Certificate IV in Systems Analysis and Design

This qualification provides the skills and knowledge for an individual to work as part of a project team to analyse and redesign existing systems to meet client business requirements.

Job roles

Possible job titles relevant to this qualification include:

information technology support analyst

information technology designer

systems support analyst

system designer

operational support analyst

technical support analyst.


Total number of units = 22

7 core units plus

15 elective units

The elective units consist of:

up to 15 from the elective units listed below

up to 4 from elsewhere in ICA11 or any other Training Package or accredited course at Certificate IV or Diploma level.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core units

add topic BSBSUS301A Implement and monitor environmentally sustainable work practices

add topic ICAICT401A Determine and confirm client business requirements

add topic ICAICT403A Apply software development methodologies

add topic ICAICT405A Develop detailed technical design

add topic ICAICT418A Contribute to copyright, ethics and privacy in an IT environment

add topic ICAPRG405A Automate processes

add topic ICASAD401A Develop and present feasibility reports

Elective units

add topic BSBCRT401A Articulate, present and debate ideas

add topic BSBWOR301A Organise personal work priorities and development

add topic ICADBS401A Identify physical database requirements

add topic ICADBS412A Build a database

add topic ICAICT402A Determine project specifications and secure client agreement

add topic ICAICT408A Create technical documentation

add topic ICAICT411A Select and employ software and hardware testing tools

add topic ICAICT412A Coordinate and maintain IT work teams

add topic ICAICT413A Relate to clients on a business level

add topic ICAICT416A Contribute to the development of strategic plans

add topic ICAICT417A Identify, evaluate and apply current industry-specific technologies to meet industry standards

add topic ICAPMG401A Support small scale IT projects

add topic ICAPRG404A Test applications

add topic ICAPRG406A Apply introductory object-oriented language skills

add topic ICAPRG414A Apply introductory programming skills in another language

add topic ICAPRG415A Apply skills in object-oriented design

add topic ICAPRG419A Analyse software requirements

add topic ICAPRG425A Use structured query language

add topic ICTTEN4081A Locate, diagnose and rectify faults


    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    after achieving ICA30111 Certificate III in Information, Digital Media and Technology, or other relevant qualifications or units equivalent to the core of ICA30111


    with demonstrated vocational experience in a range of work environments in an information technology support role.

    Pathways from the qualification

    ICA50811 Diploma of Systems Analysis and Design, or a range of other Diploma qualifications.

Entry Requirements

There are no entry requirements for this qualification.

Licensing Information

There is no link between this qualification and licensing, legislative or regulatory requirements. However users should confirm requirements with the relevant federal, state or territory authority. There may be some alignment with industry standard certification competencies.

Employability Skills

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification


determining and confirming client business expectations and needs

documenting system requirements and problems in plain English

writing and presenting detailed technical reports


organising own work priorities

supporting team members with and coordinating project activities

scheduling feedback meetings to discuss reports and possible next actions with stakeholders


using project planning methodologies to set benchmarks and scope

locating, analysing, testing and rectifying faults

contributing to the identification of business strategy, vision, goals and objectives

confirming that the proposed project will come in on time and within budget

Initiative and enterprise

responding to clients in a timely manner

transferring and applying theoretical concepts and/or technical or creative skills to a range of situations

Planning and organising

planning and organising project and team meetings

contributing to the development of a strategic plan


taking responsibility for own outputs in relation to specified quality standards

working according to the Australian Computer Society Code of Ethics regarding security, legal, moral and ethical issues


maintaining knowledge of tools and software applications and the goods and services provided

obtaining client evaluation and feedback


selecting and using software and hardware diagnostic tools, including for multimedia contexts and automated testing environments