Certificate IV in Property Services (Real Estate)
Not Applicable
Subjects
Packaging rules | |
To achieve recognition at the Certificate IV level, the candidate must demonstrate competency in the five core units, plus nineteen electives (total twenty-four units). At least ten elective units must be selected from property, sales and management, with the remaining elective units chosen from one or more of the following: property sales and management specialist common. Up to two of the elective units may be chosen from: the Diploma of Property Services (Agency Management) any Certificate IV qualification in any Certificate IV qualification in All units must contribute to a valid, industry-supported vocational outcome. | |
Core units | |
Identify legal and ethical requirements of property management to complete agency work | |
Identify legal and ethical requirements of property sales to complete agency work | |
Interpret legislation to complete agency work | |
Minimise agency and consumer risk | |
Work in the real estate industry | |
Elective units | |
Property sales and management | |
Maintain and protect condition of managed properties | |
Act as a buyer's agent | |
Apply knowledge of state or territory legislative and regulatory framework to complete agency work | |
Appraise property | |
Conduct auction | |
Establish and build client-agency relationships | |
Establish and manage agency trust accounts | |
Lease property | |
List property for lease | |
List property for sale | |
Market property for lease | |
Market property for sale | |
Monitor and manage lease or tenancy agreement | |
Negotiate effectively in property transactions | |
Prepare and present property reports | |
Prepare for auction and complete sale | |
Present at tribunals | |
Sell and finalise the sale of property by private treaty | |
Manage tenancy disputes | |
Implement maintenance plan for managed properties | |
Specialist | |
Work in the strata/community management sector | |
Sell and finalise sale of rural property by private treaty | |
Act as a tenant's agent | |
Appraise business | |
Appraise rural property | |
Assess and value goods, chattels, plant and equipment | |
Assess and implement strata/community management agreement | |
Broker sale of industrial, commercial and retail property | |
Conduct goods, chattels or equipment clearing sale or auction | |
Contribute to life cycle maintenance strategy | |
Contribute to development of a tenancy mix strategy | |
Coordinate fit-out of property and facilities | |
Lease industrial, commercial and retail property | |
Lease rural property | |
List business for sale | |
Monitor service requirements in the property industry | |
Monitor space use in the property industry | |
Negotiate sale and manage sale to completion or settlement | |
Obtain prospects for listing | |
Occupy space | |
Promote and market listed business | |
Select and appoint contractors in the property industry | |
Sell rural property by tender | |
Work in the business broking sector | |
Common | |
Make a presentation | |
Recruit, select and induct staff | |
Maintain business technology | |
Develop teams and individuals | |
Maintain business records | |
Undertake small business planning | |
Manage small business finances | |
Lead team effectiveness | |
Facilitate meetings in the property industry | |
Manage conflict and disputes in the property industry | |
Monitor a safe workplace in the property industry | |
Pathways...
Not Applicable
Entry Requirements
Not Applicable
Licensing Information
Not Applicable
Employability Skills
Employability Skills Qualification Summary | |
Employability Skill | Industry/enterprise requirements for this qualification include the following facets: |
Communication | apply literacy skills to access and interpret a variety of texts, including leases; prepare general information and papers; prepare formal and informal letters, reports and applications; and complete prescribed forms apply numeracy skills to calculate and interpret data such as deposits, entitlements and commissions communicate with and relate to a range of people from diverse social, economic and cultural backgrounds and with varying physical and mental abilities demonstrate effective communication strategies to establish rapport with clients, determine client needs, provide accurate advice, address client concerns and deal with conflict in line with agency practice identify and assess property marketing strategies in the context of legislative requirements and agency practice identify effective communication strategies for managing conflicts involving clients, and evaluate them in line with legislative requirements and agency practice use verbal communication skills for face-to-face communication with real estate sellers and buyers |
Teamwork | identify roles and responsibilities of government agencies regulating the lease and management of property identify roles and responsibilities of agents in leasing and managing property in line with legislative requirements and agency practice work effectively in and promote communication between teams in an agency environment |
Problem solving | apply decision making and problem solving skills to analyse situations and make decisions consistent with legislative and regulatory requirements apply strategies for resolving disputes between landlords and tenants and evaluate them in line with legislative requirements and agency practice |
Initiative and enterprise | analyse causes and potential impact of risks on agency, clients and other stakeholders apply analytical skills to interpret documentation, such as parliamentary documents, legislation, regulations and codes of conduct apply research skills to identify and locate legislation, regulations and codes of conduct apply negotiation and conflict resolution skills to resolve disputes with tenants and landlords negotiate to assist clients with property sales and property management matters |
Planning and organising | apply risk management strategies associated with advising clients on property sales and property management options identify and assess listing opportunities in the context of legislative requirements and agency practice plan, organise and schedule work-related tasks, such as inspecting properties identify changes to legislation and regulations affecting agency operations identify information on key operations of estate agencies in the context of legislative and agency requirements implement agency procedures and systems to minimise risk to agency maintain relevant records of legislation and industry codes of conduct identify and access source documents for legislation and regulations relevant to the provision of real estate agency services |
Self-management | demonstrate a commitment to comply with industry codes of conduct by own personal ethical behaviour interpret and comply with legislative and agency requirements understand legislative requirements and verify with relevant people manage competing work demands model ethical practice ensure personal presentation and professional image comply with industry and agency norms organise own work source specialist advice in line with agency practice |
Learning | apply knowledge of ethical and conduct standards and key principles of consumer protection, equal employment opportunity and privacy in relation to the leasing and management of property apply knowledge of the process of leasing and managing property assess personal knowledge and skills in providing real estate services against industry competency standards and other relevant benchmarks to determine continuing training needs and priorities identify and plan opportunities for continuing training to maintain currency of competence and develop specialist and advanced skills and knowledge in line with agency practice |
Technology | access the internet and web pages apply computing skills to access agency and resource databases send and receive emails and complete standard forms and documents online use standard software packages |
Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the property industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.
This table is a summary of Employability Skills that are typical of this qualification and should not be interpreted as definitive.