Subjects
Total number of units = 15
8 core units
7 elective units, consisting of:
at least 5 units from the electives listed below
up to 2 units from the electives listed below, any endorsed Training Package or accredited course these units must be relevant to the work outcome
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
Assess co-existing needs | |
Use communication to build relationships | |
Work with diverse people | |
Work legally and ethically | |
Work with people experiencing or at risk of homelessness | |
Manage and maintain tenancy agreements and services | |
Work with clients within the social housing system | |
Maintain work health and safety |
Elective units
Facilitate the interests and rights of clients | |
Provide advocacy and representation services | |
Represent clients in court | |
Represent organisation in a court or tribunal | |
Work in an alcohol and other drugs context | |
Respond effectively to behaviours of concern | |
Visit client residence | |
Work within a community development framework | |
Develop, facilitate and review all aspects of case management | |
Recognise and respond appropriately to domestic and family violence | |
Promote Aboriginal and Torres Strait Islander cultural safety | |
Work with clients to identify financial literacy education needs | |
Improve clients fundamental financial literacy skills | |
Provide group education on consumer credit and debt | |
Plan and conduct group activities | |
Interpret and use legal information | |
Respond to client language, literacy and numeracy needs | |
Work with people with mental health issues | |
Contribute to the review and development of policies | |
Develop and maintain networks and collaborative partnerships | |
Reflect on and improve own professional practice | |
Identify and respond to children and young people at risk | |
Support the rights and safety of children and young people | |
Work collaboratively to maintain an environment safe for children and young people | |
Work with forced migrants | |
Undertake bicultural work with forced migrants in Australia | |
Manage housing application processes | |
Manage housing allocations | |
Manage tenancy rent and rental arrears | |
Manage vacant properties | |
Respond to property maintenance enquiries | |
Manage head lease | |
Provide first aid | |
Manage personal stressors in the work environment | |
Maintain and protect cultural values in the organisation | |
Plan and conduct a community meeting | |
Process and maintain workplace information | |
Show leadership in the workplace | |
Undertake property inspection | |
Identify and analyse risks and opportunities in the property industry | |
Select and appoint contractors in the property industry | |
Uphold the values and principles of public service | |
Provide input to change processes | |
Apply government processes | |
Comply with legislation in the public sector | |
Provide work skill instruction | |
Plan, organise and deliver group-based learning | |
Plan, organise and facilitate learning in the workplace |