Diploma of Personal Trustees
This qualification reflects the job role of individuals working in organisations offering personal trustee services. Registered trustee services are licensed.
Subjects
11 units must be achieved:
6 core units
plus5 elective units.
3 elective units must be selected from the elective units listed below.
The remaining 2 elective units may be selected from the elective units listed below, any endorsed Training Package or accredited course. Elective units may be selected from a Certificate IV, Diploma or Advanced Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units of competency:
FNSCUS502A Monitor client requirements
FNSINC401A Apply principles of professional practice to work in the financial services industry
FNSPRT501A Advise clients on trust structures
FNSPRT502A Advise clients in estate planning
FNSPRT503A Allocate, assess and supervise work within the personal trustee sector
BSBINM401A Implement workplace information system
Elective units of competency:
FNSFPL506A Determine client requirements and expectations
BSBLED501A Develop a workplace learning environment
BSBMGT502B Manage people performance
BSBMGT605B Provide leadership across the organisation
BSBMKG501B Identify and evaluate marketing opportunities
BSBSUS501A Develop workplace policy and procedures for sustainability
Pathways...
Pathways for candidates entering this qualification include:
Certificate IV in Personal Trust Administration
A further learning pathway in other specialist financial services qualifications such as financial planning or higher education programs would support career progression.
Entry Requirements
Not applicable.
Licensing Information
Not applicable.
Employability Skills
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | determining, monitoring and reviewing clients’ requirements developing a rapport with clients presenting complex information to the client providing ongoing service and management of client’s requirements questioning, clarifying and evaluating information using excellent interpersonal, telephone and written skills using interpersonal skills to meet a client’s personal needs |
Teamwork | coaching and mentoring staff to reach minimum organisational standards contributing to team cohesion and developing team plans managing workplace relationships including counselling staff as required providing feedback, support and encouragement to team members working with diverse groups and individuals |
Problem solving | analysing and synthesising information and determining levels of insurance and risk applying analytical skills to interpret complex financial statements and to calculate fees and charges collecting, comparing and contrasting data determining appropriate strategies for implementing clients’ instructions exploring risk issues and tolerance levels with clients identifying clients with special needs identifying risk and fraud indicators interpreting company policy matching appropriate products to clients’ needs monitoring the business environment to ensure clients’ needs are still being met surveying potential risk exposure using problem solving tools and techniques |
Initiative and enterprise | determining appropriate strategies for implementing clients’ instructions identifying clients with special needs matching appropriate products to clients’ needs monitoring the business environment to ensure clients’ needs are still being met |
Planning and organising | conducting high level research/investigation contributing to the planning process by researching and validating information preparing and documenting trust deed and estate plans processing documents and maintaining files; managing information and scheduling and coordinating competing tasks |
Self-management | managing own time, priorities and dealing with contingencies operating within codes of ethics, codes of professional conduct, legislation and regulations taking responsibility as required by work role and ensuring all organisational policies and procedures are followed |
Learning | applying learning to develop improved practices coaching and mentoring others to acquire new knowledge and skills developing and monitoring individual training plans identifying and documenting staff training needs maintaining currency of knowledge of legislation and company’s products and services referring clients to internal and external professionals |
Technology | conducting web searches and using corporate templates operating computers and using word processing, spreadsheet and database skills to produce workplace documentation using business technology to access, organise and monitor information using research data devices and telecommunication devices and equipment |