Rationale:
A general qualification for the Aviation Industry. Successful completion will require competency in 14 units that relate to work defined as Aviation (Flight Operations).
Performance of a prescribed range of functions involving known routines and procedures and some accountability for the quality of outcomes.
Occupations may include:
Cabin crew
Cargo services operator.
Requirements for completion of the qualification:
A successful assessment outcome for a total 14 units, comprising:
at least 5 and up to 7 units from Certificate I in Aviation
where less than seven units are selected, the remaining units should be drawn from a Certificate I qualification from any currently endorsed national Training Package or Accredited Course.
plus
at least 5 and up to 7 units from Certificate II units listed below.
where less than seven units are selected from the list below, the remaining units should be drawn from a relevant Certificate II qualification from any currently endorsed national Training Package or Accredited Course.
Field | Unit | ||
A | Handling/Cargo/Stock | Receive goods | |
Use product knowledge to complete work operations | |||
Replenish stock | |||
Participate in stocktakes | |||
B | Equipment Checking and Maintenance | Check and assess operational capabilities of equipment | |
Use and maintain minor mechanical equipment | |||
D | Load Handling | Load and secure aviation freight and baggage | |
Handle dangerous goods/hazardous substances | |||
Load and unload explosives and dangerous goods | |||
E | Communication and Calculations | Use communication systems | |
Process workplace documentation | |||
F | Safety Management | Implement regulations and policies during aircraft safety and service operations | |
Undertake aircraft underwater escape and survival | |||
Apply fatigue management strategies | |||
Apply safe procedures when handling/transporting dangerous goods or explosives | |||
G | Teamwork | Work in a socially diverse environment | |
I | Customer Service | Provide customer service on an aircraft | |
Carry out beverage service on an aircraft | |||
Provide advice on a cuisine on an aircraft | |||
Conduct in-flight retailing | |||
Provide assistance to transit and arriving passengers | |||
Serve wine to aircraft passengers | |||
Provide transport services to passengers with special needs | |||
J | Quality | Apply quality procedures | |
K | Technology | Use infotechnology devices and computer applications in the workplace | |
L | Resource Management | Complete routine administrative tasks | |
O | Security | Administer the security of assets and facilities | |
P | Administrative and Finance | Conduct financial transactions | |
Sell products and services | |||
U | Environment | Care for the environment | |
W | Equipment and Systems Operations | Operate aircraft refuelling nozzle | |
Be airborne extracted by suspended rope | |||
Be airborne extracted using suspended extraction equipment | |||
Fast rope from a helicopter | |||
Rappel from a helicopter |
Not applicable.
Not applicable.
Not applicable.
Employability Skills Summary for
AVI20208C ertificate II in Aviation (Flight Operations)
The following table contains a summary of the employability skills as identified by the Aviation Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | Implement and monitor communication systems and procedures required for aviation flight operations Read and interpret relevant regulations, instructions, signs and labels applicable to aviation flight operations Speak clearly and directly on matters related to aviation flight operations Listen to and interpret verbal information related to aviation flight operations Write documents as part of duties, including completion of relevant forms and reports Negotiate issues with others in the course of aviation flight operations Recognise and interpret non-verbal signs, signals and behaviour Use relevant communication equipment. |
Teamwork | Collaborate with others in the course of aviation flight operations Provide situational leadership as appropriate in the aviation flight workplace Motivate others in the workplace Assist others in the workplace to achieve and maintain competence Assist in the resolution of any interpersonal conflicts that may arise during aviation flight operations Avoid and prevent the harassment of others in the workplace Work with persons of different ages, gender, race, religion, political persuasion, etc. |
Problem solving | Identify and solve or report problems arising in the course of aviation flight operations Monitor and anticipate problems that may occur in the course of aviation flight operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility Identify and control hazards and risks in a range of aviation flight situations and take appropriate precautions Use mathematics to solve various calculations related to aviation flight operations. |
Initiative and enterprise | Modify activities dependent on differing aviation flight situations and contingencies Take appropriate initiatives in a range of operational situations such as those above Respond appropriately to any changes in equipment, standard operating procedures and the working environment. |
Planning and organising | Follow and apply operational and emergency plans, systems and procedures Monitor systems and procedures for compliance with regulations and codes of practice Implement the workplace security and safety management systems Monitor and evaluate operational performance and compliance Collect and interpret information needed in the course of aviation flight operations Organise and plan own work activities Manage time and priorities in the course of aviation flight operations. |
Self management | Interpret and apply regulations and instructions Establish and follow own work plans and schedules Evaluate own work performance. |
Learning | Contribute to learning and assessment activities in the workplace Assist others to adapt to any changes in workplace systems, equipment, procedures and the workplace operating environment Assist in the instruction, coaching or mentoring of others in the workplace Contribute to the assessment of the competence of others in the workplace Adapt own competence in response to any changes in aviation flight operations Update own knowledge and skills required for aviation flight activities. |
Technology | Use equipment and materials required during aviation flight operations Follow and apply operational and servicing instructions for equipment used during aviation flight operations Follow and apply OH&S procedures when using aviation flight equipment and facilities. |
