This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.
Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.
Occupational titles may include:
Assessor
Family support worker
Case coordinator
Group facilitator / coordinator
Case worker or manager
Pastoral care counsellor
Client service assessor
Pastoral care manager
Community services worker
Program coordinator or manager
Community worker
Senior youth officer / chaplain
Coordinator
Social welfare worker
Coordinator family services
Support facilitator
Early intervention worker
Welfare worker
Subjects
PACKAGING RULES
18 units are required for award of this qualification including:
11 core units
7 elective units
A wide range of elective units is available, including:
Group A electives of which one must be selected
Group B electives of which one must be selected
Group C elective which is recommended for culturally aware and respectful practice
Other relevant electives listed below
Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
Core units
CHCCD514B Implement community development strategies
CHCCM503C Develop, facilitate and monitor all aspects of case management
CHCCOM504B Develop, implement and promote effective workplace communication
CHCCS502C Maintain legal and ethical work practices
CHCCS522B Address complex legal and ethical issues in professional practice (Note pre-requisite CHCCS400C )
CHCCSL508B Apply legal and ethical responsibilities in counselling practice
The importance of culturally aware and respectful practice
All workers undertaking community services work need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.
Group C elective recommended for culturally aware and respectful practice
This qualification has been structured (through the Entry requirements) to provide a specific focus on culturally diverse clients. Where work also involves a specific focus on Aboriginal and/or Torres Strait Islander clients or communities, the following elective is recommended:
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with specified Packaging Rules. The following grouping of relevant electives is provided to facilitate selection and does not necessarily reflect workplace requirements. Electives may be selected from one or more groups. Employers may specify certain electives as required to address specific workplace needs.
Domestic and family violence electives
CHCDFV402C Manage own professional development in responding to domestic and family violence
CHCDFV404C Promote community awareness of domestic and family violence
CHCDFV505C Counsel clients affected by domestic and family violence
CHCDFV509D Work with users of violence to effect change
CHCDFV510D Facilitate workplace debriefing and support processes
CHCCD402B Develop and provide community education projects
CHCCED311A Provide sexual and reproductive health information to clients
CHCCED511A Develop, implement and review sexual and reproductive health education programs
CHCCS414A Provide education and support on parenting, health and well being
CHCPROM502B Implement health promotion and community intervention
Financial, language, literacy and numeracy electives
CHCFLE301A Work with clients needing financial literacy education
CHCFLE302A Educate clients in fundamental financial literacy skills
CHCFLE303A Educate clients to understand debt and consumer credit
CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively
Oral health
CHCOHC401A Inform and encourage clients and groups to understand and achieve good oral health
CHCOHC402A Support clients and groups to learn practical aspects of oral health care
Pathways...
Not Applicable
Entry Requirements
Entry requirements
To gain entry into CHC50612D iploma of Community Services Work candidates must:
1. Be recognised as competent, through a recognised training program or recognition process, against the following core units of competency from CHC40708 Certificate IV in Community Services Work:
CHCCS411C Work effectively in the community sector
HLTHIR403C Work effectively with culturally diverse clients and co-workers
OR
2. Have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification in a job role involving:
The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills
A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required and including work with culturally diverse clients and co-workers
The exercise of discretionary judgement and decision making under general guidance.
Work application requirements
To be assessed as competent in this qualification, individual workers are required to undertake supervised work placements in a relevant community service delivery setting, involving, for example, direct client work or community education or development.
Evidence provided by the supervisor will contribute to assessment of the candidate's ability to work at this level.
Licensing Information
Not Applicable
Employability Skills
Refer to the Topic: Introduction to the Employability Skills Qualification Summaries