A total of 21 units of competency comprising:

13 core units listed below plus

8 general elective units from the general elective units listed below. Up to 3 of the general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.

Core units

add topic AVIB3004

Manage and carry out pre- and post-flight cabin checks

add topic AVIF0001

Apply aircraft safety procedures

add topic AVIF0012

Apply aviation work health and safety procedures

add topic AVIF3005

Maintain the safety of people and aircraft

add topic AVIF3006

Respond to abnormal and emergency situations in an aircraft

add topic AVIG2002

Work effectively in the aviation industry

add topic AVIO0002

Manage disruptive behaviour and unlawful interference with aviation

add topic AVIO2015

Apply and monitor aviation workplace security procedures

add topic AVIZ2050

Maintain security awareness and vigilance in an aviation workplace

add topic BSBWOR301

Organise personal work priorities and development

add topic TLIE3004

Prepare workplace documents

add topic TLIF2018

Operate firefighting equipment

add topic TLIO3007

Undertake emergency response action to a security threat

General elective units

add topic AVIF0002

Provide first aid in an aviation environment

add topic AVIF0004

Implement aviation risk management processes

add topic AVIF0014

Manage human factors in aviation operations

add topic AVIF2010

Implement regulations and policies during aviation safety and service operations

add topic AVIF2014

Undertake aircraft underwater escape and survival

add topic AVIF2020

Employ fatigue risk management practices in an aviation workplace

add topic AVII0001

Advise on major services and attractions at aviation destinations

add topic AVII0002

Provide quality customer service

add topic AVII2001

Provide customer service on an aircraft

add topic AVII2003

Carry out beverage service on an aircraft

add topic AVII2004

Provide advice about cuisine on an aircraft

add topic AVII2006

Conduct in-flight retailing

add topic AVII3002

Carry out food preparation and service on an aircraft

add topic AVII3005

Apply knowledge of the structure, products and services of an airline operator

add topic AVII3010

Carry out aircraft business and first class meal and non-alcoholic beverage service

add topic BSBFLM303

Contribute to effective workplace relationships

add topic BSBFLM305

Support operational plan

add topic BSBFLM306

Provide workplace information and resourcing plans

add topic BSBFLM312

Contribute to team effectiveness

add topic HLTAID003

Provide first aid

add topic SITHFAB201

Provide responsible service of alcohol

add topic TLIG3002

Lead a work team or group

add topic TLII3020

Provide assistance to customers

Entry Requirements

There are no entry requirements for this qualification.

However, first aid certification, a Responsible Service of Alcohol certificate and other regulatory requirements are essential for employment.