This qualification reflects the role of skilled operators who apply a broad range of international trade competencies in varied work contexts, using some discretion and judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job roles
Export Clerk
Import Clerk
Import/Export Clerk.
Total number of units = 12
1 core unitplus
11 elective units
5 elective units must be selected from the Group A units listed below.
4 elective units must be selected from the remaining elective units listed below.
The remaining 2 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below 1 of the elective units may be selected from either a Certificate II or Certificate IV qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Elective units
Group A units
International Business
BSBINT301B Apply knowledge of the international trade environment to complete work
BSBINT302B Apply knowledge of legislation relevant to international trade to complete work
BSBINT303B Organise the importing and exporting of goods
BSBINT304B Assist in the international transfer of services
BSBINT305B Prepare business documents for the international trade of goods
BSBINT306B Apply knowledge of international finance and insurance to complete work requirements
Group B units
Customer Service
BSBCUS301B Deliver and monitor a service to customers
Diversity
BSBDIV301A Work effectively with diversity
Financial Administration
BSBFIA301A Maintain financial records
General Administration
BSBADM311A Maintain business resources
Information Management
BSBINM301A Organise workplace information
BSBINM302A Utilise a knowledge management system
Interpersonal Communication
BSBCMM301B Process customer complaints
IT Use
BSBITU303A Design and produce text documents
BSBITU305A Conduct online transactions
BSBITU306A Design and produce business documents
Product Skills and Advice
BSBPRO301A Recommend products and services
Purchasing and Contracting
BSBPUR301B Purchase goods and services
Sustainability
BSBSUS301A Implement and monitor environmentally sustainable work practices
Workplace Effectiveness
BSBWOR301B Organise personal work priorities and development
BSBWOR302A Work effectively as an off
Writing
BSBWRT301A Write simple documents
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
BSB20112 Certificate II in Business or other relevant qualification/s
OR
with vocational experience in assisting international trade/business team leaders, supervisors or managers to conduct international trade activities but without formal international trade qualifications.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Administration Assistant
Clerical Worker
Data Entry Operator
Information Desk Clerk
Office Junior
Receptionist.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
BSB41107 Certificate IV in International Trade.
There are no entry requirements for this qualification.
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | communicating with carriers to pick up and deliver goods using written and verbal communication skills to work with others in the process of arranging international transportation of goods |
Teamwork | applying teamwork skills to ensure the timely arrival/departure of international goods or services clarifying compliance requirements for international trade with others in the workplace |
Problem-solving | identifying and taking action to resolve problems such as insurance claims arising as a result of goods damaged in transit rescheduling forwarding or transfer of goods/services when delays occur |
Initiative and enterprise | investigating sources of information about international trade making suggestions for improvement to knowledge management systems to relevant personnel |
Planning and organising | assisting in the organisation of importing and exporting goods by contributing to cost calculations, completing documentation and communicating with carriers informing colleagues and contractors of expected time of arrival and deadlines for pick-up of goods to meet carrier requirements |
Self-management | clarifying own role in transfer of international services from the job description, written instructions and discussions with the supervisor managing own time to ensure tasks are completed on time |
Learning | seeking the assistance of others to clarify requirements when not known undertaking learning to ensure currency of knowledge and skills about regulatory codes and their impact on own work |
Technology | producing documents using word processing, spreadsheet and specialised computer programs using the internet and organisation’s extranet and intranet to access information about the importation and exportation of goods |