This qualification reflects the role of individuals who use well-developed international trade skills and a broad knowledge base in a wide variety of international trade contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others, however they typically report to a more senior international trade/business practitioner.
Job Roles
Export Customer Service Coordinator
Exporter
Importer
Trade Coordinator.
Subjects
Total number of units = 10
10 elective units
4 elective units must be selected from the Group A units listed below.
3 elective units must be selected from the Group B units listed below.
The remaining 3 elective units may be selected from the remaining Group A or Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Preferred pathways for candidates considering this qualification include:
BSB30607 Certificate III in International Trade or other relevant qualification/s
OR
with vocational experience in assisting international trade/business team leaders, supervisors or managers to conduct international trade/business activities but without formal international trade qualifications.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Export Clerk
Import Clerk
Import/Export Clerk.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
BSB50807 Diploma of International Business.
Entry Requirements
There are no entry requirements for this qualification.
Licensing Information
Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Employability Skills
BSB41107 Certificate IV in International Trade
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
communicating with parties, agents, suppliers and customers to ensure business is transacted in an efficient manner
using negotiation skills to obtain new client orders or prices
Teamwork
consulting with teams and individuals to allocate resources
planning and implementing team activities to meet customer needs
Problem-solving
using procedures to resolve customer difficulties and complaints
utilising risk management processes to minimise potential adverse impacts and to maintain continuity of operations
Initiative and enterprise
adapting to new and emerging trends and changes in the international business environment
generating a range of continuous improvement suggestions to improve workplace policies and procedures
Planning and organising
scheduling shipments so they depart and arrive within clients' required time lines
developing project plans including time lines, task breakdowns, roles and responsibilities
Self-management
recognising the limitations of own experience and knowledge of international conventions, laws and finance and seeking advice from more experienced people where appropriate
working with attention to detail, thoroughness, accuracy and speed
Learning
maintaining currency of knowledge and skills of international conventions, laws and finance
reflecting on own performance and analysing how it could be improved in the future
Technology
using computer-based search technologies to locate learning resources and opportunities
using computer-based software such as word processing and spreadsheets to organise resources