This qualification reflects the role of individuals who use a developed skills and knowledge base in a variety of contexts in the superannuation industry. It involves applying solutions to a defined range of superannuation problems, and analysing and evaluating information from a variety of relevant sources. Possible work functions may include:
administering income streams
assisting with meeting industry compliance requirements
establishing and maintaining employer accounts
processing benefits claims and payments.
Subjects
13 units must be achieved.
3 core units
plus10 elective units
5 elective units must be selected from Group A.
A further 3 elective units must be selected from Group A or B.
The remaining 2 elective units may be selected from the elective units listed below, any endorsed Training Package or accredited course. Elective units may be selected from a Certificate IV qualification; 1 elective unit may be selected from a Certificate III qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
BSBSUS301A Implement and monitor environmentally sustainable work practices
Pathways...
The primary pathway from this qualification is employment in roles in a superannuation fund such as:
a team member or leader in a large organisation
an outsourced service provider
A further learning pathway utilising qualifications such as Diploma of Superannuation would support career progression.
Entry Requirements
Not applicable.
Licensing Information
Not applicable.
Employability Skills
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
developing and writing reports to specifications
negotiating solutions with clients
preparing and presenting correspondence in appropriate electronic formats
questioning, listening and clarifying clients’ requirements
using effective telephone techniques and having the ability to negotiate solutions with clients and colleagues
Teamwork
coaching and mentoring staff on new skills
contributing to team cohesion
making constructive contributions to group decision making processes
participating in the process of monitoring and reviewing team performance
providing feedback, support and encouragement to team members
referring matters to a higher authority as required and outsourcing tasks to internal and external specialists
Problem solving
applying analytical skills, data interpretation skills and conducting comparative analyses
checking claim applications for errors and inconsistencies
checking the accuracy of calculations
conducting data integrity checks
identifying OHS hazards and risk control
Initiative and enterprise
identifying opportunities for further improvement and effectively managing change by integrating new information into work practices
implementing continuous improvement practices
seeking specialist advice as required
Planning and organising
contributing to the planning process by researching and validating information relating to claims
ensuring the integrity of systems, records and reporting procedures are maintained
implementing internal monitoring/audit program to ensure ongoing compliance
planning work considering resources, time and other constraints
Self-management
defining and understanding own work role
managing own time and priorities and dealing with contingencies
taking responsibility as required by work role and ensuring all organisational policies and procedures are followed
understanding and acting upon compliance implications
working ethically and complying with industry professional code of practice and legislative requirements
Learning
acquiring and applying knowledge of legislation, products, services and organisational policies and procedures
coaching and mentoring others to acquire new knowledge and skills
developing and maintaining personal competency
identifying opportunities for professional development
understanding and following workplace safety procedures
using online help for self-learning purposes
Technology
conducting web searches and using corporate templates
operating computers and using word processing, spreadsheet and database skills to produce workplace documentation
using business technology to access, organise and monitor information
using research data devices and telecommunication devices and equipment