Certificate IV in Hospital-Health Services Pharmacy Support

This qualification covers workers who provide a range of technical functions under the supervision of a pharmacist in a hospital or community setting. This may include pharmacies that are located outside of health services but supply medicines and products to hospitals and other health services. These workers may also have the role of coordinating the work of pharmacy assistants or aides. This qualification is suited to Australian Apprenticeship pathways.

Occupational titles for these workers may include:

Hospital pharmacy technician

Senior pharmacy technician

Pharmacy technician



14 units of competency are required for award of this qualification, including:

9 core units

5 elective units

A wide range of elective units is available, including:

Group A electives which are recommended for culturally aware and respectful practice

Other relevant electives listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages

Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing

Core units

add topic CHCORG428A Reflect on and improve own professional practice

add topic HLTHIR402D Contribute to organisational effectiveness in the health industry

add topic HLTHIR506C Implement and monitor compliance with legal and ethical requirements

add topic HLTWHS401A Maintain workplace WHS processes

add topic HLTPH408A Conduct small scale compounding and labelling of pharmaceutical products

add topic HLTPH409A Conduct small-scale compounding and labelling of aseptic pharmaceutical products

add topic HLTPH411A Provide assistance in dispensary administration

add topic HLTPH418A Support pharmacists by collecting information for clients and other health professionals

add topic HLTPH419A Support pharmacists in the collection and presentation of workplace data and information

The importance of culturally aware and respectful practice

All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.

Group A electives recommended for culturally aware and respectful practice

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Other relevant electives

Electives are to be selected in line with the specified Packaging Rules. Employers may specify that certain electives are required to address identified workplace needs.

The following grouping of electives is intended to facilitate selection. Electives may be selected from one or more groups.


add topic BSBMGT403A Implement continuous improvement

add topic BSBWOR401A Establish effective workplace relationships

add topic HLTAMBPD401C Manage personal stressors in the work environment

add topic HLTHIR501C Maintain an effective health work environment


add topic BSBWOR402A Promote team effectiveness

add topic CHCORG627B Provide mentoring support to colleagues

Training and Development

add topic CHCCS427A Facilitate adult learning and development

add topic HLTCOM301C Provide specific information to clients

add topic TAEASS402B Assess competence

add topic TAEDEL402A Plan, organise and facilitate learning in the workplace

Information Technology

add topic BSBINM301A Organise workplace information

add topic BSBITU202A Create and use spreadsheets

add topic BSBITU303A Design and produce text documents

add topic BSBITU306A Design and produce business documents


    Not Applicable

Entry Requirements

Entry requirements

To gain entry into HLT40507 Certificate IV in Hospital/Health Services Pharmacy Support a candidate must demonstrate competence through a recognised training program or recognition process, in the following units of competency:

HLTPH305A Maintain pharmaceutical imprest stock

HLTPH307A Pack pharmaceutical products

HLTPH315A Procure, store, maintain and distribute pharmaceutical stock

HLTPH316A Assist with dispensing of prescriptions and medication orders

Licensing Information

Not Applicable

Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries