Diploma of Property Services (Business Broking)

Not Applicable


Packaging rules

To achieve recognition at the Diploma level, the candidate must demonstrate competency in the twenty-one core units, plus three electives from any other stream in add topic CPP07 Property Services Training Package (total twenty-four units).

The candidate must select two electives from the list below. One of these electives may be undertaken from:

any Diploma qualification in add topic CPP07 Property Services Training Package

any Diploma qualification in any other endorsed Training Package.

All units must contribute to a valid, industry-supported vocational outcome.

Core units

add topic BSBFIA401A

Prepare financial reports

add topic BSBFIM501A

Manage budgets and financial plans

add topic BSBFIM502A

Manage payroll

add topic BSBHRM402A

Recruit, select and induct staff

add topic BSBLED501A

Develop a workplace learning environment

add topic BSBMGT502B

Manage people performance

add topic BSBMGT617A

Develop and implement a business plan

add topic BSBSMB404A

Undertake small business planning

add topic BSBWOR502A

Ensure team effectiveness

add topic CPPDSM4006A

Establish and manage agency trust accounts

add topic CPPDSM4015B

Minimise agency and consumer risk

add topic CPPDSM4029A

Appraise business

add topic CPPDSM4053A

List business for sale

add topic CPPDSM4060A

Negotiate sale and manage sale to completion or settlement

add topic CPPDSM4061A

Obtain prospects for listing

add topic CPPDSM4069A

Promote and market listed business

add topic CPPDSM4079A

Work in the business broking sector

add topic CPPDSM5006A

Coordinate customer service activities in the property industry

add topic CPPDSM5014A

Develop property marketing and sales strategy

add topic CPPDSM5033A

Merge or acquire a business

add topic CPPDSM5038A

Value a business

Elective units

add topic BSBADM502

Manage meetings

add topic BSBITB501A

Establish and maintain a workgroup computer network

add topic BSBMGT516

Facilitate continuous improvement

add topic CPPDSM4072A

Provide leadership in the property industry

add topic FNSACC501

Provide financial and business performance information

add topic FNSACC507

Provide management accounting information


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Employability Skills Qualification Summary

Employability Skill

Industry/enterprise requirements for this qualification include:


apply reading skills to access and interpret a variety of information relating to appraising a business and relevant information regarding legislative requirements

clarify concerns and communicate with clients to enable the appraisal process and resolve complications

complete relevant documentation and reports

document agreements and distribute relevant documents and information to clients and other relevant internal and external parties

evaluate and communicate strengths and limitations of current businesses and proposals to the client

identify and complete appropriate documentation

produce and distribute formal documents to reflect agreements made by parties involved in the listing process


confirm own interpretation and application of financial, legal and procedural requirements with appropriate persons to ensure consistency

interact with clients and resolve their concerns and issues

participate in professional networks to identify and build relationships with relevant individuals and organisations in order to obtain and maintain personal knowledge

relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities

use networks to assist in the implementation of promotional activities

Problem solving

interpret and apply financial, legal and procedural requirements

resolve potential negotiation dilemmas, buyer or seller concerns and issues, and conflict arising from the sale process

resolve potential client concerns and issues

Initiative and enterprise

analyse business and associated plant and equipment ownership and status as they relate to listing a business with a brokerage office

analyse sales process, buyer intentions and seller expectations

identify current market trends and positions and determine best listing options

identify synergistic opportunities and incorporate them in assessment

Planning and organising

access and understand a variety of information relating to listing a business and relevant information regarding legislative requirements

access and understand a variety of information relating to assessing a business and relevant information regarding legislative requirements, especially as they relate to mergers and acquisitions

identify personnel and resources required to support, promote and market the listed business


adapt work processes to meet the specific needs of clients or colleagues as required

allow work to reflect an understanding and respect of individual differences

adapt work processes to meet the specific needs of the client and other staff

interpret and comply with relevant legislative requirements

monitor own performance and identify any personal development needs

plan and implement business broking services and work practices according to client requirements and agency values, legislative requirements and ethical standards

understand mechanisms to obtain and analyse client comments and feedback


access learning opportunities to extend own personal work competencies to improve service delivery in business broking

apply knowledge of agency practice, ethical standards and legislative requirements related to business broking operations

apply knowledge of agency practice, ethical standards and legislative requirements associated with listing a business

assess against industry competency standards and other relevant benchmarks personal knowledge and skills in providing business broking services to determine continuing training needs and priorities

identify, plan and apply opportunities for personal development strategies to maintain currency of professional competency in providing effective business broking services


compare buyer profile to business buyer database

select and use technology appropriate to task

use business technology to structure and present information on listings

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the property industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

This table is a summary of Employability Skills that are typical of this qualification and should not be interpreted as definitive.