Qualification Notes |
This qualification is designed to meet the needs of home sustainability assessors. Potential users of this qualification include home sustainability assessors, enterprises, government agencies and community organisations employing home sustainability assessors, and organisations funding home sustainability programs. |
Packaging Rules |
To achieve this qualification, the candidate must demonstrate competency in: 12 units of competency: 8 core units 4 elective units. The elective units are chosen as follows: all four electives may be chosen from the elective units below two of the four elective units may be chosen from other Certificate IV qualifications in one of the two elective units chosen from outside this qualification may be from either a Certificate III or Diploma qualification in |
Core units | |
Facilitate effective client relationships | |
Assess household energy use | |
Assess household waste generation and management | |
Assess household water use | |
Assess thermal performance of existing residences using non-rating tools and techniques | |
Minimise health, safety and security risks when assessing home sustainability | |
Manage own work, professional development and ethical behaviour as a home sustainability assessor | |
Promote the adoption of home sustainability practices by residents | |
Elective units | |
Prepare simple building sketches and drawings | |
Participate in environmentally sustainable work practices | |
Respond to enquiries and complaints | |
Read and extract information from plans, drawings and specifications for residential buildings | |
Apply sustainability principles, legislation and information on government programs | |
Estimate the cost of home sustainability measures | |
Not Applicable
Not Applicable
Not Applicable
Employability Skills Qualification Summary | |
Employability Skill | Employability Skill |
Communication | uses appropriate techniques to give clear and accurate information to clients relays information and provides feedback to team members interprets relevant regulations, legislation and definitions, codes, organisational policies, industry standards, safety signs, financial requirements, plans, drawings and specifications, and project documentation demonstrates awareness of individual, social and cultural differences researches, prepares and presents a range of documents relating to home sustainability, including contracts, quotes, reports and action plans uses effective interpersonal skills and communication techniques to provide advice on home sustainability measures uses active listening skills and appropriate techniques to manage and resolve conflict |
Teamwork | develops effective and friendly relationships with clients and users of client facilities works effectively with others consults with others to determine individual and team roles and responsibilities seeks specialist advice and feedback where required maintains effective working relationships identifies team dynamics and causes of conflict and stress within teams facilitates meetings |
Problem solving | conducts home sustainability assessments and identifies ways of improving home environmental performance in relation to heating and cooling, energy consumption and water use negotiates and resolves conflict between clients and stakeholders seeks satisfactory resolution of issues raised by clients uses appropriate strategies to identify, mitigate and eliminate risks estimates the cost of home sustainability measures |
Initiative and enterprise | promotes adoption of change in householders' sustainability practices analyses own work practices and process outcomes critically engages colleagues and shares knowledge on home sustainability matters adapts to new workplace situations |
Planning and organising | prepares and administers documentation and implements organisational policies and procedures collects, organises and collates information plans home sustainability assessments within time and cost restraints develops risk management plans, personal development plans, home sustainability action plans and reports |
Self management | identifies limitations of role, responsibilities and abilities and follows ethical practices, regulatory and organisational requirements and business standards works without supervision models sustainable practices uses feedback to improve own performance uses personal presentation, manner and language consistent with industry code of practice assesses competing demands for work time and identifies and organises tasks to achieve individual, team and enterprise work priorities |
Learning | identifies and accesses professional development opportunities maintains knowledge of current codes, standards, regulations, practices and industry updates assesses personal strengths and weaknesses in providing home sustainability assessment services against job requirements, industry competency standards and other relevant benchmarks to determine personal development priorities and action where necessary |
Technology | uses information technology to undertake research and complete business documents uses a range of measuring equipment in gathering information relevant to home sustainability assessments calibrates relevant tools and equipment uses the functions of energy use calculators applies general purpose computer software, such as word processing and database packages, to prepare reports uses the world wide web to access information on sustainability products and services |
The detail of the above employability skills is representative of the property services industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements as identified in units of competency that meet packaging guidelines.
This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.
