Advanced Diploma of Superannuation

This qualification is designed to reflect job roles in the superannuation industry and involves providing leadership and guidance with responsibility for the superannuation work outcomes of others.

Possible work functions may include:

developing and managing business systems for superannuation

developing compliant policy and procedures

liaising with and supporting trustees

managing and supervising superannuation industry staff

negotiating and establishing outsourced service providers

working as a trustee of a superannuation fund.


Subjects

Packaging Rules

12 units must be achieved.

2 core units

plus 10 elective units

7 elective units from Groups A, B, C or D

a minimum of 2 elective units must be selected from Group B

the remaining 3 elective units may be selected from the electives listed below

2 of the elective units may be selected from any endorsed Training Package or accredited course. Both of these units may be from a Diploma qualification; one may be from an Advanced Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Core units of competency:

add topic FNSCUS601A Establish, manage and monitor key relationships

add topic FNSINC401A Apply principles of professional practice to work in the financial services industry

Elective units of competency:

Group A (Superannuation advice)

add topic FNSASICU503A Provide advice in Superannuation

add topic FNSCUS505A Determine client requirements and expectations

add topic FNSCUS506A Record and implement client instructions

add topic FNSIAD501A Provide appropriate services, advice and products to clients

add topic FNSINC501A Conduct product research to support recommendations

Group B (Fund trustee)

add topic FNSSUP601A Liaise with and support trustees

add topic FNSSUP602A Manage official complaints procedures and proceedings

add topic FNSSUP603A Integrate investment strategy with fund operations

Group C (Self-managed superannuation funds)

add topic FNSSMS601A Provide advice in self-managed superannuation funds

add topic FNSSMS602A Apply taxation requirements to advising in self-managed superannuation funds

add topic FNSSMS603A Apply legislative and operational requirements when advising in self-managed superannuation funds

Group D (Organisational support)

add topic BSBCOM602B Develop and create compliance requirements

add topic BSBCOM603C Plan and establish compliance management systems

add topic BSBMGT605B Provide leadership across the organisation

add topic FNSORG602A Develop and manage financial systems

add topic FNSORG603A Establish and prepare operational guidelines in a financial services organisation

add topic FNSORG604A Establish outsourced services and monitor performance

add topic FNSPRM605A Establish or review marketing, client services and supplier relationships

add topic FNSPRM606A Establish or review human resources, administration and information support

add topic FNSRSK601A Develop and implement risk mitigation plan

add topic FNSSAM602A Identify and evaluate marketing opportunities in the financial services industry

add topic FNSSAM603A Tailor financial products to meet customer needs

add topic FNSSAM604A Establish agreements with intermediaries for product distribution

Group E (General)

add topic BSBINN501A Establish systems that support innovation

add topic BSBITB501A Establish and maintain a workgroup computer network

add topic BSBSUS501A Develop workplace policy and procedures for sustainability

add topic FNSACC505A Establish and maintain accounting information systems

add topic FNSCUS505A Determine client requirements and expectations

add topic FNSCUS506A Record and implement client instructions

add topic FNSIAD501A Provide appropriate services, advice and products to clients

add topic FNSINC501A Conduct product research to support recommendations

add topic FNSORG501A Develop and manage a budget

add topic FNSORG504A Monitor and supervise work practices to meet financial services regulatory requirements

add topic FNSSMS501A Invest self-managed superannuation funds assets

add topic FNSSMS505A Support trustee in the selection and performance monitoring of outsourced services

add topic FNSSUP501A Supervise complaints procedures

add topic FNSSUP504A Provide advanced customer service to superannuation clients


Pathways...

    Pathways into the qualification

    Preferred pathways for candidates entering this qualification include:

    Diploma of Superannuation.

    Pathways from the qualification

    The primary pathway from this qualification is employment in superannuation job roles:

    within a superannuation fund or service provider to a superannuation fund

    working outside superannuation but providing advice on superannuation products.

    A further learning pathway could be study in relevant higher education programs.


Entry Requirements

The entry requirement for this qualification is completion of 5 units of competency, comprising:

the unit FNSINC402A Develop and maintain in-depth knowledge of products and services used by an organisation or sector from FNS50711 Diploma of Superannuation, or equivalent;

4 units from the group of Superannuation elective units from the Diploma of Superannuation in FNS50711 (SUP code), Diploma of Finance (Superannuation) FNS50904 (SUPR code), or equivalent.


Licensing Information

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. You should refer to the IBSA website (www.ibsa.org.au) or the relevant regulator for specific guidance on requirements.


Employability Skills

QUALIFICATION SUMMARY

Employability Skill

Industry/enterprise requirements for this qualification include:

Communication

adjusting interpersonal styles and methods as required

communicating ideas and information cognisant of social and cultural diversity and special needs

consulting, questioning, clarifying and evaluating information

developing and writing reports to specifications

fostering business relationships and providing a high level of customer service and relationship management

preparing and presenting correspondence in appropriate electronic format

using effective telephone techniques and negotiating solutions with clients and colleagues

Teamwork

allocating team members to key clients

coaching and mentoring staff to reach minimum customer service standards

providing feedback, support and encouragement to team members

providing opportunities for staff to provide feedback on policies and procedures

Problem solving

collecting, analysing, comparing and contrasting data

identifying and resolving inconsistencies

providing strategies on how to address non-compliance

testing and assessing the integrity of information

Initiative and enterprise

developing innovative customer service strategies to maintain loyalty

effectively managing change and integrating new information and procedures into existing work practices

exploring strategic options for investment

outsourcing activities to specialists

Planning and organising

allocating resources and maintaining accurate records

establishing and monitoring performance targets

managing the implementation of compliance systems, policies and procedures and risk strategies

monitoring policy against key performance indicators

researching, developing, trialling, implementing, monitoring and reviewing policies and procedures and risk strategies

Self-management

applying the organisation’s workplace vision and mission

managing own time and priorities and dealing with contingencies

operating within codes of ethics, codes of professional conduct, legislation and regulations

representing the organisation in a professional manner and ensuring all statutory requirements are met when working with trustees

taking responsibility as required by work role and ensuring all organisational policies and procedures are followed

using discretion and judgement within complex environments

Learning

adapting to change in technology and/or work practices

contributing to the learning of others

defining own work role and understanding level of responsibility

developing and maintaining personal competency

identifying opportunities for professional development

making induction training available to new staff

offering specific training on developing key client relationships and handling complaints

seeking advice from specialists

using online help for self-learning purposes

Technology

conducting web searches and using corporate templates

operating computers and using word processing, spreadsheet and database skills to produce workplace documentation

using business technology to access, organise and monitor information

using research data devices and telecommunication devices and equipment