Subjects
A total of 21 units of competency comprising: 9 core units listed below plus 12 general elective units from the general elective units listed below. The general elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. The following imported unit has a prerequisite unit:
| ||
Core units | ||
Apply aircraft safety procedures | ||
Apply aviation work health and safety procedures | ||
Implement regulations and policies during aviation safety and service operations | ||
Work effectively in the aviation industry | ||
Contribute to the achievement of on-time performance standards | ||
Maintain security awareness and vigilance in an aviation workplace | ||
Prepare workplace documents | ||
Apply quality systems | ||
Undertake emergency response action to a security threat | ||
General elective units | ||
Package dangerous goods for air transport | ||
Conduct baggage handling operations | ||
Accept dangerous goods for air transport | ||
Operate aeronautical radio | ||
Manage human factors in flight dispatch operations | ||
Manage human factors in aviation operations | ||
Marshal aircraft | ||
Manage aircraft performance and load | ||
Implement instrument flight rules planning procedures | ||
Advise on major services and attractions at aviation destinations | ||
Provide quality customer service | ||
Check in aircraft passengers | ||
Provide assistance to transit and arriving passengers | ||
Manage a check-in queue | ||
Complete aircraft dispatch duties | ||
Plan an aircraft load | ||
Manage disruptive behaviour and unlawful interference with aviation | ||
Apply and monitor aviation workplace security procedures | ||
Service customer airline contracts | ||
Operate an aerobridge | ||
Operate baggage tug | ||
Operate aircraft refuelling nozzle | ||
Operate aircraft embarkation and disembarkation equipment | ||
Operate ramp equipment | ||
Operate aircraft push-out tug | ||
Refuel aircraft | ||
Defuel aircraft | ||
Coordinate aircraft ground operations | ||
Supervise aircraft refuelling | ||
Apply aeronautical knowledge and civil air law to flight dispatch operations | ||
Monitor flight performance | ||
Deliver and monitor a service to customers | ||
Contribute to effective workplace relationships | ||
Support operational plan | ||
Provide workplace information and resourcing plans | ||
Contribute to team effectiveness | ||
Provide first aid | ||
Process reservations | ||
Process travel-related documentation | ||
Use a computerised reservations or operations system | ||
Source airfares for domestic flights | ||
Construct normal international airfares | ||
Construct promotional international airfares | ||
Construct advanced international airfares | ||
Transfer cargo | ||
Complete receival/despatch documentation | ||
Drive heavy rigid vehicle | ||
Drive heavy combination vehicle | ||
Drive coach/bus | ||
Operate vehicle carrying special loads | ||
Identify and label explosives and dangerous goods | ||
Estimate/calculate mass, area and quantify dimensions | ||
Consolidate manifest documentation | ||
Maintain freight records | ||
Lead a work team or group | ||
Use infotechnology devices in the workplace | ||
Advise on and construct fares for customers | ||
