Certificate IV in Medical Practice Assisting

This qualification provides the knowledge and skills needed to assist in a medical practice under supervision by and in the context of a consultation being conducted by a medical practitioner.

A medical assistant may work under the supervision of a health care professional other than a medical practitioner, but this should only occur where:

the health care professional is in the same practice as the medical practitioner and

the medical practitioner has agreed to the other health professional providing the supervision.

The medical assisting work role includes a broad range of administrative functions, identified tasks of a clinical assisting nature and, where appropriate, provision of client support and guidance in relation to identified treatment issues as per instruction from the health care practitioner.

This qualification is suited to Australian Apprenticeships pathways.

Occupational title for these workers is:

Medical assistant



25 units of competency are required for this qualification, including:

22 core units

3 elective units

A wide range of elective units is available, including:

Relevant electives listed below

Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages

Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages

Core units

add topic BSBMED301B Interpret and apply medical terminology appropriately

add topic BSBMED302B Prepare and process medical accounts

add topic BSBMED303B Maintain patient records

add topic HLTAP401B Confirm physical health status

add topic HLTCOM407B Provide reception services for a practice

add topic HLTCSD306C Respond effectively to difficult or challenging behaviour

add topic HLTFA301C Apply first aid

add topic HLTHIR301B Communicate and work effectively in health

add topic HLTHIR403C Work effectively with culturally diverse clients and co-workers

add topic HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

add topic HLTHIR506C Implement and monitor compliance with legal and ethical requirements

add topic HLTIN301C Comply with infection control policies and procedures

add topic HLTIN302B Process reusable instruments and equipment in health work (Note pre-requ: add topic HLTIN301C )

add topic HLTMAMP401B Assist with clinical measurements in a medical practice (Note pre-requ: add topic HLTFA301C )

add topic HLTMAMP402B Assist with clinical procedures in a medical practice (Note pre-requ: add topic HLTFA301C )

add topic HLTMAMP404B Maintain medication stocks in a medical practice

add topic HLTMAMP405B Coordinate effective functioning of a medical practice

add topic HLTMAMP406B Manage emergency clients in a medical practice (Note pre-requ: add topic HLTFA301C )

add topic HLTMAMP407B Facilitate a coordinated approach to client care

add topic HLTMAMP408B Administer the information management system of a medical practice

add topic HLTMAMP409B Handle specimens in a medical practice

add topic HLTOHS300B Contribute to OHS processes

The importance of culturally aware and respectful practice

All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.

Relevant electives

The following sample electives are provided. Electives may be selected in line with the Packaging Rules.

add topic BSBITU306A Design and produce business documents

add topic BSBMED401B Manage patient record keeping system

add topic HLTFA402C Apply advanced first aid (Note pre-requ: add topic HLTFA301C )

add topic HLTOHS401A Maintain workplace OHS processes

add topic HLTSTE301C Clean reusable medical equipment (Note pre-requ: add topic HLTIN301C )


    Not Applicable

Entry Requirements

Not Applicable

Licensing Information

Not Applicable

Employability Skills

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries