Subjects

Total number of units = 10

5 core units plus

5 elective units of which:

3 units must be selected from the electives listed below

2 units may be selected from the remaining listed electives or any currently endorsed training package qualification or accredited course at Certificate I, II or III level.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid vocational outcome.

Core Units

add topic BSBCUS201 Deliver a service to customers

add topic BSBWHS201 Contribute to health and safety of self and others

add topic BSBWOR203 Work effectively with others

add topic CUAIND202 Develop and apply knowledge of information and cultural services organisations

add topic ICTICT203 Operate application software packages

Elective units

add topic BSBLIB201 Assist with circulation services

add topic BSBLIB202 Process information resource orders

add topic BSBRKG301 Control records

add topic BSBRKG303 Retrieve information from records

add topic BSBSUS201 Participate in environmentally sustainable work practices

add topic BSBWOR204 Use business technology

add topic CUACNM201 Monitor collections for changes in condition

add topic CUAEVP201 Assist with the staging of public activities and events

add topic CUAEVP202 Provide visitors with venue information and assistance

add topic CUAIND201 Develop and apply creative arts industry knowledge

add topic CUAPPR202 Participate in planning work for proposed artwork sites

add topic CUAPPR203 Store finished creative work

add topic ICTICT104 Use digital devices

add topic ICTICT204 Operate a digital media technology package

add topic ICTWEB201 Use social media tools for collaboration and engagement

add topic PSPGOV208A Write routine workplace materials

add topic SIRXSLS002A Advise on products and services

add topic SITTGDE301 Work as a guide

add topic SITTGDE305 Develop and maintain the general and regional knowledge required by guides

add topic SITTIND201 Source and use information on the tourism and travel industry

add topic SITXCCS201 Provide visitor information

add topic SITXCOM201 Show social and cultural sensitivity


Entry Requirements

Nil