Certificate IV in Swimming Pool and Spa Service

This qualification provides swimming pool and spa technicians with the competencies required to treat water quality problems as well as service and repair the key components of domestic, commercial and public swimming pools and spas.

The qualification is suitable for an Australian Apprenticeship pathway.


To achieve this qualification, the candidate must demonstrate competency in:

20 units of competency:

12 core units

8 elective units.

The elective units must ensure the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome and are to be chosen as follows:

all eight may be chosen from the elective units listed below

up to three units may be chosen from other Certificate III, Certificate IV or Diploma qualifications in add topic CPP07 , or another current Training Package or accredited course, provided they have not been previously chosen.

Core units

add topic BSBRSK401A

Identify risk and apply risk management processes

add topic CPPACC4015A

Follow site occupational health and safety requirements

add topic CPPSPS3012A

Read and apply information from swimming pool and spa technical manuals

add topic CPPSPS4001A

Assess and treat water problems in swimming pools and spas

add topic CPPSPS4002A

Install, service and repair swimming pool and spa circulation and filtration systems

add topic CPPSPS4003A

Install, service and repair swimming pool and spa dosing systems

add topic CPPSPS4004A

Install, service and repair swimming pool and spa cleaning and vacuuming systems

add topic CPPSPS4009A

Estimate cost of swimming pool and spa products and services

add topic CPPSPS4010A

Manage own role as a swimming pool and spa technician

add topic CPPSPS4011A

Comply with regulatory requirements for swimming pool and spa servicing

add topic SISCAQU201A

Monitor pool water quality

add topic SISCAQU304A

Maintain pool water quality

Elective units

add topic CPCCCM2010A

Work safely at heights

add topic CPCCOHS2001A

Apply OHS requirements, policies and procedures in the construction industry

add topic CPPCMN3004A

Respond to enquiries and complaints

add topic CPPSPS3010A

Sell swimming pool and spa products and services

add topic CPPCMN4002B

Implement and monitor environmentally sustainable work practices

add topic CPPCMN4004B

Facilitate effective client relationships

add topic CPPSPS3011A

Use and maintain business technology related to swimming pool and spa servicing

add topic CPPSPS4005A

Install, service and repair swimming pool and spa heating systems

add topic CPPSPS4006A

Install, service and repair low voltage swimming pool and spa lighting systems

add topic CPPSPS4007A

Inspect, service and repair aquatic facility plant and equipment

add topic CPPSPS4008A

Install, service and repair spas

add topic CPPSPS4012A

Design, install and service automated systems for swimming pools and spas

add topic CPPSPS4013A

Establish maintenance plans for swimming pools and spas

add topic CPPSPS4014A

Drain and acid wash swimming pools and spas

add topic CPPSPS4015A

Maintain spa water quality

add topic CPPSPS4016A

Advise on swimming pool and spa products and services

add topic CPPSPS4017A

Detect leaks in swimming pools and spas

add topic HLTFA311A

Apply first aid

add topic NWP277A

Work safely with liquefied chlorine gas

add topic RIIWHS202D

Enter and work in confined spaces

add topic SISCAQU303A

Operate aquatic facility plant and equipment

add topic SISCAQU305A

Implement aquatic facility plant and equipment maintenance program

add topic SISCAQU005

Develop aquatic facility maintenance procedures


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability skill

Industry/enterprise requirements for this qualification


use appropriate techniques to give clear and accurate information to customers and work colleagues

relay information and provide feedback to team members

interpret relevant regulations, legislation and definitions, codes, organisational policies, industry standards, safety signs, plans, drawings and specifications, and project documentation

demonstrate awareness of individual, social and cultural differences

research, prepare and present a range of documents relating to the servicing, maintenance and repair of swimming pools and spas, including contracts, quotes, reports and action plans

use effective interpersonal skills and communication techniques to provide advice on ways of maintaining and servicing swimming pools and spas

use active listening skills and appropriate techniques to manage and resolve conflict


develop effective relationships with clients

work effectively with others

consult with others to determine individual and team roles and responsibilities

provide specialist advice and feedback where required

maintain effective work relationships

identify team dynamics and causes of conflict and stress within teams

Problem solving

apply logical processes, including the application of basic principles, system knowledge and experience, to ensure efficient and accurate troubleshooting of faults in swimming pools and spas

identify from first principles faults beyond available maintenance data for key swimming pool and spa systems

seek satisfactory resolution of issues raised by clients

use appropriate strategies to identify, mitigate and eliminate risks

estimate the cost of measures associated with the maintenance and servicing of swimming pools and spas

Initiative and enterprise

analyse own work practices and process outcomes critically

engage colleagues and share knowledge on the servicing, maintenance and repair of components of swimming pools and spas

adapt to new workplace situations

apply sustainability principles to work preparation and application to ensure efficient use of resources and minimise the environmental impact of work activities

Planning and organising

plan and coordinate work activities

prepare and administer documentation and implement organisational policies and procedures

collect, organise and collate information

plan servicing, repair and maintenance activities within time and cost restraints

develop risk management plans, personal development plans, and reports


identify limitations of role, responsibilities and abilities and follow ethical practices, regulatory and organisational requirements and business standards

work without supervision

model sustainable practices

use feedback to improve own performance

use personal presentation, manner and language consistent with industry code of practice

assess competing demands for work time and identify and organise tasks to achieve individual, team and enterprise work priorities


identify and access professional development opportunities

maintain knowledge of current codes of practice, standards, regulations, practices and industry updates

assess personal strengths and weaknesses in providing swimming pool and spa maintenance and repair services against job requirements, industry competency standards and other relevant benchmarks to determine personal development priorities and action where necessary


apply a range of manual and electronic tools and items of equipment in identifying and assessing faults in swimming pools and spas and their components

use and interpret the output of a range of manual and electronic measuring instruments in monitoring and maintaining water quality

use information technology to undertake research and complete business processes

calibrate relevant tools and equipment

apply general purpose computer software, such as word processing and database packages, to prepare reports

apply global positioning systems (GPS) to locate and plan routes between designated work sites

use the world wide web to access information on swimming pool and spa products and services

The detail of the above employability skills is representative of the property services industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements as identified in units of competency that meet packaging guidelines.

This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.