This qualification reflects the job role of individuals working in organisations offering personal trustee services. Registered trustee services are licensed. More information and contact details for the registration authorities and industry bodies are provided in the FNS10 Information Kit available from the IBSA website.
Subjects
Packaging Rules
11 units must be achieved:
7 core units
plus4 elective units.
the required elective units of competency may be selected from the elective bank below
a maximum of 2 electives may be selected from units aligned to other Diploma qualifications in the FNS10 Financial Services Training Package
one (1) elective may be selected from units aligned to Advanced Diploma qualifications in the FNS10 Financial Services Training Package
a maximum of 2 electives may be selected from units aligned to Diploma or Advanced Diploma qualifications in another endorsed Training Package or accredited course.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the FNS10 Financial Services or BSB07 Business Services Training Packages.
BSBMGT605B Provide leadership across the organisation
BSBMKG501B Identify and evaluate marketing opportunities
BSBSUS501A Develop workplace policy and procedures for sustainability
FNSFPL506A Determine client requirements and expectations
Note: Certain elective units may be required to progress to membership of professional organisations, meet licensing requirements or articulate with defined credit into further study in FNS10 qualifications or higher education programs. Learners should establish such requirements or credit arrangements where they apply in order to make appropriate choices.
Pathways...
Qualification Pathway
Preferred pathways for candidates entering this qualification include:
FNS41310 Certificate IV in Personal Trust Administration
The primary pathway from this qualification is employment in personal trustee job roles performing duties such as:
advising clients on estates and trust structures
acting as a financial administrator under a guardianship order
supervising and managing teams or staff
delegating work and responsibilities as needed
working on complex types of financial plans relevant to the personal trustees sector.
An Australian Apprenticeship pathway may be possible for this qualification depending on the State or Territory training authority declaration policy.
A further learning pathway in other specialist financial services qualifications such as financial planning or higher education programs would support career progression.
Entry Requirements
Not applicable.
Licensing Information
Not applicable.
Employability Skills
QUALIFICATION SUMMARY
Employability Skill
Industry/enterprise requirements for this qualification include:
Communication
determining, monitoring and reviewing clients' requirements
developing a rapport with clients
presenting complex information to the client
providing ongoing service and management of client's requirements
questioning, clarifying and evaluating information
using excellent interpersonal, telephone and written skills
using interpersonal skills to meet a client's personal needs
Teamwork
coaching and mentoring staff to reach minimum organisational standards
contributing to team cohesion and developing team plans
managing workplace relationships including counselling staff as required
providing feedback, support and encouragement to team members
working with diverse groups and individuals
Problem solving
analysing and synthesising information and determining levels of insurance and risk
applying analytical skills to interpret complex financial statements and to calculate fees and charges
collecting, comparing and contrasting data
determining appropriate strategies for implementing clients' instructions
exploring risk issues and tolerance levels with clients
identifying clients with special needs
identifying risk and fraud indicators
interpreting company policy
matching appropriate products to clients' needs
monitoring the business environment to ensure clients' needs are still being met
surveying potential risk exposure
using problem solving tools and techniques
Initiative and enterprise
determining appropriate strategies for implementing clients' instructions
identifying clients with special needs
matching appropriate products to clients' needs
monitoring the business environment to ensure clients' needs are still being met
Planning and organising
conducting high level research/investigation
contributing to the planning process by researching and validating information
preparing and documenting trust deed and estate plans
processing documents and maintaining files; managing information and scheduling and coordinating competing tasks
Self-management
managing own time, priorities and dealing with contingencies
operating within codes of ethics, codes of professional conduct, legislation and regulations
taking responsibility as required by work role and ensuring all organisational policies and procedures are followed
Learning
applying learning to develop improved practices
coaching and mentoring others to acquire new knowledge and skills
developing and monitoring individual training plans
identifying and documenting staff training needs
maintaining currency of knowledge of legislation and company's products and services
referring clients to internal and external professionals
Technology
conducting web searches and using corporate templates
operating computers and using word processing, spreadsheet and database skills to produce workplace documentation
using business technology to access, organise and monitor information
using research data devices and telecommunication devices and equipment