Total number of units = 10

4 core units plus

6 elective units, of which:

2 elective units must be selected from the elective units listed below or from an equivalent level qualification within the BSB Business Services Training Package

4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level.

if not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification from any currently endorsed Training Package or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Units

add topic BSBRKG401 Review the status of a record

add topic BSBRKG402 Provide information from and about records

add topic BSBRKG403 Set up a business or records system for a small business

add topic BSBRKG404 Monitor and maintain records in an online environment

Elective Units

add topic BSBADM409 Coordinate business resources

add topic BSBCMM401 Make a presentation

add topic BSBCUS401 Coordinate implementation of customer service strategies

add topic BSBCUS402 Address customer needs

add topic BSBEBU401 Review and maintain a website

add topic BSBFIA402 Report on financial activity

add topic BSBINN301 Promote innovation in a team environment

add topic BSBITS401 Maintain business technology

add topic BSBITU401 Design and develop complex text documents

add topic BSBLDR403 Lead team effectiveness

add topic BSBLED401 Develop teams and individuals

add topic BSBMED401 Manage patient record keeping system

add topic BSBMKG413 Promote products and services

add topic BSBMKG414 Undertake marketing activities

add topic BSBPMG522 Undertake project work

add topic BSBREL401 Establish networks

add topic BSBRES401 Analyse and present research information

add topic BSBRSK401 Identify risk and apply risk management processes

add topic BSBSUS401 Implement and monitor environmentally sustainable work practices

add topic BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

add topic BSBWRT401 Write complex documents

Entry Requirements