Certificate II in Retail Baking Assistance

This Qualification covers the retail baking specialisation within the food processing industry.

Job Roles

The Certificate II in Retail Baking Assistance targets those working within a retail baking environments undertaking non-trade related work or working as a trade assistant. This Qualification is designed for application in supervised environments where the work is primarily predictable with some basic problem solving requirements. Typically this role would include some predetermined, routine baking functions with customer service and general preparation and cleaning skills.

Additional Qualification advice

Units selected from other Training Packages must be relevant to the work outcome, local industry requirements and the Qualification level.

Some Units imported into this Qualification from the SIR07 Retail Services and SIT07 Tourism, Hospitality and Events Training Packages require prerequisite Units in hygiene and food safety from the source Training Packages. These prerequisite Units have not been imported as they duplicate food safety Units already required as core skills within the Food Processing Training Package Qualifications. If selecting these Units, the RTO should facilitate recognition of the FDF Units as suitable prerequisite Unit alternatives.

Note: AgriFood Skills Australia expects that the design of any training delivery and assessment program to support the achievement of this Qualification is based on:

the context required by the industry and/or enterprise

a holistic and integrated training delivery and assessment plan that identifies learning activities and evidence required

flexible delivery options including on-the-job and work-based training that support the development of competency.


Subjects

This Qualification requires the achievement of thirteen (13) Units of Competency in accordance with the following rules.

Total Units must include a minimum of eight (8) Units coded FDF.

Eight (8) Core Units

Five (5) Elective Units

Elective selection must include:

Three (3) Group A elective Units

Two (2) remaining elective Units may be selected from:

Group A elective Units below, not previously selected

Units from this Training Package, any other nationally endorsed Training Package and accredited course that are packaged at Certificate I level (maximum 1 Unit) Certificate II level, and Certificate III level (maximum 1 Unit)

NOTE: Units marked with an asterisk (*) require completion of prerequisite Unit/s which is identified under the Unit.

CORE UNITS

Complete all eight (8) core Units.

add topic FDFFS2001A

Implement the food safety program and procedures

add topic FDFOHS2001A

Participate in OHS processes

add topic FDFOP2061A

Use numerical applications in the workplace

add topic FDFOP2063A

Apply quality systems and procedures

add topic FDFOP2064A

Provide and apply workplace information

add topic FDFRB2004A

Provide production assistance for bread products

add topic FDFRB2005A

Provide assistance in cake, pastry and biscuit production

add topic MSAENV272B

Participate in environmentally sustainable work practices

GROUP A

Select a minimum of three (3) Group A Units. At least two (2) Units must start with the code FDFRB or FDFBK.

add topic FDFBK2001A

Operate a cooling and slicing process

add topic FDFBK2002A

Operate a pastry forming and filling process

add topic FDFBK2005A

Operate a doughnut making process

add topic FDFBK2006A

Operate a griddle production process

add topic FDFBK2007A

Operate a pastry production process

add topic FDFOP1003A

Carry out manual handling tasks

add topic FDFOP2003A

Clean equipment in place

add topic FDFOP2004A

Clean and sanitise equipment

add topic FDFOP2005A

Work in a socially diverse environment

add topic FDFOP2011A

Conduct routine maintenance

add topic FDFOP2022A

Operate a high speed wrapping process

add topic FDFPPL2001A

Participate in work teams and groups

add topic FDFRB1001A

Finish products

add topic FDFRB2001A

Form and fill pastry products

add topic FDFRB2002A

Prepare fillings

add topic FDFRB2003A

Produce meringue-based products

add topic HLTFA301C

Apply first aid

SIRXFIN201

Balance and secure point-of-sale terminal

add topic SIRXFIN002A

Perform retail finance duties

SIRXMER201

Merchandise products

add topic SIRRMER004A

Prepare and display bakery products*

add topic SIRRFSA001A Apply retail food safety practices

add topic SIRXRSK001A

Minimise theft

add topic SIRXSLS002A

Advise on products and services

add topic SITHFAB012B

Prepare and serve espresso coffee


Pathways...

    Pathways into the Qualification

    Pathways for candidates considering this Qualification include:

    FDF10111 Certificate I in Food Processing

    direct entry

    limited vocational training and/or work experience.

    Pathways from the Qualification

    After achieving this Qualification, candidates may undertake FDF30510 Certificate III in Retail Baking (Cake and Pastry), FDF30610 Certificate III in Retail Baking (Bread) or FDF30710 Certificate III in Retail Baking (Combined).


Entry Requirements

Not applicable.


Licensing Information

There is no direct link between this Qualification and licensing, legislative and/or regulatory requirements. However, all work must comply with food safety, occupational health and safety (OHS) and environmental regulations and legislation that apply to the workplace.


Employability Skills

Certificate II in Retail Baking Assistance

The following table contains a summary of the employability skills as identified by the retail baking industries for this Qualification. This table should be interpreted in conjunction with the detailed requirements of each Unit of Competency packaged in this Qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Employability Skill

Industry/enterprise requirements for this Qualification include:

Communication

Complete work forms and required written documentation.

Use communication and information technologies to support work operations.

Demonstrate effective and appropriate interpersonal skills.

Interpret and apply workplace procedures and instructions.

Share workplace information.

Communicate information about problems with work.

Communicate information relating to OHS.

Teamwork

Work as part of a team.

Provide assistance to others in the work area.

Identify own role and responsibilities within a team.

Identify team goals.

Share work-related information.

Maintain health and safety of work area for self and others.

Problem-solving

Identify and report any workplace hazards.

Identify workplace problems and make contributions to their solution.

Identify health and safety issues relating to work in the retail baking industry.

Apply food safety procedures.

Apply knowledge of materials, product purpose and processes to work operations.

Check performance of machines and equipment and identify signs of faulty operations.

Monitor workplace activities and identify and report non-compliances.

Initiative and enterprise

Provide feedback on procedures and processes.

Gather and interpret information to support safe and efficient work.

Ask questions regarding requirements and expectations.

Make suggestions for continuous improvement.

Inspect quality of work on an ongoing basis.

Record basic information on the quality and other indicators of work outcomes.

Planning and organising

Identify work requirements and work load priorities.

Plan work activities to meet daily work requirements.

Direct items to the correct area for further processing.

Identify and use relevant personal protective equipment.

Organise work area to maintain housekeeping standards.

Select and organise relevant equipment and tools.

Identify and report issues affecting ability to meet work outcomes.

Self-management

Understand own work activities.

Identify personal responsibilities.

Accept responsibility for quality of own work.

Follow OHS and food safety practices.

Plan to meet required work outcomes of self and team.

Monitor own work.

Maintain own work efficiency.

Keep the work area clean and tidy at all times.

Learning

Assess own competencies in meeting job requirements.

Listen to feedback and advice of supervisors.

Identify own skill requirements and seek skill development if required.

Attend training or skill development activities.

Ask questions to expand own knowledge.

Technology

Use work tools, machines and equipment safely and effectively.

Perform minor maintenance on machinery in accordance with workplace practice.

Use manual handling technologies in the workplace.