Diploma of Community Services (Development and/or Humanitarian Assistance)

This qualification covers workers who coordinate or manage work in a range of development and/or humanitarian assistance contexts. This work may take place in domestic or international contexts. The qualification is structured to:

Define knowledge and skills required by workers in management or supervisory roles in development and/or humanitarian assistance work.

Enable workers with a foundation of technical expertise to apply these skills in areas relevant to development and/or humanitarian assistance work.

Occupational titles may include:

Project manager (development and/or humanitarian assistance)

HR manager (development and/or humanitarian assistance)

Finance manager (development and/or humanitarian assistance)

Logistics manager (development and/or humanitarian assistance)

Team manager (development and/or humanitarian assistance)

Support services manager (development and/or humanitarian assistance)


Subjects

PACKAGING RULES

15 units are required for award of this qualification including:

7 core units

8 elective units

At least 3 units must be selected from Groups A, B and C, where:

Group A electives are recommended for work in humanitarian assistance

Group B electives are recommended for work in development assistance

Group C electives are specific to development and humanitarian assistance work

A wide range of additional elective units is available, including:

Other relevant electives listed below for both development and humanitariuan assistance qualifications

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages

Where appropriate, to address workplace requirements, units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units

add topic CHCDHA402A Maintain well being in a field environment

add topic CHCDHA404A Develop and maintain positive relationships with key stakeholders

add topic CHCDHA412A Use a capacity building approach in development work

add topic CHCDHA501A Manage work in the development and/or humanitarian assistance sector

add topic CHCDHA505A Develop and manage implementation plans

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTOHS300B Contribute to OHS processes

The importance of culturally aware and respectful practice

All workers undertaking development and/or humanitarian assistance work need foundation knowledge to inform their work with clients and co-workers from culturally and linguistically diverse backgrounds and with those who are indigenous to the country in which the assistance is being provided. This foundation is to be provided and assessed as part of a holistic approach to delivery and assessment of this qualification.

Relevant electives

At least 3 electives must be selected from Groups A, B and C below.

Electives are to be selected in line with specified Packaging Rules. The grouping of electives is provided to facilitate selection and does not necessarily reflect work requirements. Electives may be selected from one or more groups. Employers may specify that certain electives are required to address specific workplace needs.

Group A - humanitarian assistance electives

One or more of these electives is recommended for work in humanitarian assistance - and additional or alternative electives may be selected from the development assistance and other groupings if appropriate.

add topic CHCDHA403A Apply knowledge of humanitarian assistance project work

add topic CHCDHA411A Conduct a rapid assessment in a humanitarian assistance context

add topic CHCDHA413A Prepare transition plans in a development and/or humanitarian assistance context

add topic CHCDHA503A Design, monitor and evaluate development and/or humanitarian assistance programs

Group B - development assistance electives

One or more of these electives is recommended for work in development assistance - and additional or alternative electives may be selected from the humanitarian assistance and other groupings if appropriate.

add topic CHCDHA405A Apply knowledge of development program work

add topic CHCDHA410A Adapt and apply technical knowledge in a development context

add topic CHCDHA503A Design, monitor and evaluate development and/or humanitarian assistance programs

Group C - other electives specific to development and humanitarian assistance work

Finance

add topic CHCDHA406A Secure development and/or humanitarian assistance funding

add topic CHCDHA407A Address financial requirements of single donor in development and/or humanitarian assistance

add topic CHCDHA408A Manage cash in development and/or humanitarian assistance contexts

add topic CHCDHA409A Close out financial operations in development and/or humanitarian assistance contexts

Management

add topic CHCDHA501A Manage work in the development and/or humanitarian assistance sector

add topic CHCDHA502A Manage humanitarian assistance operations

add topic CHCDHA504A Manage complex funding arrangements in development and/or humanitarian assistance

Other relevant electives for development and humanitarian assistance qualifications

The following electives may be relevant to either the Certificate IV in Community Services (Development and/or Humanitarian Assistance) or the Diploma of Community Services (Development and/or Humanitarian Assistance), depending on requirements of the specific work role.

Public sector work electives

add topic PSPETHC401A Uphold and support the values and principles of public service

add topic PSPGOV405B Provide input to change processes

add topic PSPGOV417A Identify and treat risks

add topic PSPGOV422A Apply government processes

add topic PSPPOL402A Assist with specialist policy development

add topic PSPPOL403A Give and receive policy information

add topic PSPPOL404A Support policy implementation

Contract management electives

add topic PSPPROC410A Administer contracts

add topic PSPPROC501A Manage contract risk

add topic PSPPROC502A Establish contract management arrangements

add topic PSPPROC503A Manage contract performance

add topic PSPPROC602B Direct the management of contracts

Project management electives

add topic BSBPMG407A Apply risk management techniques

add topic BSBPMG501A Manage application of project integrative processes

add topic BSBPMG502A Manage project scope

add topic BSBPMG504A Manage project costs

add topic BSBPMG508A Manage project risk

add topic BSBPMG509A Manage project procurement

add topic BSBPMG510A Manage projects

add topic BSBPMG404A Apply quality management techniques

add topic PSPPM501B Design complex projects

add topic PSPPM502B Manage complex projects

add topic PSPPM503B Close complex projects

add topic PSPPM504A Carry out complex project activities

add topic PSPPM601B Direct complex project activities

Financial services electives

add topic FNSACCT403B Prepare operational budgets

add topic FNSACCT505B Establish and maintain accounting information systems

add topic FNSACCT506B Implement and maintain internal control procedures

add topic FNSICACC303B Prepare, match and process receipts

add topic FNSICACC304B Prepare and bank receipts

add topic FNSICACC305B Process payment documentation

add topic FNSICACC306B Process journal entries

add topic FNSICGEN305B Maintain daily financial/business records

add topic FNSICORG302B Prepare reports for management

Emergency relief electives

add topic CHCER301A Deliver emergency relief services

add topic PUACOM009B Manage media requirements at major incident

add topic PUACOM010B Promote the organisations mission and services

add topic PUAEMR002B Identify, analyse and evaluate risk

add topic PUAEMR009B Facilitate emergency risk assessment

add topic PUAEMR010B Undertake emergency planning

add topic PUAOPE002B Operate communications systems and equipment

add topic PUAOPE004B Conduct briefings/debriefings

add topic PUAOPE005B Manage a multi team response

add topic PUAOPE006B Control multi-agency emergency situations

add topic PUAOPE007B Command agency personnel within a multi-agency emergency response

add topic PUAOPE008B Coordinate resources within a multi-agency emergency response

add topic PUASAR001B Participate in a rescue operation

add topic PUAVEH001B Drive vehicles under operational conditions

Human resource management and development electives

add topic BSBHRM403A Support performance management process

add topic BSBHRM501A Manage human resources services

add topic BSBHRM504A Manage workforce planning

add topic BSBHRM506A Manage recruitment selection and induction processes

add topic BSBHRM510A Manage mediation processes

add topic BSBHRM602A Manage human resources strategic planning

add topic BSBHRM604A Manage employee relations

add topic CHCORG525D Recruit and coordinate volunteers

add topic CHCORG605A Manage human resources in a community sector organisation

add topic CHCORG616C Manage training

Supervision and work coordination electives

add topic BSBWOR403A Manage stress in the workplace

add topic CHCCS505A Provide supervision support to community sector workers

add topic CHCORG405D Maintain an effective work environment

add topic CHCORG406B Supervise work

add topic CHCORG506D Coordinate the work environment

Skills and knowledge development electives

add topic CHCCS427A Facilitate adult learning and development

add topic CHCORG529B Provide coaching and motivation

add topic CHCORG627B Provide mentoring support to colleagues

add topic PSPGOV414A Provide workplace mentoring

add topic TAEASS401A Plan assessment activities and processes

add topic TAEASS402A Assess competence

add topic TAEDEL301A Provide work skill instruction

add topic TAEDEL401A Plan, organise and deliver group-based learning

add topic TAEDEL402A Plan, organise and facilitate learning in the workplace

add topic TAEDES401A Design and develop learning programs

add topic TAEDES402A Use training packages and accredited courses to meet client needs

Communication and interpersonal relationships electives

add topic CHCCD515A Communicate effectively within a community development context

add topic CHCCOM201C Communicate with people accessing the services of the organisation

add topic CHCCOM302C Communicate appropriately with clients and colleagues

add topic CHCCOM403A Use targeted communication skills to build relationships

add topic CHCCOM504A Develop, implement and promote effective workplace communication

add topic CHCCS426A Provide support and care relating to loss and grief

Legal and ethical requirements electives

add topic CHCCS400B Work within a relevant legal and ethical framework

add topic CHCCS502B Maintain legal and ethical work practices

Business management electives

add topic BSBFIM501A Manage budgets and financial plans

add topic BSBINM501A Manage an information or knowledge management system

add topic BSBINM601A Manage knowledge and information

add topic BSBMGT616A Develop and implement strategic plans

add topic BSBPMG609A Direct procurement and contracting for a project program

Management and leadership electives

add topic BSBMGT401A Show leadership in the workplace

add topic BSBMGT404A Lead and facilitate off site staff

add topic BSBMGT605B Provide leadership across the organisation

add topic BSBREL701A Develop and cultivate collaborative partnerships and relationships

add topic BSBRSK401A Identify risk and apply risk management processes

add topic BSBRSK501A Manage risk

add topic BSBWOR401A Establish effective workplace relationships

add topic BSBWOR402A Promote team effectiveness

add topic BSBWOR404B Develop work priorities

add topic BSBWOR501B Manage personal work priorities and professional development

add topic BSBWOR502B Ensure team effectiveness

add topic BSBWRK501A Develop, manage and review campaigns and projects

add topic CHCADMIN508B Manage limited budgets and financial accountabilities

add topic CHCADMIN604B Manage the finances, accounts and resources of an organisation

add topic CHCORG611B Lead and develop others in a community sector workplace

add topic CHCORG612D Review organisations effectiveness

Work organisation electives

add topic CHCORG201B Follow policies, procedures and programs of the organisation

add topic CHCORG303B Participate effectively in the work environment

add topic CHCORG423B Maintain quality service delivery

add topic CHCORG502A Work autonomously

add topic CHCORG525D Recruit and coordinate volunteers

add topic CHCORG605A Manage human resources in a community sector organisation

add topic CHCORG610B Manage change in a community sector organisation

add topic CHCVOL201A Be an effective volunteer

add topic PSPGOV517A Coordinate risk management

add topic PSPMNGT605B Manage diversity

add topic SRCCRD005B Apply the principles and issues of volunteering

Health promotion and population health electives

add topic CHCPROM401B Share health information

add topic CHCPROM502B Implement health promotion and community intervention

add topic CHCPROM503A Provide community focused promotion and prevention strategies

add topic HLTPOP301C Work effectively in the population health sector

add topic HLTPOP302C Contribute to working with the community to identify health needs

add topic HLTPOP303C Contribute to population health project planning

add topic HLTPOP304C Contribute to evaluating a population health project

add topic HLTPOP307C Provide information and support on environmental health issues

add topic HLTPOP322C Implement a disaster plan

add topic HLTPOP501C Apply a population health framework

add topic HLTPOP502C Work with the community to identify health needs

add topic HLTPOP503C Plan a population health project

add topic HLTPOP504C Evaluate a population health project

add topic HLTPOP505C Build capacity to promote health

add topic HLTPOP508C Write a grant application

add topic HLTPOP523C Develop a disaster plan

First aid electives

add topic HLTCPR201B Perform CPR

add topic HLTFA201B Provide basic emergency life support

add topic HLTFA301C Apply first aid

add topic HLTFA302B Provide first aid in remote situation

add topic HLTFA402C Apply advanced first aid

Electives for working with disadvantaged or at risk people

add topic CHCCHILD401A Identify and respond to children and young people at risk

add topic CHCCHILD403B Promote the safety, well being and welfare of children, young people and their families

add topic CHCCHILD404A Support the rights and safety of children and young people

add topic CHCIC201B Communicate with children

add topic CHCIC301E Interact effectively with children

add topic CHCDIS301B Work effectively with people with a disability

add topic CHCDIS302A Maintain an environment to empower people with disabilities

add topic CHCDIS322A Support community participation and inclusion

add topic CHCDIS400C Provide care and support

add topic CHCDIS410A Facilitate community participation and inclusion

add topic CHCDIS411A Communicate using augmentative and alternative communication strategies

add topic CHCDIS509D Maximise participation in work by people with disabilities

Community development electives

add topic CHCCD401D Support community participation

add topic CHCCD402A Develop and provide community education projects

add topic CHCCD404D Develop and implement community programs

add topic CHCCD412B Work within a community development framework

add topic CHCCD413D Work within specific communities

add topic CHCCD420A Work to empower Aboriginal and/or Torres Strait Islander communities

add topic CHCCD505D Develop community resources

add topic CHCCD514A Implement community development strategies

add topic CHCCD516A Work within organisation and government structures to enable community development outcomes

add topic CHCCD615A Develop and implement community development strategies

add topic CHCCD618B Facilitate the development of community capacity to manage place

add topic CHCCD619B Establish and maintain community, government and business partnerships

add topic CHCCD620B Develop and implement a community renewal plan

add topic CHCCOM403A Use targeted communication skills to build relationships

add topic CHCCS421A Undertake community sector work within own community

add topic CHCINF407D Meet information needs of the community

add topic CHCSW401A Work effectively with forced migrants


Pathways...

    Not Applicable


Entry Requirements

Not Applicable


Licensing Information

Not Applicable


Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries