This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.
Job Roles
Quality Assurance Manager
Quality Facilitator
Quality and Improvement Consultant
Service Quality System Support Analyst.
Total number of units = 8 8 elective units 3 elective units must be selected from the Group A units listed below. 2 elective units must be selected from the Group A or Group B units listed below or from an equivalent level qualification within this Training Package. The remaining 3 elective units may be selected from the Group A or Group B units listed below, or any currently endorsed Training Package, or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Elective units Group A units Information Management
Quality Auditing
Risk Management
Group B units Management
Project Management
Sustainability
Workplace Effectiveness
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Qualification Pathways
Entry requirements
There are no entry requirements for this qualification.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
BSB40207 Certificate IV in Business or other relevant qualification/s
OR
with extensive vocational experience in auditing and without formal auditing qualifications.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
Administrator
Project Officer
Quality Assurance Officer.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake a qualification in a specialist area within this Training Package such as marketing, management, human resources.
Not applicable.
Licensing, Legislative, Regulatory or Certification Considerations
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
QUALIFICATION SUMMARY | |
The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options. | |
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | adjusting interpersonal styles and methods as required communicating ideas and information to a wide range of persons consulting, questioning, clarifying and evaluating information negotiating follow-up action as required using excellent verbal and written skills to gather information and present formal audit reports |
Teamwork | providing feedback to team members on their performance working with others and delegating roles and responsibilities to team members |
Problem-solving | collecting, analysing, comparing and contrasting data providing strategies on how to address non-compliances solving problems in respect to risk and knowledge management systems |
Initiative and enterprise | adopting innovative approaches to learning and improving team members' skills identifying areas for improvement and recommending value adding activities leading an audit and offering flexible approaches to suit client's business |
Planning and organising | identifying risk and developing strategies to deal with it planning audit schedule and identifying resources required planning for contingencies, and monitoring and reviewing systems and activities |
Self-management | managing own time and performance reflecting on own performance as an auditor working within organisational policies, procedures and legislative requirements |
Learning | developing and maintaining own professional competence identifying learning needs and facilitating the management of knowledge maintaining currency of knowledge and skills in respect to risk and knowledge management |
Technology | aligning data and information systems with the knowledge management system using technology to assist the management of information and to assist the planning process using word processing software and risk analysis tools |
