Advanced Diploma of Information Technology Business Analysis

This qualification provides the skills and knowledge for an individual to be competent in business analysis in an information and communications technology (ICT) environment, either as an independent ICT specialist or as leader of a team. Individuals who complete this qualification will be competent to analyse, identify and coordinate relevant ICT business solutions to meet given organisational goals.

Job roles

Possible job titles relevant to this qualification include:

business analyst

business process analyst

business systems analyst

IT business manager

IT manager

project manager

quality assurance manager, IT projects

requirements analyst

solution analyst.


Total number of units = 15

9 core units plus

6 elective units

The elective units consist of:

up to 6 from the elective units listed below

up to 3 from elsewhere in ICA11 or any other Training Package at Advanced Diploma level.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core units

add topic ICAICT608A Interact with clients on a business level

add topic ICAICT610A Manage copyright, ethics and privacy in an IT environment

add topic ICAPMG609A Plan and direct complex IT projects

add topic ICASAD601A Perform IT-focused enterprise analysis

add topic ICASAD603A Plan and monitor business analysis activities in an IT environment

add topic ICASAD604A Manage and communicate IT solutions

add topic ICASAD605A Elicit IT requirements

add topic ICASAD606A Analyse stakeholder requirements

add topic ICASAD607A Manage assessment and validation of IT solutions

Elective units

add topic BSBINN601B Manage organisational change

add topic BSBMGT608C Manage innovation and continuous improvement

add topic BSBWOR502B Ensure team effectiveness

add topic ICAICT601A Develop IT strategic and action plans

add topic ICAICT604A Identify and implement business innovation

add topic ICAICT609A Lead the evaluation and implementation of current industry-specific technologies

add topic ICANWK601A Design and implement a security system

add topic ICAPMG601A Establish IT project governance

add topic ICAPMG603A Manage IT project planning

add topic ICAPMG606A Manage IT project quality

add topic ICAPRG602A Manage the development of technical solutions from business specifications

add topic ICASAD505A Develop technical requirements for business solutions

Selecting elective units for different outcomes

The following example is designed to assist in the selection of appropriate electives for particular outcomes at this level, but is in no way prescriptive.

Business analysis

Core units plus:

add topic ICAPMG603A Manage IT project planning

add topic ICAPRG602A Manage the development of technical solutions from business specifications

add topic ICASAD505A Develop technical requirements for business solutions


    Pathways into the qualification

    Preferred pathways for candidates considering this qualification include:

    after achieving any ICA11 Diploma qualification or other relevant Diploma.


    with demonstrated vocational experience in a range of work environments in senior information technology or systems roles, including analyst or designer.

    Pathways from the qualification

    ICA11 Vocational Graduate Certificate qualifications or other higher education sector qualifications.

Entry Requirements

There are no entry requirements for this qualification.

Licensing Information

There is no link between this qualification and licensing, legislative or regulatory requirements. However users should confirm requirements with the relevant federal, state or territory authority. There may be some alignment with industry standard certification competencies.

Employability Skills

The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skill

Industry/enterprise requirements for this qualification


articulating complex scenarios in a clear, concise manner relevant to all levels of the organisation

documenting information related to projects

using report writing skills for business requiring depth in some areas, and analysis and evaluation of information in a defined range of areas


managing group facilitation and presentation skills in relation to transferring and collecting information

reviewing strategy with security approved key stakeholders


developing controls and contingencies to alleviate risks

taking corrective action on system implementation breakdowns

using problem-solving skills for evolving complex scenarios

Initiative and enterprise

developing new criteria, applications, knowledge and procedures

generating ideas at an abstract level through the analysis of information and concepts

identifying and applying skill and knowledge areas to a wide variety of contexts

Planning and organising

developing plans

planning for controls and contingencies when designing an IT frameworks


having accountability and responsibility for self and others in achieving workplace outcomes

taking responsibility for own outputs in relation to broad quantity and quality parameters


having knowledge of current industry-accepted hardware and software products


identifying technology needs

sourcing, purchasing, installing, configuring and testing software components, including hardware

using technological capability assessment skills involving analysis, diagnosis and evaluation