Total number of units = 8
8 elective units
4 elective units must be selected from the Group A units listed below.
2 of the elective units must be selected from the Group A or Group B units listed below.
The remaining 2 elective units may be selected from the Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, one unit may be selected from either a Certificate IV or an Advanced Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Group A units
BSBFRA501B Establish a franchise operation
BSBFRA502B Manage a franchise operation
BSBFRA503B Manage establishment of new sites or regions
BSBFRA504B Manage relationships with franchisees
BSBFRA505B Manage closure of a franchise
Group B units
BSBCUS501C Manage quality customer service
BSBFIM501A Manage budgets and financial plans
BSBINM501A Manage an information or knowledge management system
BSBIPR501A Manage intellectual property to protect and grow business
Learning and Development
BSBLED501A Develop a workplace learning environment
BSBMGT502B Manage people performance
BSBMGT515A Manage operational plan
BSBMGT516C Facilitate continuous improvement
Occupational Health and Safety
BSBOHS509A Ensure a safe workplace
BSBPMG510A Manage projects
BSBRSK501B Manage risk
BSBSUS501A Develop workplace policy and procedures for sustainability
BSBWOR501B Manage personal work priorities and professional development
BSBWOR502B Ensure team effectiveness