplace procedures

maintaining workplace records

communicating with colleagues and clients to handle verbal enquiries, such as clarifying instructions and responding to requests for information

interpreting the needs of customers

explaining the processes used in auto glazing to customers

reading and interpreting workplace related documentation

Teamwork

identifying and describing own role and role of others

working within a team

working with diverse individuals and groups

applying knowledge of own role to complete activities efficiently to support team activities and tasks

Problem solving

recognising a workplace problem or a potential problem and taking action

determining which problems need priority action

referring problems outside area of responsibility to appropriate person and suggesting possible causes

seeking information and assistance as required to solve problems

using a range of problem-solving techniques

taking action to resolve concerns

developing practical responses to common breakdowns in workplace systems and procedures

Initiative and enterprise

adapting to new and emerging situations in the workplace

being proactive and creative in responding to workplace problems, changes and challenges

Planning and organising

planning own work requirements and prioritising actions to achieve required outcomes and ensure tasks are completed on time

identifying risk factors and taking action to minimise risk

Self-management

selecting and using appropriate equipment, materials, processes and procedures

recognising limitations and seeking timely advice

planning own work requirements, setting own work program and managing time to ensure tasks are completed on time

following workplace documentation, such as codes of practice or operating procedures

Learning

asking questions to gain information

identifying sources of information, assistance and expert knowledge to expand knowledge, skills and understanding

participating in self-improvement activities

participating in development of workplace continuous improvement strategies

helping others develop competency

Technology

operating diagnostic and test equipment

performance testing of components, systems and equipment

using tools and equipment efficiently and safely

storing and caring for components, parts, tools, test equipment and support equipment

using business technology to collect, analyse and provide information