Certificate IV in Library, Information and Cultural Services

This qualification reflects the role of individuals who use welldeveloped skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Job roles

Possible job roles relevant to this qualification include:

arts officer

centre officer-in-charge

client services officer

curatorial assistant

digital services officer

gallery assistant or officer

heritage officer

information services assistant

installation assistant

library assistant or officer

museum assistant or officer.


Subjects

Total number of units = 15

6 core unitsplus

9 elective units of which:

5 units must be from Group A elective units below

at least 2 units must be from Group A and/or B elective units below

up to 2 units may be from Group A, B, and/or C elective units below; or from a Certificate III, IV or Diploma level qualification in any endorsed Training Package or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core units

add topic BSBIPR401A Use and respect copyright

add topic BSBWOR402A Promote team effectiveness

add topic CUECOR03B Provide quality service to customers

add topic CUEOHS01C Implement workplace health, safety and security procedures

add topic CULDMT301A Provide multimedia support

add topic CULIND401A Consolidate and maintain industry knowledge

Group A elective units

Library and information services

add topic CULINM401A Complete a range of cataloguing activities

add topic CULINM402A Use integrated library management systems

add topic CULINS201A Assist with circulation services

add topic CULINS401A Assist customers to access information

add topic CULINS402A Obtain information from external and networked sources

add topic CULINS403A Search library and information databases

Museum and gallery services

add topic CULCNM401A Assess the significance of collection objects

add topic CULCNM403A Record and maintain collection information

add topic CULCNM404A Work with cultural material

add topic CULEVP401A Present information on activities, events and public programs

add topic CULEVP402A Design and develop interpretive displays

add topic CULPRE401A Implement preventive conservation activities

Group B elective units

Administration

add topic BSBCON401A Work effectively in a business continuity context

add topic BSBRKG502B Manage and monitor business or records systems

Collection management

add topic CULCNM402A Prepare display mounts for collection material

Information technology

add topic BSBEBU401A Review and maintain a website

add topic ICAWEB201A Use social media tools for collaboration and engagement

add topic ICAWEB420A Write content for web pages

add topic ICPPP422C Digitise complex images for reproduction

add topic ICPPR386A Troubleshoot digital media

Exhibitions and visitor programs

add topic CPCCOHS1001A Work safely in the construction industry

add topic CULEVP403A Install and dismantle exhibition elements

add topic SITTGDE006A Prepare and present tour commentaries or activities

add topic SITTGDE007A Develop and maintain the general and regional knowledge required by guides

add topic SITTGDE012A Prepare specialised interpretive content on cultural and heritage environments

add topic SITXMPR001A Coordinate production of brochures and marketing materials

Group C elective units

Administration

add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

add topic BSBWOR301A Organise personal work priorities and development

add topic BSBWRT301A Write simple documents

add topic SISXFAC303A Implement facility maintenance program

add topic TAEDEL301A Provide work skill instruction

Collection management

add topic CULCNM301A Catalogue objects into collections

add topic CULCNM302A Develop and apply knowledge of archives

Information management

add topic CULINM301A Use established cataloguing tools

add topic CULINS301A Process and maintain information resources

Information technology

add topic ICAICT104A Use digital devices

add topic ICAICT203A Operate application software packages

Selecting elective units for different outcomes

The context for this qualification varies and this must guide the selection of elective units. Examples of appropriate elective units for particular outcomes follow.

Library assistant

The following elective units could be included:

add topic BSBWOR301A Organise personal work priorities and development

add topic CULINM401A Complete a range of cataloguing activities

add topic CULINM402A Use integrated library management systems

add topic CULINS201A Assist with circulation services

add topic CULINS401A Assist customers to access information

add topic CULINS402A Obtain information from external and networked sources

add topic CULINS403A Search library and information databases

add topic SITXMPR001A Coordinate production of brochures and marketing materials

add topic TAEDEL301A Provide work skill instruction

Curatorial assistant

The following elective units could be included:

add topic BSBCON401A Work effectively in a business continuity context

add topic CULCNM401A Assess the significance of collection objects

add topic CULCNM403A Record and maintain collection information

add topic CULCNM404A Work with cultural material

add topic CULEVP401A Present information on activities, events and public programs

add topic CULEVP402A Design and develop interpretive displays

add topic CULPRE401A Implement preventive conservation activities

add topic ICAWEB420A Write content for web pages

add topic ICPPP422C Digitise complex images for reproduction


Pathways...

    Pathways into the qualification

    Candidates entering this qualification may:

    have completed CUL30111 Certificate III in Information and Cultural Services, or other relevant qualifications

    OR

    have vocational experience in a range of work environments in support roles but with no formal qualifications.

    Pathways from the qualification

    After achieving this qualification, candidates may choose to undertake CUL50111 Diploma of Library and Information Services or studies at a higher education level.


Entry Requirements

There are no entry requirements for this qualification.


Licensing Information

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements.


Employability Skills

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification:

Communication

communicating with peers and supervisors

communicating, consulting and allowing participation in relation to work health and safety (WHS) issues

identifying and attempting to resolve misunderstandings due to cross-cultural issues

responding to the needs and expectations of different types of customers

presenting information to the public in an appropriate and engaging manner

providing relevant advice to others about copyright protection

reading and writing workplace documents and instructions

Teamwork

consulting with relevant personnel

sharing information with colleagues

Problem-solving

identifying and dealing with conflict situations and misunderstandings

addressing problems when using software applications

assessing and controlling risks

identifying a range of issues and information relating to copyright ownership and use

responding to and dealing with hazardous events

Initiative and enterprise

correlating similarities and differences between information and cultural service organisations

linking philosophies, roles and funding to maximise effectiveness of own performance in the job

using industry knowledge and sourcing information to improve performance in the workplace

contributing ideas to assist with the design and development of interpretive displays

Planning and organising

monitoring copyright policies and procedures and recommending action as required

monitoring risk control measures

keeping WHS records and using incident data to minimise WHS risks

reviewing and maintaining policies and procedures

reporting budgetary and resource needs

planning for contingencies

Self-management

setting development goals

applying professional ethics and codes of practice

complying with workplace policies in areas such as equal employment opportunity, anti-discrimination policies, WHS and statutory requirements

Learning

providing WHS training

reflecting on and enhancing own ability to contribute effectively in a work environment

seeking feedback and integrating constructive advice into own work performance

Technology

searching library and information databases

accessing and downloading relevant information from the internet

interpreting user online manuals and help functions

using standard software applications on a personal computer to enter text and numerical data

selecting and using technology appropriate to tasks

using social media application packages

setting up multimedia equipment for presentations