Certificate IV in Finance and Mortgage Broking
This qualification reflects the job roles of individuals working in finance broking (including mortgage broking).
This qualification reflects the job roles of individuals working in finance broking (including mortgage broking).
12 units must be achieved:
8 core units
plus4 elective units
1 elective unit must be selected from the elective units listed below.
The remaining 3 elective units may be selected from the elective units listed below, any endorsed Training Package or accredited course. Elective units may be selected from a Certificate III, Certificate IV or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units of competency:
FNSCRD301A Process applications for credit
FNSFMB401A Prepare loan application on behalf of finance or mortgage broking clients
FNSFMB402A Provide finance and mortgage broking services
FNSFMB403A Present broking options to client
FNSFMK505A Comply with financial services legislation and industry codes of practice
FNSINC401A Apply principles of professional practice to work in the financial services industry
FNSINC402A Develop and maintain in-depth knowledge of products and services used by an organisation or sector
BSBITU306A Design and produce business documents
Elective units of competency:
FNSFMB501A Settle applications and loan arrangements in the finance and mortgage broking industry
FNSSAM403A Prospect for new clients
FNSCUS501A Develop and nurture relationships with clients, other professionals and third party referrers
BSBCUS301A Deliver and monitor a service to customers
BSBWOR501A Manage personal work priorities and professional development
The primary pathway from this qualification is employment in the finance and mortgage broking sector.
A further learning pathway utilising qualifications such as Diploma of Finance and Mortgage Broking Management would support career progression.
Not applicable.
Not applicable.
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | accessing professional networks and conducting cold calls developing and writing reports to specifications preparing and presenting correspondence in appropriate electronic format questioning, listening and clarifying clients’ requirements using effective telephone techniques and having the ability to negotiate resolutions with clients and colleagues using excellent customer service skills and maintain an ongoing relationship with clients |
Teamwork | building rapport and trust with clients and liaising and cooperating with a wide range of persons liaising with clients and a range of other people internal and external to the organisation referring matters to nominated person as required |
Problem solving | analysing and synthesising information and determining levels of credit risk calculating interest/loan repayments checking the accuracy of calculations collecting, comparing and contrasting data in order to create reports comparing products and services in order to offer clients different options identifying and resolving areas of client resistance using problem solving tools and techniques |
Initiative and enterprise | adapting to the special needs of customers continually reviewing and applying emerging trends to product and service knowledge generating a range of options in response to a client’s brief responding to changed and changing situations |
Planning and organising | gathering industry information through research implementing internal monitoring/audit program to ensure ongoing compliance maintaining statutory records preparing, processing and settling loan applications processing credit applications processing documents and maintaining files, managing information and scheduling and coordinating competing tasks |
Self-management | acting as a role model for others applying time management strategies to own work schedule asking for and responding to feedback on performance defining and understanding own work role planning own work schedule and monitoring and evaluating own work performance presenting a positive organisational image working ethically and complying with all industry codes of practice and legislative requirements |
Learning | developing and maintaining personal competency identifying opportunities for professional development identified keeping up-to-date with legislative and policy changes within the industry and applying these to work practices knowing and following workplace safety procedures using online help for self-learning purposes |
Technology | conducting web searches and using corporate templates operating computers using business technology to access, organise and monitor information using research data devices, telecommunication devices and related equipment using word processing, spreadsheet and database entry skills to produce workplace documentation |