Defence Public Affairs

Not applicable.


11 units of competency are required for this qualification including:

4 core units

7 elective units

Choose a minimum of 3 elective units from the Group A elective list below.

Choose a minimum of 1 elective unit from the Group B elective list below.

Choose the remaining 3 elective units from either the elective lists below, or elsewhere within this training package, or another endorsed training package, or accredited course.

Where a pre-requisite unit is attached to an elective unit it is identified by this symbol .

The pre-requisite units attached to any of the elective units must be undertaken and are additional to the number of elective units required for the qualification.

The elective units should be selected from the units that most closely align to an individuals occupational outcomes.

Elective units selected must not duplicate content already covered by other units in this qualification.


Core Units

add topic PSPGOV605A

Persuade and influence opinion

add topic PSPPA601A

Manage public affairs

add topic PSPPA602A

Provide public affairs advisory service

add topic PSPPA603A

Manage media relationships


Group A Elective Units (Specialisation)

add topic PSPGOV601B

Apply government systems

add topic PSPGOV602B

Establish and maintain strategic networks

add topic PSPGOV606A

Prepare high-level/sensitive written materials

add topic PSPMNGT605B

Manage diversity

add topic PSPPA502A

Coordinate public affairs events and activities

add topic PSPPOL603A

Manage policy implementation


Group B Elective Units (General)

add topic PSPMNGT701B

Provide strategic direction

add topic PSPMNGT602B

Manage Resources

add topic PSPMNGT609B

Formulate business strategies

add topic PSPETHC601B

Maintain and enhance confidence in public service

add topic PSPMNGT607B

Develop a business case


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills are part of a unit of competency.

Employability Skills statements from a selection of units of competency from the DEF60912 Advanced Diploma of Defence Public Affairs have been reproduced in the table below.

This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.

Defence qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Employability Skill

Employability Skills Statement


clarify the ethical aspects of decisions/actions and advice

communicate and encourage the professionalism required of public servants in ways suited to the diversity of the workforce

document promptly and in accordance with organisational policy and procedures, issues relating to ethical problems

encourage reporting of suspected unethical conduct, deal with in a confidential manner and act on promptly, and in accordance with policy and procedures

establish effective communication channels to exchange strategic information for the mutual benefit of network members

interpret and explain complex, formal documents and assist others to apply them in the workplace

prepare written advice and reports requiring precision of expression

provide guidance on more complex ethical problems

provide objective and impartial advice to government regarding policy decisions relating to the public interest

source information from inside and outside the organisation, and confirm its authenticity and reliability

use a variety of words and language structures to explain complex ideas to different audiences


confirm staff understanding of legislation, guidelines and action to address professional development needs is timely

encourage staff to discuss, clarify and meet legislative requirements

encourage staff to raise ethical dilemmas, provide them with frameworks for ethical decision making and policy setting, and coach in their application

identify key stakeholders and their needs, expectations and roles

manage participative arrangements in consultation with employees and their representatives in accordance with occupational health and safety legislation, internal agreements, and consistent with the organisation’s overall process for consultation

model ethical conduct and reinforce in others

use a comprehensive and up-to-date knowledge of the linkages between governments in taking decisions, advice and actions

Problem solving

deal with ambiguity and machinery of government changes

discard redundant information/version control

identify misunderstandings and conflict situations, and address constructively in accordance with principles of conflict resolution

interpret legislation and evaluate compliance outcomes

undertake analysis of the political, social and economic environment that takes into account emerging trends, and current and possible future goals of the organisation

undertake consideration of relevant facts comprehensively, and give unbiased, transparent and defensible weightings to competing interests

use decision making processes transparently and document accountably and reasoning/grounds for decisions in accordance with policy and procedures

Initiative and enterprise

apply procedures or protocols for reporting unethical conduct

develop initiatives and resources to address barriers to equal employment opportunity within the organisation or adopt in accordance with the diversity strategy

establish new network links between self and key internal and external stakeholders and use effectively

identify inadequacies in existing risk control measures in accordance with the hierarchy of control, and seek resources enabling implementation of new measures and/or provide according to appropriate procedures

structure advice to include strategies for dealing with sensitive situations while maintaining confidentiality, and handling consequences if confidentiality is breached

Planning and organising

develop or review organisational processes and practices to ensure they meet the requirements of procedural fairness and accountability

identify features of required strategic networks, identify or establish network links with key stakeholders and build strategic relationships

identify organisational linkages between government organisations and with quasi-government organisations and non-government organisations, and regularly reassess to maintain currency of information

include risk management strategies in processes and ensure they meet client, staff and organisational needs for transparency and accountability

provide staff with opportunities to develop skills in identifying and resolving situations requiring ethical judgment

take decisions, advice and actions making effective use of a comprehensive and up-to-date knowledge of these organisational linkages

undertake risk assessment planning relating to legislative compliance to establish the risk of non-compliance and develop/implement mitigation strategies in accordance with organisational policy and procedures


acquire, retain, recall and communicate information

employ a range of leadership styles to facilitate intercultural management and to manage diverse teams

ensure professionalism, which may include ethical conduct, commitment, diligence, courtesy, respect for others, conduct free of cultural and gender bias

maintain a comprehensive and up-to-date knowledge of the current political environment and reflect in decisions, advice and actions taken

resolve conflict in a strategic networking context

use a range of communication methods with diverse strategic networks including consultation, liaison, negotiation, building influence and reputation, transparency

use formal and informal industry communication channels

use personal conduct to demonstrate a commitment to compliance with legislation, policy and guidelines


learn about legislation related to privacy, freedom of information, human rights, whistleblower protection

learn about local, national and international public sector structures and protocols, equal employment opportunity, equity and diversity principles

learn about public sector ethics, organisational code of ethics/conduct


access legislation and codes of practice electronically or in hard copy

apply communication technology

liaise with electronic media

prepare written advice and reports requiring precision of expression

review insecure internet/fax access

use qualitative data and analysis

use technology to access legislation and guidelines

use telephone contact and/or electronic mail