Subjects
Total number of units = 17
11 core units
6 elective units, of which:
up to 6 elective units may be chosen from the elective units listed below
up to 3 elective units may be chosen from a Certificate III qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core Units
Unit code | Unit title |
Identify and report vehicle claim fraud indicators | |
Provide vehicle loss assessments and identify repair requirements | |
Provide vehicle total loss assessments | |
Review vehicle repair quotations | |
Apply insurance industry knowledge to vehicle loss assessments | |
Inspect quality of vehicle repair work | |
Identify and value vehicle salvage | |
Apply automotive mechanical and electrical knowledge to vehicle loss assessments | |
Apply automotive body and paint knowledge to vehicle loss assessments | |
Evaluate vehicle bodywork for damage and identify repair requirements | |
Evaluate vehicle paintwork for damage and identify refinish requirements |
Elective Units
Unit code | Unit title |
Follow environmental and sustainability best practice in an automotive workplace | |
Manage environmental and sustainability best practice in an automotive workplace | |
Use information technology systems | |
Manage complex customer issues in an automotive workplace | |
Inspect damaged vehicle systems and recommend repairs | |
Survey stakeholders to gather and record information | |
Lead effective workplace relationships | |
Implement continuous improvement | |
Build client relationships and business networks | |
Maintain workplace safety | |
Develop work priorities | |
Undertake negotiations | |
Collect, assess and use information | |
Provide specialist vehicle technical advice |