Certificate IV in Arts Administration

This qualification reflects the role of people working in arts administration who possess a broad knowledge base, apply solutions to a defined range of unpredictable problems in varied contexts, and take responsibility for their own outputs. They may also take limited responsibility for the output of others.

The qualification applies in contexts such as galleries, museums, theatres, community arts centres and arts organisation more broadly. It reflects job roles, such as:

administration coordinator

events officer

project coordinator

marketing and promotions officer.


Subjects

Total number of units = 14

4 core units plus

10 elective units

The elective units consist of:

4 units from Group A

1 unit from Group B

of the remaining 5 units:

up to 5 may be from Group A and/or Group B

up to 5 may be from Certificate III or above in any currently endorsed Training Package

up to 2 may be from a Certificate II in any currently endorsed Training Package

up to 2 may be from an accredited course at Certificate III, IV or Diploma.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core units

add topic BSBINM401A Implement workplace information system

add topic BSBOHS407A Monitor a safe workplace

add topic BSBWOR402A Promote team effectiveness

add topic CUVIND401A Communicate effectively with arts professionals

Elective units

Group A

Communication

add topic BSBCMM401A Make a presentation

add topic BSBWOR401A Establish effective workplace relationships

Community involvement

add topic CHCCD401D Support community participation

add topic CHCCD413D Work within specific communities

add topic CHCCD420A Work to empower Aboriginal and/or Torres Strait Islander communities

add topic CULLB510C Develop and maintain community/stakeholder relationships

add topic AHCCCF405A Develop community networks

Creative thinking

add topic BSBCRT301A Develop and extend critical and creative thinking skills

add topic BSBCRT401A Articulate, present and debate ideas

add topic BSBCRT402A Collaborate in a creative process

General administration

add topic BSBADM405B Organise meetings

add topic BSBRKG403B Set up a business or records system for a small business

add topic CUVPRP406A Plan work space

Financial administration

add topic CUVFIM401A Obtain revenue to support operations

add topic CUEFIN02C Manage a budget

Information technology

add topic BSBEBU401A Review and maintain a website

add topic BSBITU401A Design and develop complex text documents

add topic BSBITU402A Develop and use complex spreadsheets

add topic BSBITU404A Produce complex desktop published documents

add topic ICAWEB302A Build simple websites using commercial programs

add topic ICAWEB403A Transfer content to a website using commercial packages

add topic ICAWEB404A Maintain website performance

add topic SITXICT001A Build and launch a website for a small business

Information management and research

add topic BSBRES401A Analyse and present research information

add topic CUFRES401A Conduct research

Innovation

add topic BSBINN301A Promote innovation in a team environment

Learning and development

add topic BSBLED401A Develop teams and individuals

Management

add topic BSBMGT402A Implement operational plan

add topic BSBMGT403A Implement continuous improvement

Marketing

add topic BSBMKG401B Profile the market

add topic BSBMKG402B Analyse consumer behaviour for specific markets

add topic BSBMKG408B Conduct market research

add topic BSBMKG413A Promote products and services

add topic BSBMKG414B Undertake marketing activities

add topic BSBMKG415A Research international markets

add topic BSBMKG416A Market goods and services internationally

add topic CUEMAR02C Undertake market research

add topic CUEMAR03C Undertake marketing activities

Public relations

add topic BSBPUB401A Develop and apply knowledge of public relations industry

add topic BSBPUB402A Develop public relations campaigns

add topic BSBPUB403A Develop public relations documents

Sustainability

add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

Workplace effectiveness

add topic BSBWOR404B Develop work priorities

Writing

add topic BSBWRT401A Write complex documents

add topic BSBWRT501A Write persuasive copy

Group B

Copyright and IP

add topic BSBIPR401A Use and respect copyright

add topic CUFCMP301A Implement copyright arrangements

Entertainment and events

add topic CUAPPM401A Contribute to the organisation of productions

add topic CUETEM03C Establish and manage production requirements and resources

add topic CUSADM301A Administer operations for rehearsals and performances

add topic CUSEVT301A Book performance venues

add topic CUSMKG301A Assist with the promotion of creative acts

add topic SITTGDE006A Prepare and present tour commentaries or activities

add topic SITXEVT001B Develop and update event industry knowledge

add topic SITXEVT002B Provide event staging support

add topic SITXEVT003B Process and monitor event registrations

add topic SITXEVT004B Coordinate on-site event registrations

add topic SITXEVT005B Organise in-house events or functions

Information technology

add topic BSBITU302B Create electronic presentations

add topic BSBITU309A Produce desktop published documents

Museums and libraries

add topic CULMS004B Integrate knowledge of education and learning into museum activities

add topic CULMS005B Research and generate ideas for exhibition concepts

add topic CULMS406C Deliver information, activities and events

add topic CULMS506C Plan and develop activities, events and programs

Selecting electives for different outcomes

The following examples are designed to assist in the selection of appropriate electives for particular outcomes at this level, but are in no way prescriptive.

Event promotions officer

Core units plus:

add topic BSBADM405B Organise meetings

add topic BSBCMM401A Make a presentation

add topic BSBEBU401A Review and maintain a website

add topic BSBITU302A Create electronic presentations

add topic BSBITU309A Produce desktop published documents

add topic BSBPMG510A Manage projects

add topic BSBPUB401A Develop and apply knowledge of public relations industry

add topic CUEMAR03C Undertake marketing activities

add topic SITXEVT002A Provide event staging support

add topic SITXEVT005A Organise in-house events or functions

Marketing and promotions officer

Core units plus:

add topic BSBADM405B Organise meetings

add topic BSBEBU401A Review and maintain a website

add topic BSBITU302A Create electronic presentations

add topic BSBITU309A Produce desktop published documents

add topic BSBPMG510A Manage projects

add topic BSBPUB401A Develop and apply knowledge of public relations industry

add topic CUEFIN02C Manage a budget

add topic CUEIND03B Integrate accessibility principles into work practices

add topic CUEMAR02C Undertake market research

add topic CUEMAR03C Undertake marketing activities


Pathways...

    Pathways into the qualification

    People may enter this qualification with limited or no vocational experience and without a lower level qualification. They may already have a qualification or experience in general administration.

    Pathways from the qualification

    After achieving this qualification people could undertake higher level business qualifications such as those in BSB07 Business Services Training Package, or qualifications in related areas such as events management.


Entry Requirements

There are no entry requirements for this qualification.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.


Employability Skills

The following table contains a summary of the employability skills as identified by the visual arts, craft and design industries for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification

Communication

exchanging information with arts professionals

establishing and maintaining industry networks

preparing and distributing promotional materials

contributing to the flow of information and ideas in the workplace

interpreting the results of surveys

negotiating resource requirements for new administration systems and procedures

Teamwork

sharing information with colleagues

showing sensitivity to cultural and social differences when communicating with others

collaborating with colleagues and others on a range of administrative tasks

leading a team

Problem-solving

dealing with problems that arise from diversity issues

using manuals and online help to overcome problems with database design and production

offering alternatives when product requested is not available

adjusting work practices to suit particular arts contexts and to enhance accessibility

adjusting a presentation to maintain rapport with an audience

Initiative and enterprise

using functions of software applications to enhance the presentation of business documents

making recommendations on ways to improve accessibility within the organisation

using market research to assist with future planning

pursuing revenue opportunities that will be of most benefit to the organisation

Planning and organising

planning, organising and prioritising work tasks and responsibilities

designing and producing business documents

developing and implementing arts administration systems and procedures

organising meetings, including preparing papers and minutes

developing plans for and managing straightforward projects

managing a budget

researching and assessing funding opportunities

Self-management

following workplace procedures, particularly in relation to OHS

maintaining personal presentation standards

acting within the scope of own job role

completing work within given timelines

evaluating one’s own presentations to inform subsequent presentations

pursuing revenue opportunities that are in line with the organisation’s overall vision and direction

Learning

providing mentoring and coaching support to team members on new administration systems and procedures

keeping up-to-date with industry developments

using manuals and online help to improve own skills

coaching colleagues

identifying training needs in relation to diversity issues

seeking specialist assistance on market research

Technology

using the internet as a source of information

using word processing and database applications

organising teleconferences