Certificate II in Technical Security

Not Applicable


Packaging rules

To achieve recognition at the Certificate II level, the candidate must demonstrate competency in the seven core units, plus one elective unit (total eight units). The required elective unit may be selected from other qualifications aligned at the Certificate I, II or III level in this Training Package or from other relevant endorsed Training Package qualifications aligned at the Certificate I, II or III level.

Core units

add topic CPPSEC2001A

Communicate effectively in the security industry

add topic CPPSEC2002A

Follow workplace safety procedures in the security industry

add topic CPPSEC2003B

Work effectively in the security industry

add topic CPPSEC2020A

Provide technical security services to clients

add topic CPPSEC2021A

Install security equipment and systems

add topic CPPSEC2026A

Perform routine maintenance on security equipment and system

add topic ICTCBL2136A

Install, maintain and modify customer premises communication cabling: ACA Restricted Rule

Elective units

add topic CPPSEC2022A

Install mechanical lock and locking system

add topic CPPSEC2023A

Install CCTV equipment and system

add topic CPPSEC2024A

Implement electronic monitoring procedures

add topic CPPSEC2025A

Sell security products and services


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Employability Skills Qualification Summary

Employability Skill

Industry/enterprise requirements for this qualification include:


apply literacy skills to:

assess and use workplace information

communicate in a clear and concise manner, in written and verbal modes

interpret and understand basic legal, financial, procedural and technical requirements

process workplace documentation

read and record data

apply numeracy skills to accurately record and collate and to undertake basic computations

ask for advice and clarification where appropriate

clearly and appropriately articulate product and service information to clients

communicate demonstrating social and cultural sensitivity and respect

communicate in a clear and concise manner, in written and verbal modes

give and receive information accurately

interpret and follow procedures and instructions as they relate to legal, regulatory and licensing requirements; occupational health and safety (OHS); industry standards and codes; work orders; plans and specifications; manufacturers' specifications; and emergency procedures

maintain and update records according to workplace procedures

provide clear quotes to clients

report and/or record routine workplace information such as client details, wear and damage to tools, system and equipment faults, as well as incidents that cause injury, are dangerous or potentially dangerous or are emergencies

report hazards, potential hazards and risks

report to the appropriate personnel any occurrence in the work area which may affect the safety and efficiency of operations

understand technical industry terminology as well as meanings of safety signs and symbols and call signs

use basic workplace documents and user manuals


participate in and encourage others' contributions to OHS management

relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities

seek feedback from team members

seek specialist advice where appropriate

seek support to improve own performance

understand roles and responsibilities of self and team members

use interpersonal skills such as cooperation and flexibility

work effectively as part of a team

work within a team in a range of technical security activities

Problem solving

anticipate potential security equipment installation problems and take appropriate action

apply understanding of height, depth, breadth, dimension and position to actual operational activity

assess legislation, procedural requirements and OHS issues relevant to own work role and activities

identify and control workplace risks and hazards

identify and resolve customer service problems

perform various calculations relating to pricing estimates for labour, equipment and materials, time and quantities

repair and adjust security equipment and systems

respond appropriately to emergencies

solve routine problems

use basic problem-solving techniques

Initiative and enterprise

identify areas for improvement of OHS

identify opportunities for vocational development in consultation with appropriate persons

maximise sales opportunities

recognise situations requiring variations to security system installation plans

respond appropriately to changing circumstances as indicated by security information

use analytical skills in relation to a limited range of routine areas

Planning and organising

estimate time to complete activities and prioritise tasks

maintain an inventory of resources

maintain information and records system

obtain information necessary to address clients' inquiries

prepare for routine maintenance and installation work

prioritise security responses

source, organise and record information

store all information and documentation according to organisational and legislative guidelines

Self management

apply organisational skills to prioritise daily activities

comply with all legislation associated with job specifications and procedures

demonstrate a commitment to complying with applicable legislative and procedural requirements

identify opportunities for professional development

organise, prioritise and complete daily work activities

seek feedback to improve own work performance

understand limitations of own role and abilities

understand required standards of uniform and personal grooming

use feedback and reflection to improve own work performance

work on an individual basis


apply knowledge of terms and conditions of employment

identify future career opportunities

update skills and knowledge to accommodate changes in work environment and security equipment and systems


install a range of security equipment, components and systems

operate and check a range of tools and equipment to install security systems

store tools, resources and equipment safely and in appropriate locations, and according to manufacturer specifications

use computers and other information technology to communicate, prepare documentation and to operate security monitoring functions

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the property industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

This table is a summary of Employability Skills that are typical of this qualification and should not be interpreted as definitive.