Certificate IV in Aviation (Ground Operations and Service)

Rationale:

A general qualification for the Aviation Industry. Successful completion will require competency in units that relate to work defined as aligned at AQF Level 4. Qualifications should be structured to align with licensing and regulatory requirements applicable to the occupation concerned.

Performance of a broad range of skilled applications including requirements to evaluate and analyse current practice, develop new criteria and procedure for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills.


Subjects

Requirements for completion of the qualification:

A successful assessment outcome for a total of 28 units comprising:

at least 5 and up to 7 units from Certificate I in Aviation

where less than seven units are selected, the remaining units should be drawn from a relevant Certificate I qualification from any currently endorsed national Training Package or Accredited Course

plus

at least 5 and up to 7 units from Certificate II in Aviation

where less than seven units are selected, the remaining units should be drawn from a relevant Certificate II qualification from any currently endorsed national Training Package or Accredited Course

plus

at least 5 and up to 7 units from Certificate III in Aviation

where less than seven units are selected, the remaining units should be drawn from a relevant Certificate III qualification from any currently endorsed national Training Package or Accredited Course

plus

at least 5 and up to 7 units from Certificate IV listed in the following table

where less than seven units are selected, the remaining units should be drawn from a relevant Certificate IV qualification from any currently endorsed national Training Package or Accredited Course.

Field

Unit

A

Handling Cargo/Stock

add topic TLIA207C

Maintain container/cargo records

add topic TLIA507C

Check and evaluate records and documentation

add topic TLIA1107C

Package goods

add topic TLIA2507D

Regulate temperature controlled stock

add topic TLIA3007C

Organise cargo for export

add topic TLIA3107C

Consolidate freight

add topic TLIA3207C

Organise transport of freight or goods

add topic TLIA3307C

Organise international transport of freight

C

Driving Vehicle

add topic AVIC4002A

Administer airside driving

add topic TLIC607C

Drive multi-combination vehicle

E

Communications and Calculations

add topic TLIE607D

Collect, analyse and present workplace data and information

add topic TLIE1307C

Apply workplace statistics

add topic TLIE1407C

Compile and process export documentation

F

Safety Management

add topic HLTFA402B

Apply advanced first aid

add topic TLIF707C

Implement and coordinate accident-emergency procedures

add topic TLIF1407C

Develop and maintain a safe workplace

add topic TLIF6307A

Administer the implementation of fatigue management strategies

add topic TLIF6407A

Manage fatigue management policy and procedures

G

Teamwork

add topic BSBMGT401A

Show leadership in the workplace

add topic TLIG607C

Facilitate work teams

I

Customer Service

add topic TLII107D

Coordinate quality customer service

add topic TLII507C

Market services and products to clients

J

Quality

add topic AVIJ4002B

Conduct quality control operations related to refuelling/defuelling aircraft

L

Resource Management

add topic TLIL507D

Apply conflict/grievance resolution strategies

add topic TLIL907C

Manage personal work priorities and professional development

add topic TLIL1007C

Assess and confirm customer transport requirements

add topic TLIL3207B

Implement equal employment equity strategies

add topic TLIL3307B

Promote effective workplace practice

add topic TLIL3607B

Develop rosters

add topic TLIL3707B

Apply and amend rosters

O

Security

add topic AVIO4003A

Implement airside access

P

Administration and Finance

add topic TLIP107C

Develop plans to meet customer and organisation needs

add topic TLIP207C

Facilitate and capitalise on change in the workplace

add topic TLIP507C

Manage workplace information

add topic TLIQ1007B

Maintain customer credit accounts and services

R

Contract Procurement

add topic TLIR107C

Monitor supplier performance

add topic TLIR207C

Source goods/services and evaluate contractors

add topic TLIR307C

Negotiate a contract

U

Environment

add topic TLIU107B

Implement and monitor environmental protection policies and procedures

add topic TLIU607B

Conduct environmental audits

W

Equipment and Systems Operations

add topic AVIW5022A

Coordinate the removal of disabled aircraft

add topic AVIW4034A

Supervise aircraft refuelling


Pathways...

    Not applicable.


Entry Requirements

Not applicable.


Licensing Information

Not applicable.


Employability Skills

Employability Skills Summary for

AVI40408C ertificate IV in Aviation (Ground Operations and Service)

The following table contains a summary of the employability skills as identified by the Aviation Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

Establish and implement communication systems and procedures as required for activities

Listen to and interpret verbal information related daily activities

Read and interpret relevant regulations, instructions, signs and labels applicable daily activities

Speak clearly and directly on diverse and complex matters related to daily activities

Write documents as part of duties, including completion of relevant forms, maintenance schedules and accident and incident reports

Negotiate complex issues with others in the course of daily activities

Recognise and interpret non-verbal signs, signals and behaviours

Use relevant communication equipment.

Teamwork

Provide leadership during activities as appropriate

Motivate others in the workplace

Collaborate with others in the course of daily activities

Manage the resolution of any interpersonal conflicts that may arise during activities

Manage the avoidance and prevention of harassment of others in the workplace

Manage persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report complex problems arising in the course of daily activities

Monitor and anticipate problems that may occur in the course of activities including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility

Manage the control of hazards and risks in a range of complex and diverse situations that may arise

Use mathematics to solve problems such as various calculations related to a wide range of daily activities.

Initiative and enterprise

Modify activities dependent on differing situations and contingencies

Take appropriate initiatives in a diverse range of operational situations such as those above

Manage the response to any changes in equipment, standard operating procedures and the working environment.

Planning and organising

Implement and monitor operational and emergency plans, systems and procedures

Implement and monitor systems and procedures for maintaining compliance with regulations and codes of practice

Monitor the implementation of the workplace security and safety management systems (where applicable)

Monitor and evaluate operational performance and compliance

Collect and interpret information needed when undertaking daily activities

Organise and plan own activities

Manage time and priorities.

Self management

Interpret and apply relevant regulations and instructions

Establish and follow own work plans and schedules

Evaluate and monitor own work performance.

Learning

Organise learning and assessment activities for others in the workplace

Manage adaptation of others in the workplace to any changes in systems, equipment and procedures and the workplace operating environment

Instruct, coach or mentor others in the workplace as required

Contribute to the assessment of the competence of others in the workplace as appropriate

Assist in creating a learning environment in the workplace

Adapt own competence in response to any changes in daily activities

Update own knowledge and skills required for daily activities.

Technology

Use complex equipment and systems required during daily activities

Implement and monitor operational and maintenance procedures and systems for equipment used

Implement and monitor the application of OH&S procedures while undertaking daily activities.