Certificate IV in Access Consulting
Not Applicable
Subjects
Packaging rules | |
To achieve this qualification, the candidate must demonstrate competency in: 20 units of competency: 12 core units 8 elective units. The elective units are chosen as follows: 8 units may be chosen from Group A 2 of the units may be chosen from Group B or a Diploma qualification in | |
Core units | |
Interpret and apply medical terminology appropriately | |
Promote team effectiveness | |
Undertake research activities | |
Apply disability awareness to assessing access situations | |
Apply building control legislation to assess small-scale buildings for access | |
Communicate effectively as an access consultant | |
Follow site occupational health and safety requirements | |
Manage risk | |
Prepare access reports | |
Work effectively as an access consultant | |
Work effectively with culturally diverse clients and co-workers | |
Promote client compliance | |
Elective units Group A | |
Read and interpret plans and specifications | |
Contribute to policy development | |
Assess construction plans | |
Conduct a building access audit | |
Conduct a playground access audit | |
Conduct a streetscape access audit | |
Conduct a transport conveyance and boarding device access audit | |
Conduct a transport premises access audit | |
Conduct an aged care facility access audit | |
Conduct an educational facility access audit | |
Conduct an outdoor recreation area access audit | |
Contribute effectively to building development teams | |
Facilitate the development of Disability Discrimination Act Action Plans | |
Prepare, deliver and evaluate public education sessions on access | |
Provide access advice on building fitout | |
Provide access advice on building renovations | |
Provide access advice on the provision of services | |
Facilitate meetings in the property industry | |
Manage conflict and disputes in the property industry | |
Prepare and present evidence in court | |
Identify and calculate production costs | |
Plan, organise and deliver group-based learning | |
Plan, organise and facilitate learning in the workplace | |
Coordinate and facilitate distance-based learning | |
Design and develop learning programs | |
Use training packages and accredited courses to meet client needs | |
Elective units Group B | |
Recruit, select and induct staff | |
Establish legal and risk management requirements of small business | |
Plan small business finances | |
Market the small business | |
Undertake small business planning | |
Monitor and manage small business operations | |
Manage small business finances | |
Manage a small team | |
Implement industrial relations procedures | |
Pathways...
Not Applicable
Entry Requirements
Not Applicable
Licensing Information
Not Applicable
Employability Skills
Employability Skills Qualification Summary | |
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | displays sensitivity to disability issues displays empathy when eliciting client needs uses appropriate techniques to give clear and accurate information to clients relays information and provides feedback to team members interprets relevant regulations, legislation and definitions, relevant codes, organisational policies, industry standards, safety signs, financial requirements, plans, drawings and specifications, and project documentation consults with others to determine terms of reference researches and prepares a variety of reports, including access audits, and maintains company documentation is sensitive to individual, social and cultural differences discusses interpretation and implementation of relevant legislation with appropriate people prepares and presents a range of documents, including contracts, quotes, briefs, discussion papers, policy documents and action plans facilitates meetings with a range of audiences and makes public educational presentations uses effective interpersonal skills and communication techniques to provide advice on fitout, renovations and services uses active listening skills and appropriate techniques to manage and resolve conflict prepares and presents evidence suitable for use in legal proceedings |
Teamwork | works effectively with others consults with others to determine team roles and responsibilities supports and encourages team members to accept responsibility for their work and resolve problems seeks specialist advice and feedback where required maintains effective working relationships understands team dynamics and causes of conflict and stress within teams facilitates meetings |
Problem solving | assesses environmental barriers and develops appropriate access solutions negotiates and resolves conflict between clients and stakeholders seeks satisfactory resolution of issues raised by team members uses appropriate strategies to identify, mitigate and eliminate risks uses appropriate strategies and options to address access non-compliance issues and makes suitable recommendations estimates the cost of service provision |
Initiative and enterprise | facilitates change for greater awareness to disability access analyses own work practices and process outcomes critically engages colleagues and shares disability access knowledge adapts to new workplace situations |
Planning and organising | prepares and administers documentation and implements organisational policies and procedures collects, organises and collates information contributes to team planning develops risk management plans, research plans, personal development plans, Disability Discrimination Act action plans gathers information and resources necessary to undertake access audits and provides input into strategic policy development establishes policy and program monitoring and evaluation processes prepares educational presentations plans processes needed to achieve renovated building space compliance coordinates meeting arrangements prepares evidence for presentation in legal proceedings |
Self management | understands limitations of role, responsibilities and abilities and follows ethical practices, regulatory and organisational requirements and business standards works without supervision acts as a role model for others uses feedback to improve own performance uses personal presentation, manner and language consistent with protocols |
Learning | identifies and accesses professional development opportunities maintains knowledge of current codes, standards, regulations, practices and industry updates |
Technology | uses information technology to undertake research, complete business documents, and deliver presentations calibrates relevant tools and equipment |
Due to the high proportion of electives required by this qualification, the detail of the above employability skills is representative of the property services industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements as identified in units of competency that meet packaging guidelines.
This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.