Subjects

Total number of units = 13

1 core unit plus

12 elective units

The elective units consist of:

8 from the electives below or from a Certificate IV in the FNS Training Package (a minimum of 6 units must have an FNS code).

Of the remaining 4 units:

up to 4 may be from the electives

up to 4 may be from a Certificate IV or Diploma qualification in any currently endorsed training package or accredited course

up to 2 may be from a Certificate III qualification in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, the specialist qualification and not the generic qualification must be awarded. This includes where applicable any entry requirements.

Core Units

add topic FNSINC401 Apply principles of professional practice to work in the financial services industry

Elective Units

Group A

Entry level skill units

add topic BSBWHS201 Contribute to health and safety of self and others

add topic BSBWOR203 Work effectively with others

add topic BSBWOR204 Use business technology

Group B

ASIC units

add topic FNSASIC301 Establish client relationship and analyse needs

add topic FNSASIC302 Develop, present and negotiate client solutions

Group C

General financial service units

add topic FNSACC402 Prepare operational budgets

add topic FNSACC403 Make decisions in a legal context

add topic FNSACC405 Maintain inventory records

add topic FNSBKG405 Establish and maintain a payroll system

add topic FNSBNK401 Coordinate a small business customer portfolio

add topic FNSBNK402 Align banking products with the needs of small business customers

add topic FNSBNK403 Provide services in a Business Transaction Centre

add topic FNSBNK404 Promote mobile banking services

add topic FNSBNK405 Provide mobile banking sales and service

add topic FNSBNK406 Manage customer visits

add topic FNSCUS401 Participate in negotiations

add topic FNSCUS402 Resolve disputes

add topic FNSFLT401 Be MoneySmart through a career in small business

add topic FNSFMK401 Reconcile financial transactions

add topic FNSFMK402 Develop and maintain knowledge of financial markets products

add topic FNSFMK403 Interpret financial markets information

add topic FNSFMK505 Comply with financial services legislation and industry codes of practice

add topic FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector

add topic FNSINC501 Conduct product research to support recommendations

add topic FNSORG401 Conduct individual work within a compliance framework

add topic FNSPIM410 Collect, assess and use information

add topic FNSRSK401 Implement risk management strategies

add topic FNSSAM401 Sell financial products and services

add topic FNSSAM402 Implement a sales plan

add topic FNSSAM403 Prospect for new clients

add topic FNSSUP409 Provide specialist retirement income stream information to clients

add topic FNSSUP410 Establish and administer retirement income streams

add topic FNSSUP411 Terminate retirement income streams

add topic FNSSUP412 Determine impact of social security entitlements on retirement income

add topic FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients

add topic FNSSUP414 Develop and apply knowledge of aged care

Group D

Mortgage lending

add topic FNSCRD401 Assess credit applications

add topic FNSCRD402 Establish and maintain appropriate security

add topic FNSCRD403 Manage and recover bad and doubtful debts

add topic FNSCRD404 Utilise the legal process to recover outstanding debt

add topic FNSCRD405 Manage overdue customer accounts

add topic FNSCRD503 Promote understanding of the role and effective use of consumer credit

Group E

Generic units

add topic BSBADM405 Organise meetings

add topic BSBCMM401 Make a presentation

add topic BSBCOM401 Organise and monitor the operation of compliance management system

add topic BSBCOM402 Implement processes for the management of a breach in compliance requirements

add topic BSBCOM405 Promote compliance with legislation

add topic BSBCUE405 Survey stakeholders to gather and record information

add topic BSBCUS401 Coordinate implementation of customer service strategies

add topic BSBCUS402 Address customer needs

add topic BSBCUS403 Implement customer service standards

add topic BSBINM401 Implement workplace information system

add topic BSBITS401 Maintain business technology

add topic BSBITU402 Develop and use complex spreadsheets

add topic BSBLDR402 Lead effective workplace relationships

add topic BSBLDR403 Lead team effectiveness

add topic BSBLEG413 Identify and apply the legal framework

add topic BSBLEG415 Apply the principles of contract law

add topic BSBMGT401 Show leadership in the workplace

add topic BSBMGT403 Implement continuous improvement

add topic BSBMGT405 Provide personal leadership

add topic BSBPMG411 Apply project quality management techniques

add topic BSBPMG412 Apply project cost management techniques

add topic BSBPMG415 Apply project risk management techniques

add topic BSBREL402 Build client relationships and business networks

add topic BSBRES401 Analyse and present research information

add topic BSBRKG404 Monitor and maintain records in an online environment

add topic BSBRSK401 Identify risk and apply risk management processes

add topic BSBSMB407 Manage a small team

add topic BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control

add topic BSBWOR404 Develop work priorities

add topic TAEDEL402 Plan, organise and facilitate learning in the workplace

add topic TAEDEL404 Mentor in the workplace


Entry Requirements

Nil.