Total number of units = 12

6 core units, plus

6 elective units, of which:

up to 6 units may be chosen from the Elective Units listed below

up to 2 units may be chosen from a Certificate IV qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.

Core Units

Unit code

Unit title

add topic AURAEA004

Manage environmental and sustainability best practice in an automotive workplace

add topic AURAMA005

Manage complex customer issues in an automotive workplace

add topic AURAMA006

Contribute to planning and implementing business improvement in an automotive workplace

add topic BSBFIM501

Manage budgets and financial plans

add topic BSBMGT502

Manage people performance

add topic BSBWHS501

Ensure a safe workplace

Elective Units

Unit code

Unit title

add topic AURAAA002

Determine retail rates for automotive products and services

add topic BSBCUS501

Manage quality customer service

add topic BSBFIA401

Prepare financial reports

add topic BSBFRA403

Manage relationship with franchisor

add topic BSBHRM405

Support the recruitment, selection and induction of staff

add topic BSBHRM505

Manage remuneration and employee benefits

add topic BSBINN502

Build and sustain an innovative work environment

add topic BSBLED401

Develop teams and individuals

add topic BSBMGT517

Manage operational plan

add topic BSBMKG523

Design and develop an integrated marketing communication plan

add topic BSBPUR402

Negotiate contracts

add topic BSBWOR501

Manage personal work priorities and professional development

add topic BSBWOR502

Lead and manage team effectiveness

add topic SITXADM004A

Plan and manage meetings

add topic TLIA4005

Check and evaluate records and documentation

add topic TLIA5058

Manage facility and inventory requirements

Entry Requirements

This qualification may be accessed by direct entry.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.