Certificate IV in Human Resources

This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focused on discrete human resources functions, such as remuneration, workforce planning or human resources information systems.

Job roles

Human resources assistant

Human resources coordinator

Human resources administrator

Human resources officer

Payroll officer

Subjects

Total number of units = 10

6 core units plus

4 elective units, of which:

at least 2 units must be from the elective units listed below

up to 2 units may be from an accredited course or any endorsed Training Package at Certificate III level or above.

Elective units chosen must be relevant to the work outcome and industry context for human resources.

Core units

add topic BSBHRM403B Support performance-management processes

add topic BSBHRM404A Review human resources functions

add topic BSBHRM405A Support the recruitment, selection and induction of staff

add topic BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements

add topic BSBWOR401A Establish effective workplace relationships

add topic BSBWRK411A Support employee and industrial relations procedures

Elective units

add topic BSBADM405B Organise meetings

add topic BSBCMM401A Make a presentation

add topic BSBCUS402B Address customer needs

add topic BSBCUS403B Implement customer service standards

add topic BSBEMS401B Develop and implement business development strategies to expand client base

add topic BSBEMS402B Develop and implement strategies to source and assess candidates

add topic BSBEMS403B Develop and provide employment management services to candidates

add topic BSBEMS404B Manage the recruitment process for client organisations

add topic BSBFIA302A Process payroll

add topic BSBFIA402A Report on financial activity

add topic BSBINM401A Implement workplace information system

add topic BSBINN301A Promote innovation in a team environment

add topic BSBITU304A Produce spreadsheets

add topic BSBITU401A Design and develop complex text documents

add topic BSBITU402A Develop and use complex spreadsheets

add topic BSBITU404A Produce complex desktop published documents

add topic BSBLED401A Develop teams and individuals

add topic BSBREL401A Establish networks

add topic BSBRES401A Analyse and present research information

add topic BSBRKG404A Monitor and maintain records in an online environment

add topic BSBRSK401A Identify risk and apply risk management processes

add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

add topic BSBWOR402A Promote team effectiveness

BSBWRT401 Write complex documents

add topic TAEDEL301A Provide work skill instruction

Pathways...

    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    BSB30112 Certificate III in Business or other relevant qualifications

    OR

    with relevant vocational experience.

    Examples of indicative job roles for candidates seeking entry based on their vocational experience include:

    Administration officer

    Executive personal assistant

    Human resources clerk

    Human resources officer

    Office administrator

    Project assistant

    Recruitment officer.

    Pathways from the qualification

    BSB50207 Diploma of Business

    BSB50613 Diploma of Human Resources Management.

Entry Requirements

There are no entry requirements for this qualification.

Licensing Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Employability Skills

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification include:

Communication

using communication to develop and maintain effective work relationships and networks

using negotiation and conflict-management skills to resolve issues

Teamwork

actively encouraging consultation and cooperation on human resources initiatives

motivating, mentoring, coaching and developing staff

Problem-solving

identifying and analysing industrial relations issues and methods to attract job applicants

assisting managers to address performance-management issues

implementing processes to resolve issues raised by coworkers

Initiative and enterprise

seeking and valuing contributions to develop and refine new ideas and approaches

Planning and organising

gathering, organising and presenting workplace information

scheduling interviews and coordinating selection processes

Self-management

ensuring that key tasks are undertaken to support organisational timeframes for human resources strategies, such as performance appraisal

planning own work, including predicting consequences and identifying improvements

Learning

participating in professional networks and associations to obtain and maintain skills and knowledge

Technology

selecting and using a range of functions in a computer application

using business technology to produce reports