A total of 15 units of competency comprising:

10 core units listed below plus

5 general elective units from the general elective units listed below. The general elective units must contribute to the vocational outcomes of the qualification.

Core units

add topic AVIF0001

Apply aircraft safety procedures

add topic AVIF0012

Apply aviation work health and safety procedures

add topic AVIF2020

Employ fatigue risk management practices in an aviation workplace

add topic AVIG2002

Work effectively in the aviation industry

add topic AVIJ2001

Contribute to the achievement of on-time performance standards

add topic AVIZ1005

Maintain basic situational awareness in an aviation workplace

add topic TLIE2007

Use communication systems

add topic TLIJ2001

Apply quality procedures

add topic TLIK2010

Use infotechnology devices in the workplace

add topic TLIO1002

Follow security procedures when working with passengers and personnel

General elective units

add topic AVIC2001

Drive on the airside

add topic AVID0002

Conduct baggage handling operations

add topic AVID2001

Accept dangerous goods for air transport

add topic AVID2003

Prepare freight for flight

add topic AVID2004

Conduct aviation freight weighing operations

add topic AVID2005

Accept freight for air transport

add topic AVID2006

Load and secure aviation freight and baggage

add topic AVID2007

Unload aviation freight and baggage

add topic AVIE0001

Operate aeronautical radio

add topic AVIE2005

Conduct radio procedures in an aviation operational environment

add topic AVIF2007

Implement regulations and policies during check-in procedures

add topic AVIF2012

Monitor the transfer of hazardous materials

add topic AVIF2019

Work in aircraft confined spaces

add topic AVII0002

Provide quality customer service

add topic AVII2007

Check in aircraft passengers

add topic AVII2008

Provide assistance to transit and arriving passengers

add topic AVIL2001

Manage a check-in queue

add topic AVIP2001

Capture records into a records keeping system

add topic AVIW2002

Operate an aerobridge

add topic AVIW2010

Operate baggage tug

add topic AVIW2029

Operate aircraft refuelling nozzle

add topic BSBCMM301

Process customer complaints

add topic HLTAID003

Provide first aid

add topic SITTTSL305

Process reservations

add topic TLIA2009

Complete and check import/export documentation

add topic TLIA2013

Receive goods

add topic TLIA2014

Use product knowledge to complete work operations

add topic TLIA2020

Replenish stock

add topic TLIA2022

Participate in stocktakes

add topic TLIB2001

Check and assess operational capabilities of equipment

add topic TLIB2003

Carry out vehicle servicing and maintenance

add topic TLIB2004

Carry out vehicle inspection

add topic TLIB2008

Carry out inspection of trailers

add topic TLIB2029

Use and maintain minor mechanical equipment

add topic TLIB2073

Clean road tankers

add topic TLIB2119

Carry out maintenance of trailers

add topic TLIC1051

Operate commercial vehicle

add topic TLIC3003

Drive medium rigid vehicle

add topic TLID2003

Handle dangerous goods/hazardous substances

add topic TLID2004

Load and unload goods/cargo

add topic TLID2010

Operate a forklift

add topic TLID2013

Move materials mechanically using automated equipment

add topic TLID2016

Load and unload explosives and dangerous goods

add topic TLIE2008

Process workplace documentation

add topic TLIF2012

Apply safe procedures when handling/transporting dangerous goods or explosives

add topic TLIF2018

Operate firefighting equipment

add topic TLII1002

Apply customer service skills

add topic TLII3020

Provide assistance to customers

add topic TLIK2003

Apply keyboard skills

add topic TLIK2007

Perform electronic data interchange to transmit shipping documentation

add topic TLIL2008

Complete routine administrative tasks

add topic TLIL2031

Monitor and process attendance records

add topic TLIO2011

Provide revenue protection measures

add topic TLIP2017

Maintain control of records

add topic TLIP2018

Provide information from and about records

add topic TLIP2024

Conduct financial transactions

add topic TLIP2029

Prepare and process financial documents

add topic TLIP2033

Sell products and services

add topic TLIU1009

Monitor plant and equipment in an environmentally sustainable manner

Entry Requirements

There are no entry requirements for this qualification.