Diploma of International Business

This qualification reflects the role of individuals who possess a sound theoretical knowledge base in international business management and demonstrate a range of managerial skills to ensure that international business activities are conducted effectively in an organisation or business area. Typically they would have responsibility for the work of other staff and lead teams in conducting international business activities.

Job roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

export manager

import manager

trade manager.


Total number of units = 8

8 elective units

5 elective units must be selected from the Group A units listed below.

1 elective unit must be selected from either the Group A units or Group B units listed below.

2 elective units may be selected from the Group A or Group B units listed below, from this Training Package or from any current accredited course or endorsed Training Package at this qualification level or Certificate IV or Advanced Diploma level.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Group A

Financial administration

add topic BSBFIA501A Report on finances related to international business


add topic BSBMKG511A Analyse data from international markets

add topic BSBMKG512A Forecast international market and business needs

add topic BSBMKG513A Promote products and services to international markets

add topic BSBMKG516B Profile international markets

add topic BSBMKG517A Analyse consumer behaviour for specific international markets

Relationship management

add topic BSBREL501A Build international client relationships

add topic BSBREL502A Build international business networks

Group B

Customer service

add topic BSBCUS501C Manage quality customer service

Financial management

add topic BSBFIM501A Manage budgets and financial plans

Information management

add topic BSBINM501A Manage an information or knowledge management system


add topic BSBINN501A Establish systems that support innovation

add topic BSBINN502A Build and sustain an innovative work environment

Learning and development

add topic BSBLED501A Develop a workplace learning environment


add topic BSBMGT502B Manage people performance

add topic BSBMGT515A Manage operational plan

add topic BSBMGT516C Facilitate continuous improvement

Occupational health and safety

add topic BSBOHS509A Ensure a safe workplace

Project management

add topic BSBPMG501A Manage application of project integrative processes

add topic BSBPMG502A Manage project scope

add topic BSBPMG503A Manage project time

add topic BSBPMG504A Manage project costs

add topic BSBPMG505A Manage project quality

add topic BSBPMG506A Manage project human resources

add topic BSBPMG507A Manage project communications

add topic BSBPMG508A Manage project risk

add topic BSBPMG509A Manage project procurement

add topic BSBPMG510A Manage projects

Risk management

add topic BSBRSK501B Manage risk


add topic BSBSUS501A Develop workplace policy and procedures for sustainability

Workplace effectiveness

add topic BSBWOR501B Manage personal work priorities and professional development

add topic BSBWOR502B Ensure team effectiveness


    Qualification pathways

    Entry requirements

    There are no entry requirements for this qualification.

    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    BSB41107 Certificate IV in International Trade or other relevant qualification


    with vocational experience working in an international business environment but without formal international business qualifications.

    Pathways from the qualification

    BSB60207 Advanced Diploma of Business or other Advanced Diploma qualifications

Entry Requirements

Not applicable.

Licensing Information

Licensing, legislative, regulatory or certification considerations

There is no direct link between this qualification and licensing, legislative or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative or regulatory requirements that impact on the unit.

Employability Skills


The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry or enterprise requirements for this qualification include:


communicating ideas and information taking into consideration international clients' diverse social and cultural needs

developing international business networks and maintaining relationships domestically and internationally

using excellent interpersonal skills and producing a wide range of reports and visual presentations


coaching and mentoring staff and others in conducting businesses in new and unusual environments

defining performance measures and working collaboratively with team members

delegating and briefing various personnel on their roles and responsibilities regarding the implementation of organisational plans

managing and providing feedback on individual and team performance


assessing the financial viability of new opportunities and matching organisational capability with market needs

developing a range of options in response to difficulties arising from conducting business in a complex environment

Initiative and enterprise

developing new approaches and innovative strategies to increase performance

identifying new and emerging opportunities for the business and developing strategies to capitalise on them

Planning and organising

allocating resources to meet organisational requirements

collecting, collating and analysing information using appropriate workplace business systems

evaluating and assessing product performance in international markets

planning for contingencies to ensure client needs are met


managing own time effectively

meeting compliance requirements

working within organisational policies and procedures and legislative requirements


determining staff needs for re-training or induction to new systems, and new skill development

providing learning and development opportunities to team members

updating own knowledge on social, economic, political and business trends in international environments


creating presentations using a range of media

using business technology, such as computers, word processing and document management software

using online technologies for research and marketing purposes