This qualification covers workers who undertake a range of functions requiring application of knowledge and skills to achieve results in line with the organisation/business's goals and strategic direction.
These workers manage the operations and promotion of professional practices in the health sector.
Occupational titles for these workers may include:
Practice manager | Business manager |
Program manager | Service manager |
PACKAGING RULES 16 units of competency are required for award of this qualification, including: 10 core units 6 elective units A wide range of elective units is available, including: Group A electives which are recommended for culturally aware and respectful practice Other relevant electives listed below Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Health and/or Community Services Training Packages Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing |
Core units
BSBMED301B Interpret and apply medical terminology appropriately
BSBMGT502B Manage people performance
BSBRSK501A Manage risk
HLTHIR505C Provide leadership in promoting effective work practices in health
HLTHIR506C Implement and monitor compliance with legal and ethical requirements
HLTIN403C Implement and monitor infection control policy and procedures (Note pre-requ: HLTIN301C )
HLTOHS300B Contribute to OHS processes
HLTOHS501A Manage workplace OHS processes
HLTPM501B Manage in a health care business
HLTPM502B Manage health billing and accounting system
The importance of culturally aware and respectful practice
All workers undertaking work in health need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Health Training Package.
Group A electives - recommended for culturally aware and respectful practice
Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or both of the following electives is recommended:
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Other relevant electives
Electives are to be selected in line with the specified Packaging Rules. Employers may specify that certain electives are required to address identified workplace needs.
The following grouping of electives is intended to facilitate selection. Electives may be selected from one or more groups.
Management
BSBADM502B Manage meetings
BSBAUD503B Lead a quality audit
BSBAUD504B Report on a quality audit
BSBCUS501B Manage quality customer service
BSBFIM501A Manage budgets and financial plans
BSBINM501A Manage an information or knowledge management system
BSBMGT502B Manage people performance
BSBMGT515A Manage operational plan
BSBMGT516B Facilitate continuous improvement
BSBPUR501B Develop, implement and review purchasing strategies
BSBRKG502B Manage and monitor business or records systems
BSBSUS501A Develop workplace policy and procedures for sustainability
BSBWOR502B Ensure team effectiveness
CHCCD619B Establish and maintain community, government and business partnerships
CHCINF505C Meet statutory and organisation information requirements
CHCPOL504B Develop and implement policy
HLTHIR501B Maintain an effective health work environment
PSPMNGT605B Manage diversity
Practice promotion
BSBADV507B Develop a media plan
BSBADV509A Create mass print media advertisements
BSBADV510A Create mass electronic media advertisements
BSBMKG501B Identify and evaluate marketing opportunities
BSBMKG502B Establish and adjust the marketing mix
BSBMKG514A Implement and monitor marketing activities
BSBMKG608A Develop organisational marketing objectives
Human resources
BSBHRM502A Manage human resources management information systems
BSBHRM503A Manage performance management systems
BSBHRM505A Manage remuneration and employee benefits
BSBHRM506A Manage recruitment selection and induction processes
BSBHRM507A Manage separation or termination
BSBHRM509A Manage rehabilitation or return to work programs
BSBWRK509A Manage industrial relations
Performance
CHCORG428A Reflect on and improve own professional practice
HLTAMBPD401C Manage personal stressors in the work environment
Not Applicable
Not Applicable
Not Applicable
Refer to the Topic: Introduction to the Employability Skills Qualification Summaries