Total number of units = 8
3 core units plus
5 elective units
2elective units must be selected from the elective units listed below or from an equivalent level qualification within this Training Package.
The remaining 3 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate IV or Advanced Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
BSBRKG502B Manage and monitor business or records systems
BSBRKG505B Document or reconstruct a business or records system
BSBRKG506A Develop and maintain terminology and classification schemes
BSBCUS501C Manage quality customer service
BSBADM502B Manage meetings
BSBADM506B Manage business document design and development
BSBINM501A Manage an information or knowledge management system
BSBINN301A Promote innovation in a team environment
BSBMGT502B Manage people performance
BSBMGT515A Manage operational plan
BSBPMG510A Manage projects
BSBRSK501B Manage risk
BSBSUS501A Develop workplace policy and procedures for sustainability
BSBWOR501B Manage personal work priorities and professional development
BSBWOR502B Ensure team effectiveness
Selecting Elective Units for Different Outcomes
The context for this qualification varies and this must guide the selection of elective units. An example of appropriate elective units for a particular outcome follows.