Certificate IV in Information Technology (General)

Description

This qualification provides the skills and knowledge for an individual to be competent in a range of ICT fields at Certificate IV level. The qualification has a strong core ICT base sharing the same core competencies as several other IT qualifications of the same level. Depending on the stream chosen, this qualification offers pathways into a number of IT qualifications at Diploma level.

It is a broad and flexible qualification with multiple internal pathways and no direct equivalent in ICA99 Version 3. However, where the combination of core and elective units selected matches another ICA05 Certificate IV in IT equivalent, the latter award must be issued in preference to this 'general' qualification. Note: This alternative qualification must be on the RTO's scope of registration to issue the latter award. This will ensure that there is clear identification of the work-related area of specialisation that has been undertaken.

Small to Medium Enterprises (SMEs) will find the contents of this qualification useful at a technical specialist support level.

It has 7 specialist streams (both core and elective) which enable maximum choice and flexibility to suit enterprise needs. Selection of units from at least 3 of the 7 specialist streams are required to complete this qualification. The 7 streams are:

Software

Networking

Client Support

Hardware/Operating Systems

Communications/Documentation

Analysis/Management

Multimedia

Job Roles

It is difficult to identify one specific vocational outcome for this qualification because of the 'general' nature of this qualification and the diverse array of unit choices and streams available. Graduates exiting this qualification will be likely to secure employment in an ICT 'generalist' role with useful skills and knowledge across several of the specialist streams. The judicious choice of stream and electives units would provide for more specialist vocational outcomes associated with the streams. Job titles listed for other ICA05 Certificate IV qualifications that in part match the above streams could provide some guidance.

Prerequisite Requirements

A number of units within this qualification have prerequisites. These are detailed as follows:

Code and Title

Prerequisite units required

ICAA4047B Determine project specifications and secure client agreement

ICAA4041C Determine and confirm client business expectations and needs

ICAA4058B Apply skills in object-oriented design

ICAA4233B Determine and apply appropriate development methodologies

ICAB4136B Use structured query language to create database structures and manipulate data

ICAB4225B Automate processes

ICAB4219B Apply introductory object-oriented language skills

ICAB4225B Automate processes

ICAB4220B Create scripts for networking

ICAB4225B Automate processes

ICAB4222B Apply introductory programming skills in another language

ICAB4225B Automate processes

ICAB4247A Link an RFID system to a database

ICAB4136B Use structured query language to create database structures and manipulate data

ICAD4190B Maintain information standards

ICAD4217B Create technical documentation

ICAD4198B Develop guidelines for uploading information to a website

ICAD3218B Create user documentation

ICAD4217B Create technical documentation

ICAI4097C Install and configure a network

ICAI3101B Install and manage network protocols

ICAI4175C Select and install a router

ICAI3101B Install and manage network protocols

ICAI4188B Install and maintain a server

ICAI3101B Install and manage network protocols

ICAI3020B Install and optimise operating system software #

ICAS3120C Configure and administer a network operating system #

ICAI4244A Install and maintain an RFID system

ICAI3101B Install and manage network protocols

ICAI4029B Install network hardware to a network

ICAI4249A Implement and evaluate data security

ICAS3024B Provide basic system administration

ICAS4124B Monitor and administer network security #

ICAI4251A Implement and evaluate network and telecommunication security

ICAS4119B Monitor and administer system security #

ICAS4124B Monitor and administer network security #

ICAP4037B Contribute to the development of a strategy plan

ICAA4041C Determine and confirm client business expectations and needs

ICAS4107B Manage resolution of system faults on a live system

ICAS3024B Provide basic system administration

ICAT3025B Run standard diagnostic tests

ICAT4221B Locate equipment, system and software faults

ICAS4109B Evaluate system status

ICAT3025B Run standard diagnostic tests

ICAS4112B Optimise system performance

ICAI3110C Implement system software changes #

ICAS4114B Implement maintenance procedures

ICAT3025B Run standard diagnostic tests

ICAS4119B Monitor and administer system security

ICAI3020B Install and optimise operating system software

ICAS3024B Provide basic system administration

ICAS4124B Monitor and administer network security

ICAS3032B Provide network systems administration #

ICAS4125B Monitor and administer a database

ICAS3024B Provide basic system administration

ICAS4127B Support system software

ICAI3020B Install and optimise operating system software

# This unit has prerequisite requirements. Section 1.6 provides further details.


Subjects

Qualification Structure

To attain the ICA40105 Certificate IV in Information Technology (General) 23 units must be achieved:

8 common core units; plus

9 specialist stream core units (3 units chosen from any 3 specialist core streams - Software, Networking, Client Support, Hardware/Operating Systems, Communications/Documentation, Analysis/Management, Multimedia); plus

6 elective units

Achieve 8 Common Core Units

Common Core

add topic BSBCMN304A Contribute to personal skill development and learning

add topic ICAA4041C Determine and confirm client business expectations and needs

add topic ICAB4225B Automate processes

add topic ICAD4043B Develop and present a feasibility report

add topic ICAD4217B Create technical documentation

add topic ICAT4221B Locate equipment, system and software faults

add topic ICAW4214B Maintain ethical conduct

add topic PSPPM402B Manage simple projects

Achieve 9 Specialist Core Stream Units (by choosing 3 units from any 3 specialist streams below - Software, Client Support, Hardware/Operating Systems, Communications/Documentation, Analysis/Management, Multimedia, Networking)

Specialist Core Stream - Software

add topic ICAA4051B Develop client user interface

add topic ICAA4058B Apply skills in object-oriented design

add topic ICAA4233B Determine and apply appropriate development methodologies

add topic ICAB4075B Use a library or pre-existing components

add topic ICAB4135B Create a simple mark-up language document to specification

add topic ICAB4136B Use structured query language to create database structures and manipulate data

add topic ICAB4137B Produce basic client side script for dynamic web pages

add topic ICAB4169B Use development software and IT tools to build a basic website

add topic ICAB4178B Build a graphical user interface

add topic ICAB4219B Apply introductory object-oriented language skills

add topic ICAB4222B Apply introductory programming skills in another language

add topic ICAI4189B Ensure website content meets technical protocols and standards

add topic ICAS4125B Monitor and administer a database

add topic ICAS4201B Transfer content to a website using commercial packages

add topic ICAT4242B Perform unit test for a class

Specialist Core Stream - Client Support

add topic ICAS4022B Determine and action client computing problems

add topic ICAS4033B Assist with policy development for client support procedures

add topic ICAS4106B Action and complete change requests

add topic ICAW4027B Relate to clients on a business level

Specialist Core Stream - Hardware/Operating Systems

add topic ICAI4188B Install and maintain a server

add topic ICAS4109B Evaluate system status

add topic ICAS4114B Implement maintenance procedures

add topic ICAS4127B Support system software

Specialist Core Stream - Communications/Documentation

add topic ICAD4190B Maintain information standards

add topic ICAD4198B Develop guidelines for uploading information to a website

add topic ICAD4209B Write content for web pages

add topic ICAS4023B Provide one-to-one instruction

add topic ICAW4026B Coordinate and maintain work teams

add topic ICAW4027B Relate to clients on a business level

Specialist Core Stream - Analysis/Management

add topic ICAA4047B Determine project specifications and secure client agreement

add topic ICAA4051B Develop client user interface

add topic ICAA4058B Apply skills in object-oriented design

add topic ICAA4233B Determine and apply appropriate development methodologies

add topic ICAB4076B Implement configuration management

add topic ICAP4037B Contribute to the development of a strategy plan

Specialist Core Stream - Multimedia Stream

add topic CUFWRT601A Write scripts

add topic CUFANM403A Create titles for screen production

add topic ICPPP325B Create graphics using a graphics application

add topic ICPMM321B Capture a digital image

add topic ICPMM344B Manipulate and incorporate audio into multimedia presentations

add topic CUFIMA05A Create 3D digital models and images

add topic CUFDIG201A Maintain interactive content

add topic CUFMEM10A Design and create a multimedia interface

Specialist Core Stream - Networking

add topic ICAB4220B Create scripts for networking

add topic ICAB4235B Build basic perimeter security into a network

add topic ICAB4236B Build security into a virtual private network

add topic ICAB4239C Build a small wireless local area network

add topic ICAB4240C Build an enterprise wireless network

add topic ICAI4029C Install network hardware to a network

add topic ICAI4030B Install software to networked computers

add topic ICAI4097C Install and configure a network

add topic ICAI4175C Select and install a router

add topic ICAI4188B Install and maintain a server

add topic ICAS4107B Manage resolution of system faults on a live system

add topic ICAS4108B Complete database back-up and recovery

add topic ICAS4112B Optimise system performance

add topic ICAS4113C Identify and resolve common database performance problems

add topic ICAS4119B Monitor and administer system security

add topic ICAS4124B Monitor and administer network security

add topic ICAS4191B Maintain website performance

add topic ICAS4200B Monitor traffic and compile website traffic reports

Achieve 3 Elective Units Chosen from the ICA40105 Specialist Cores (above) or Specialist Elective Streams (below) Not Already Selected

Specialist Electives Stream - Software

add topic ICAB4057B Manage a reuse library

add topic ICAB4224B Apply mathematical techniques for software development

add topic ICAB5067B Prepare for software development using rapid application development

add topic ICAB5068B Build using rapid application development

add topic ICAB5165B Create dynamic web pages

add topic ICAB5177B Build Java applets

add topic ICAB5180C Integrate database with a website

add topic ICAB5228B Maintain functionality of legacy code programs

add topic ICAB4229B Apply intermediate programming skills in another language

add topic ICAT5079B Perform integration test

add topic ICAT5081B Perform systems test

add topic ICAT5083B Develop and conduct client acceptance test

Specialist Electives Stream - Client Support

add topic ICAI5088B Evaluate and negotiate vendor offerings

add topic ICAS5102B Establish and maintain client user liaison

add topic ICAS5103B Establish and maintain client user liaison during support activity

add topic ICAS5105B Coordinate change requests

Specialist Electives Stream - Hardware/Operating Systems

add topic ICAB4163B Create a common gateway interface script

add topic ICAA5150C Evaluate vendor products and equipment

add topic ICAI5087B Acquire system components

add topic ICAS5104B Determine maintenance strategy

Specialist Electives Stream - Communications/Documentation

add topic ICAD5092B Update and document operational procedures

Specialist Electives Stream - Analysis/Management

add topic ICAA5049B Develop high-level object-oriented class specifications

add topic ICAA5050B Develop detailed component specifications from project specifications

add topic ICAB4064B Prepare software development review

add topic ICAI5089B Implement and hand over system components

add topic ICAI5090B Conduct pre-installation audit for software installation

Specialist Electives Stream - Multimedia Stream

add topic ICPKN315B Apply knowledge and requirements of the multimedia sector

add topic ICPMM581B Manage multimedia production

add topic ICPMM582B Manage multimedia projects

Specialist Electives Stream - Networking Stream

add topic ICAA5045C Produce network architecture design

add topic ICAB4247A Link an RFID system to a database

add topic ICAI4244A Install and maintain an RFID system

add topic ICAI4249A Implement and evaluate data security

add topic ICAI4251A Implement and evaluate network and telecommunication security

add topic ICAI5085B Review site in preparation for implementation

Achieve 3 Elective Units Chosen from the Following Sources (Listed in Recommended Order)

any of the above core or elective streams; and/or

elsewhere in the ICA05 Information and Communications Technology Training Package (at Certificate III [maximum 2 units], Certificate IV or Diploma); and/or

any other Training Package (at Certificate IV or Diploma) based on documented industry or enterprise needs


Pathways...

    Not Applicable


Entry Requirements

Entry Requirements

The following units contain the basic fundamentals of ICT knowledge and skills for all qualifications at Certificate III in IT and above. These units or demonstrated equivalence are required for entry into this qualification:

BSBCMN106A Follow workplace safety procedures

ICAD2012B Design organisational documents using computing packages

ICAU1128B Operate a personal computer

ICAU2005B Operate computer hardware

ICAU2006B Operate computing packages

ICAU2013B Integrate commercial computing packages

ICAU2231B Use computer operating system

ICAW2001B Work effectively in an IT environment

ICAW2002B Communicate in the workplace


Licensing Information

Not Applicable


Employability Skills

Employability Skills Summary

ICA40105 Certificate IV in Information Technology (General)

The following table contains a summary of the Employability Skills appropriate for a person who is a generalist with responsibility for web site development and maintenance. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill

Industry requirements for this qualification include:

Communication

being able to undertake open ended questioning techniques and to exercise active listening skills in relation to dealing with clients and team members (e.g. eliciting information for network troubleshooting)

consulting with end users and clients before, during and after development of services to determine their issues and ensure that their needs are met

Teamwork

consulting with the work team to review proposed changes against current and future business requirements

establishing and improving work teams in an IT environment

Problem Solving

debugging code

determining criteria for writing script for web pages for example, criteria such as dynamic functionality and appropriate language

Initiative and Enterprise

developing new criteria and procedures for performing current practices

identifying, analysing and evaluating information from a variety of sources

providing input into the disaster recovery plan

Planning and Organising

creating project plans to guide the development of systems methodologies

developing installation plans

preparing feasibility reports taking into account the scope, time, cost, quality, communications and risk management

Self-management

taking responsibility for own output in relation to specified quality standards

working within the Australian Computer Society code of ethics regarding security, legal, moral and ethical issues

Learning

gathering and organising feedback on draft documentation and client satisfaction

maintaining knowledge of tools and software applications that may be useful and the goods and services provided

Technology

selecting, sourcing and using appropriate software and tools based on analysis of technical needs