Subjects

Total number of units = 11

7 core units plus

4 elective units

The elective units consist of:

1 from the electives below.

Of the remaining 3 units:

up to 3 may be from the electives

up to 3 may be from Certificate III or IV in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core Units

add topic BSBITU306 Design and produce business documents

add topic BSBWHS201 Contribute to health and safety of self and others

add topic BSBWRT301 Write simple documents

add topic FNSACC301 Process financial transactions and extract interim reports

add topic FNSACC302 Administer subsidiary accounts and ledgers

add topic FNSACC303 Perform financial calculations

add topic FNSINC301 Work effectively in the financial services industry

Elective Units

add topic BSBCMM301 Process customer complaints

add topic BSBCUS301 Deliver and monitor a service to customers

add topic BSBCUS403 Implement customer service standards

add topic BSBFIA302 Process payroll

add topic BSBFIA401 Prepare financial reports

add topic BSBITU304 Produce spreadsheets

add topic BSBITU305 Conduct online transactions

add topic BSBRKG303 Retrieve information from records

add topic BSBRKG304 Maintain business records

add topic BSBWOR301 Organise personal work priorities and development

add topic FNSACM301 Administer financial accounts

add topic FNSACM302 Prepare, match and process receipts

add topic FNSACM303 Process payment documentation

add topic FNSBKG402 Establish and maintain a cash accounting system

add topic FNSBKG403 Establish and maintain an accrual accounting system

add topic FNSBKG405 Establish and maintain a payroll system

add topic FNSCRD301 Process applications for credit

add topic FNSCRD302 Monitor and control accounts receivable

add topic FNSCRD405 Manage overdue customer accounts

add topic FNSCUS402 Resolve disputes

add topic FNSORG301 Administer fixed asset register

add topic FNSRTS301 Provide customer service in a retail agency

add topic FNSRTS302 Handle foreign currency transactions

add topic FNSRTS304 Administer debit card services

add topic FNSRTS307 Maintain Automatic Teller Machine (ATM) services

add topic FNSRTS308 Balance cash holdings

add topic FNSRTS309 Maintain main bank account


Entry Requirements

Nil