Subjects
A total of 15 units of competency comprising: 10 core units listed below plus 5 general elective units from the general elective units listed below. The general elective units must contribute to the vocational outcomes of the qualification. | ||
Core units | ||
Apply aircraft safety procedures | ||
Apply aviation work health and safety procedures | ||
Employ fatigue risk management practices in an aviation workplace | ||
Work effectively in the aviation industry | ||
Contribute to the achievement of on-time performance standards | ||
Maintain basic situational awareness in an aviation workplace | ||
Use communication systems | ||
Apply quality procedures | ||
Use infotechnology devices in the workplace | ||
Follow security procedures when working with passengers and personnel | ||
General elective units | ||
Drive on the airside | ||
Conduct baggage handling operations | ||
Accept dangerous goods for air transport | ||
Prepare freight for flight | ||
Conduct aviation freight weighing operations | ||
Accept freight for air transport | ||
Load and secure aviation freight and baggage | ||
Unload aviation freight and baggage | ||
Operate aeronautical radio | ||
Conduct radio procedures in an aviation operational environment | ||
Implement regulations and policies during check-in procedures | ||
Monitor the transfer of hazardous materials | ||
Work in aircraft confined spaces | ||
Provide quality customer service | ||
Check in aircraft passengers | ||
Provide assistance to transit and arriving passengers | ||
Manage a check-in queue | ||
Capture records into a records keeping system | ||
Operate an aerobridge | ||
Operate baggage tug | ||
Operate aircraft refuelling nozzle | ||
Process customer complaints | ||
Provide first aid | ||
Process reservations | ||
Complete and check import/export documentation | ||
Receive goods | ||
Use product knowledge to complete work operations | ||
Replenish stock | ||
Participate in stocktakes | ||
Check and assess operational capabilities of equipment | ||
Carry out vehicle servicing and maintenance | ||
Carry out vehicle inspection | ||
Carry out inspection of trailers | ||
Use and maintain minor mechanical equipment | ||
Clean road tankers | ||
Carry out maintenance of trailers | ||
Operate commercial vehicle | ||
Drive medium rigid vehicle | ||
Handle dangerous goods/hazardous substances | ||
Load and unload goods/cargo | ||
Operate a forklift | ||
Move materials mechanically using automated equipment | ||
Load and unload explosives and dangerous goods | ||
Process workplace documentation | ||
Apply safe procedures when handling/transporting dangerous goods or explosives | ||
Operate firefighting equipment | ||
Apply customer service skills | ||
Provide assistance to customers | ||
Apply keyboard skills | ||
Perform electronic data interchange to transmit shipping documentation | ||
Complete routine administrative tasks | ||
Monitor and process attendance records | ||
Provide revenue protection measures | ||
Maintain control of records | ||
Provide information from and about records | ||
Conduct financial transactions | ||
Prepare and process financial documents | ||
Sell products and services | ||
Monitor plant and equipment in an environmentally sustainable manner | ||
