Certificate III in Security Operations

Not Applicable


To achieve this qualification, the candidate must demonstrate competency in:

14 units of competency:

8 core units

6 elective units.

The elective units are chosen as follows:

6 units from the elective units below listed below

2 of the units may be chosen from Certificate II, III or IV qualifications in CPP07 or another current Training Package, provided the integrity of the AQF alignment is ensured, they contribute to a valid, industry-supported vocational outcome and no more than 1 unit is from Certificate II.

Core units

add topic BSBFLM303C

Contribute to effective workplace relationships

add topic BSBWOR301A

Organise personal work priorities and development

add topic CPPSEC3001A

Maintain workplace safety in the security industry

add topic CPPSEC3002A

Manage conflict through negotiation

add topic CPPSEC3003A

Determine response to security risk situation

add topic CPPSEC3005A

Prepare and present security documentation and reports

add topic CPPSEC3006A

Coordinate a quality security service to customers

add topic CPPSEC3007A

Maintain security of environment

Elective units

add topic CPPCMN3002A

Develop a traffic management plan

add topic CPPSEC2011A

Control access to and exit from premises

add topic CPPSEC2012A

Monitor and control individual and crowd behaviour

add topic CPPSEC3004A

Lead small teams in the security industry

add topic CPPSEC3008A

Control security risk situations using firearms

add topic CPPSEC3009A

Prepare and present evidence in court

add topic CPPSEC3010A

Manage dogs for security functions

add topic CPPSEC3011A

Handle dogs for security patrol

add topic CPPSEC3012A

Store and protect information

add topic CPPSEC3013A

Control persons using empty hand techniques

add topic CPPSEC3014A

Control persons using baton

add topic CPPSEC3015A

Restrain persons using handcuffs

add topic CPPSEC3016A

Defend persons using spray

add topic CPPSEC3017A

Plan and conduct evacuation of premises

add topic CPPSEC3018A

Provide for the safety of persons at risk

add topic CPPSEC3019A

Operate specialised security equipment

add topic CPPSEC3020A

Monitor security from control room

add topic CPPSEC3021A

Maintain and use security database

add topic CPPSEC3022A

Maintain biometrics database

add topic CPPSEC3023A

Coordinate biometric equipment and systems

add topic CPPSEC3050A

Load and unload cash in transit in an unsecured environment

add topic CPPSEC3051A

Implement cash-in-transit security procedures

add topic CPPSEC3052A

Inspect and test cash-in-transit security equipment

add topic HLTFA311A

Apply first aid

Subject lists

Certificate III in Security Operations 52705
Units: CPPSEC3007A


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Employability skill

Industry/enterprise requirements for this qualification include:


apply literacy skills to:

assess and use workplace information

interpret and understand basic legal, financial, procedural and technical requirements

process workplace documentation

read and record data

apply numeracy skills to:

record and collate accurately

undertake basic computations

communicate demonstrating social and cultural sensitivity and respect

communicate in a clear and concise manner, in written and verbal modes

draft and present reports

explain OHS requirements to others and contribute input to drafting of evacuation policy and procedures

follow procedures, guidelines and instructions as they relate to legal, regulatory and licensing requirements, occupational health and safety (OHS), industry standards and codes of practice, use of force, manufacturers’ specifications and emergency procedures

interpret non-verbal communication effectively

prepare and present evidential information suitable for use in legal proceedings

provide clear instructions, warnings and directions to others in accordance with legislative requirements

provide feedback to others

report and record faulty equipment

report and record routine workplace and regulatory information as well as incidents that cause injury, are dangerous or potentially dangerous, or are emergencies

tailor communication to needs of the audience

understand meanings of call signs and codes, phonetic alphabet and security alarm signals

use interactive communication techniques to elicit and clarify information and manage, negotiate and defuse conflict situations

use standard commands to control security dogs


apply interpersonal skills including cooperation and flexibility

build and maintain effective professional networks and working relationships with team members

contribute to team goals

implement procedures to encourage others’ contributions to OHS management

lead, supervise, coach and mentor team members and monitor performance

provide assistance to team members including back-up support as required

relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities

seek feedback, advice and assistance where appropriate

understand own and team members’ roles and responsibilities

work within a team in a range of operational activities

Problem solving

constructively resolve conflict situations

determine appropriate responses to security risk situations

identify and diagnose equipment faults and data processing errors

identify hazards, implement risk assessment and control methods, and apply emergency and evacuation procedures

identify potential and actual security risk situations

resolve customer service problems

respond appropriately to situations requiring first aid

solve routine problems

use appropriate negotiation techniques and use of force to minimise risk to self and others

use lawful defensive techniques to protect self and others

Initiative and enterprise

adapt security responses to changing circumstances

adapt service to meet customer requirements

apply analytical skills

assess client needs in routine matters

identify and introduce new ways to improve own performance

interpret and act upon available information using discretion and judgement

recommend improvements to policies and procedures

Planning and organising

adopt a systematic approach to training security dogs

allocate and schedule work

coordinate first aid activities until arrival of medical assistance

develop work plans to achieve personal and team or organisational deadlines and targets

estimate required resources

plan and adhere to OHS requirements

plan and conduct evacuation of premises

plan and organise own work

plan and prepare security assignments and contingencies

prepare evidence for presentation in legal proceedings

source, evaluate, organise and store information

update and maintain records and documentation

Self management

maintain expected standards of personal presentation, professional image, ethics and codes of conduct

maintain own work performance and identify opportunities for professional development

organise and prioritise own work

review effectiveness of response and own work practices

review relevant aspects of work performance against organisational and legislative requirements

seek feedback and support to improve own work performance

use personal protective equipment according to OHS guidelines

use relevant techniques to manage own stress

use time management skills


arrange and participate in evacuation drills

identify and provide advice on individuals’ and teams’ OHS training needs

update skills and knowledge to accommodate changes in:

client enquiries

operational activities and procedures

equipment and operating procedures


operate a range of security and communications equipment

operate life support equipment as appropriate

operate, check and handle firearms safely and in accordance with legislative and procedural requirements

use computers and other information technology to communicate as well as prepare and store documentation and database information

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the property industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

This table is a summary of Employability Skills that are typical of this qualification and should not be interpreted as definitive.