This qualification applies to individuals who perform a range of mainly routine tasks in the mail house sector of the printing and graphic arts industry. They generally work under direct supervision, and use limited practical skills and fundamental operational knowledge in a defined context.
Job Roles
Mail house operators.
Total number of units = 15 units
4 core units plus
5 elective units from Group A plus
6 elective units from Group B.
Up to 2 elective units from Group A can be substituted with Group B elective units listed below.
4 elective units must be selected from the Group B elective units listed below.
Up to 3 Group B elective units may be selected from the remaining elective units or from qualifications at the same level or one level higher, in this Training Package or any other endorsed Training Package or accredited course.
Elective units must be relevant to the qualification level, job role, work outcome and industry requirements. Unit selection is by negotiation and mutual agreement between the employee, employer and the RTO and is based on enterprise and individual needs.
Core Units
BSBSUS201A Participate in environmentally sustainable work practices
ICPSU216C Inspect quality against required standards
ICPSU260C Maintain a safe work environment
ICPSU262C Communicate in the workplace
Group A Elective Units
ICPCF202C Handline mail
ICPSU202C Prepare, load and unload product on and off machine
ICPSU203C Prepare and maintain the work area
ICPSU224C Perform basic machine maintenance
ICPSU225C Perform small machine maintenance
ICPSU243C Reconcile process outputs
TLIA4107A Manually sort mail and parcels
Group B Elective Units
ICPCF105C Operate in-line mail machine
ICPCF203C Collate and insert mail manually
ICPCF204C Operate addressing machine
ICPCF208C Set up and operate a cheque mailer machine
ICPCF223C Set up machine for cutting (trimming)
ICPCF224C Produce cut (trimmed) product
ICPCF225C Set up machine for basic flat-bed die cutting or embossing
ICPCF231C Set up machine for basic flat-bed cutting
ICPCF232C Produce basic flat-bed cut product
ICPCF245C Set up and produce hand-collated or inserted product
ICPPR282C Produce and manage basic digital print
ICPSU120C Pack product
ICPSU235C Lift loads mechanically
ICPSU236C Shift loads mechanically
ICPSU261C Follow OHS practices and identify environmental hazards
ICPSU280C Enter data into an electronic system
MSACMC210A Manage the impact of change on own work
MSACMS200A Apply competitive manufacturing practices
MSACMS201A Sustain process improvements
MSACMT230A Apply cost factors to work practices
MSACMT240A Apply 5S procedures in a manufacturing environment
MSACMT280A Undertake root cause analysis
TLIA2043A Consolidate mail
TLIA2047A Stream mail
TLIW3006A Operate computerised mail and parcels sorting equipment
Pathways into the qualification
Candidates may enter the qualification with limited or no vocational experience and without a relevant lower level qualification.
Pathways from the qualification
At the completion of this qualification candidates could choose to enter a:
ICP31010 Certificate III in Printing and Graphic Arts (Mail House).
There are no entry requirements for this qualification.
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
The following table contains a summary of the Employability Skills required for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability Skill | Industry/enterprise requirements for this qualification include: |
Communication | checking and confirming inserts for mail against job specifications documenting consumables used when maintaining small machines for reordering purposes |
Teamwork | notifying the supervisor if there are discrepancies or if the job does not reconcile working with printers to get sign off before commencement of inserting into envelopes |
Problem solving | identifying and rectifying production faults for in-line mail machinery identifying, separating and reprocessing mail that is damaged, underpaid or non-conforming using root cause analysis of problems to determine the cause |
Initiative and enterprise | identifying a range of causes and solutions for problems identifying improvements to own work plan |
Planning and organising | accurately and efficiently organising mail and parcels into groups organising appropriate equipment for transferring materials selecting tools and planning for basic machine maintenance |
Self-management | confirming own and team work priorities following legal requirements and workplace policy and procedures in relation to the security of mail seeking assistance to determine the root cause of problems |
Learning | contacting the supervisor when quality standards are not met giving and following simple routine instructions |
Technology | using barcode equipment to reconcile outputs using computerised control, monitoring and data entry systems |