Certificate IV in Home Sustainability Assessment

Qualification Notes

This qualification is designed to meet the needs of home sustainability assessors.

Potential users of this qualification include home sustainability assessors, enterprises, government agencies and community organisations employing home sustainability assessors, and organisations funding home sustainability programs.


Packaging Rules

To achieve this qualification, the candidate must demonstrate competency in:

12 units of competency:

8 core units

4 elective units.

The elective units are chosen as follows:

all four electives may be chosen from the elective units below

two of the four elective units may be chosen from other Certificate IV qualifications in add topic CPP07 , or another current Training Package or state accredited course, provided the integrity of the AQF alignment is ensured, they contribute to a valid, industry-supported vocational outcome, and they have not been previously chosen

one of the two elective units chosen from outside this qualification may be from either a Certificate III or Diploma qualification in add topic CPP07 , ensuring that the industry context of the qualification is maintained.

Core units

add topic CPPCMN4004B

Facilitate effective client relationships

add topic CPPHSA4001A

Assess household energy use

add topic CPPHSA4002A

Assess household waste generation and management

add topic CPPHSA4003A

Assess household water use

add topic CPPHSA4004A

Assess thermal performance of existing residences using non-rating tools and techniques

add topic CPPHSA4005A

Minimise health, safety and security risks when assessing home sustainability

add topic CPPHSA4006A

Manage own work, professional development and ethical behaviour as a home sustainability assessor

add topic CPPHSA4007A

Promote the adoption of home sustainability practices by residents

Elective units

add topic CPCCBC4014A

Prepare simple building sketches and drawings

add topic CPPCMN3001B

Participate in environmentally sustainable work practices

add topic CPPCMN3004A

Respond to enquiries and complaints

add topic CPPCMN4008A

Read and extract information from plans, drawings and specifications for residential buildings

add topic CPPHSA4008A

Apply sustainability principles, legislation and information on government programs

add topic CPPHSA4010A

Estimate the cost of home sustainability measures


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Employability Skills Qualification Summary

Employability Skill

Employability Skill


uses appropriate techniques to give clear and accurate information to clients

relays information and provides feedback to team members

interprets relevant regulations, legislation and definitions, codes, organisational policies, industry standards, safety signs, financial requirements, plans, drawings and specifications, and project documentation

demonstrates awareness of individual, social and cultural differences

researches, prepares and presents a range of documents relating to home sustainability, including contracts, quotes, reports and action plans

uses effective interpersonal skills and communication techniques to provide advice on home sustainability measures

uses active listening skills and appropriate techniques to manage and resolve conflict


develops effective and friendly relationships with clients and users of client facilities

works effectively with others

consults with others to determine individual and team roles and responsibilities

seeks specialist advice and feedback where required

maintains effective working relationships

identifies team dynamics and causes of conflict and stress within teams

facilitates meetings

Problem solving

conducts home sustainability assessments and identifies ways of improving home environmental performance in relation to heating and cooling, energy consumption and water use

negotiates and resolves conflict between clients and stakeholders

seeks satisfactory resolution of issues raised by clients

uses appropriate strategies to identify, mitigate and eliminate risks

estimates the cost of home sustainability measures

Initiative and enterprise

promotes adoption of change in householders' sustainability practices

analyses own work practices and process outcomes critically

engages colleagues and shares knowledge on home sustainability matters

adapts to new workplace situations

Planning and organising

prepares and administers documentation and implements organisational policies and procedures

collects, organises and collates information

plans home sustainability assessments within time and cost restraints

develops risk management plans, personal development plans, home sustainability action plans and reports

Self management

identifies limitations of role, responsibilities and abilities and follows ethical practices, regulatory and organisational requirements and business standards

works without supervision

models sustainable practices

uses feedback to improve own performance

uses personal presentation, manner and language consistent with industry code of practice

assesses competing demands for work time and identifies and organises tasks to achieve individual, team and enterprise work priorities


identifies and accesses professional development opportunities

maintains knowledge of current codes, standards, regulations, practices and industry updates

assesses personal strengths and weaknesses in providing home sustainability assessment services against job requirements, industry competency standards and other relevant benchmarks to determine personal development priorities and action where necessary


uses information technology to undertake research and complete business documents

uses a range of measuring equipment in gathering information relevant to home sustainability assessments

calibrates relevant tools and equipment

uses the functions of energy use calculators

applies general purpose computer software, such as word processing and database packages, to prepare reports

uses the world wide web to access information on sustainability products and services

The detail of the above employability skills is representative of the property services industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements as identified in units of competency that meet packaging guidelines.

This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.