Total number of units = 13

3 core units plus

10 elective units, of which:

4 elective units must be selected from the Group A units listed below

4 elective units must be selected from the Group B units listed below

2 elective units may be selected from the Group A, Group B or Group C units listed below, or any currently endorsed Training Package or accredited course at the same qualification level or one level lower or higher.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Units

add topic BSBITU307 Develop keyboarding speed and accuracy

add topic BSBWHS201 Contribute to health and safety of self and others

add topic BSBIND301 Work effectively in an educational environment

Elective Units

Group A units

add topic BSBADM405 Organise meetings

add topic BSBADM406 Organise business travel

add topic BSBCUS301 Deliver and monitor a service to customers

add topic BSBEBU401 Review and maintain a website

add topic BSBMKG408 Conduct market research

add topic CHCCCS007 Develop and implement service programs

add topic CHCCS407C Operate referral procedures

add topic ICTICT103 Use, communicate and search securely on the internet

add topic PSPETHC301B Uphold the values and principles of public service

add topic PSPGOV314A Contribute to conflict management

add topic PSPLEGN301B Comply with legislation in the public sector

Group B units

add topic BSBADM307 Organise schedules

add topic BSBFIA302 Process payroll

add topic BSBFIA303 Process accounts payable and receivable

add topic BSBFIA304 Maintain a general ledger

add topic BSBITU302 Create electronic presentations

add topic BSBITU303 Design and produce text documents

add topic BSBITU304 Produce spreadsheets

add topic BSBITU306 Design and produce business documents

add topic BSBITU309 Produce desktop published documents

add topic BSBWRT301 Write simple documents

Group C units

add topic BSBADM302 Produce texts from notes

add topic BSBADM303 Produce texts from audio transcription

add topic BSBADM311 Maintain business resources

add topic BSBCMM301 Process customer complaints

add topic BSBDIV301 Work effectively with diversity

add topic BSBFIA301 Maintain financial records

add topic BSBINM301 Organise workplace information

add topic BSBINM302 Utilise a knowledge management system

add topic BSBINM303 Handle receipt and despatch of information

add topic BSBINN201 Contribute to workplace innovation

add topic BSBITU301 Create and use databases

add topic BSBITU305 Conduct online transactions

add topic BSBPRO301 Recommend products and services

add topic BSBSUS201 Participate in environmentally sustainable work practices

add topic BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

add topic BSBWOR204 Use business technology

add topic BSBWOR301 Organise personal work priorities and development

add topic BSBWOR302 Work effectively as an offsite worker

Subject lists

gena Certificate III in Business Administration (Education)
Units: BSBCUS301, BSBIND301, BSBITU302

Entry Requirements